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Adjuster Assistant Jobs in Wisconsin (NOW HIRING)

Robin Assist is the global assistance and claims partner behind the scenes supporting not only ... Current (or ability to obtain) state adjuster licensing * A belief that claims processing should ...

From medical emergencies to travel disruptions, Robin Assist delivers 24/7 claims handling ... Current (or ability to obtain) state adjuster licensing * A belief that claims processing should ...

Management Services Adjuster Department: Risk Management FLSA Status: Exempt, Non-Represented ... Assist in managing Third Party administrators' possible issues and lost time, return to work ...

MANAGEMENT SERVICES ADJUSTER

Milwaukee, WI ยท On-site

$77K - $97K/yr

Management Services Adjuster Department: Risk Management FLSA Status: Exempt, Non-Represented ... Assist in managing Third Party administrators' possible issues and lost time, return to work ...

We are seeking an entry-level Claims Assistant to support the day-to-day handling of insurance claims involving minor injuries. This is an excellent opportunity for someone looking to start a career ...

At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. You have a ...

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Adjuster Assistant information

See Wisconsin salary details

$9

$19

$38

How much do adjuster assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for adjuster assistant in Wisconsin is $19.03, according to ZipRecruiter salary data. Most workers in this role earn between $13.39 and $21.95 per hour, depending on experience, location, and employer.

What are some common challenges adjuster assistants face when supporting claims adjusters, and how can they effectively manage these challenges?

Adjuster Assistants often juggle multiple tasks such as organizing documentation, communicating with clients, and updating claim files under tight deadlines. A common challenge is prioritizing tasks efficiently, especially during periods of high claim volume. To manage this, strong organizational skills, attention to detail, and proactive communication with the lead adjuster are essential. Additionally, being comfortable with various claims management software can streamline workflows and reduce errors, helping the team stay on track and provide timely service to clients.

What is the difference between Adjuster Assistant vs Claims Processor?

AspectAdjuster AssistantClaims Processor
Required CredentialsHigh school diploma; some roles may prefer insurance-related certificationsHigh school diploma; insurance or claims processing certifications beneficial
Work EnvironmentOffice setting; field visits for inspectionsOffice-based; some remote options
Employer & Industry UsageInsurance companies, adjusting firmsInsurance companies, third-party claims organizations
Common Search & ComparisonYesNo

The Adjuster Assistant supports insurance adjusters by handling administrative tasks, scheduling inspections, and gathering information. Claims Processors focus on reviewing and processing insurance claims, verifying details, and determining payouts. While both roles work within the insurance industry and require similar credentials, Adjuster Assistants are more involved in supporting fieldwork, whereas Claims Processors handle claim evaluation and processing.

What does an adjuster assistant do?

An Adjuster Assistant supports insurance adjusters by handling administrative tasks, gathering information, and communicating with clients regarding claims. They help organize claim files, process paperwork, schedule appointments, and may assist in investigating and documenting claim details. Their work ensures that claims move efficiently through the system and that adjusters can focus on making accurate assessments. This role often serves as an entry point into the insurance claims profession and requires strong organizational and communication skills.

What are the key skills and qualifications needed to thrive as an adjuster assistant?

To thrive as an Adjuster Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in insurance or claims processing. Familiarity with claims management software, basic office applications, and document handling systems is typically required. Excellent communication, teamwork, and problem-solving abilities help you excel in supporting adjusters and interacting with clients. These skills ensure efficient claims processing, accurate record-keeping, and effective support for adjusters and customers.
What are the most commonly searched types of Adjuster jobs in Wisconsin? The most popular types of Adjuster jobs in Wisconsin are:
What cities in Wisconsin are hiring for Adjuster Assistant jobs? Cities in Wisconsin with the most Adjuster Assistant job openings:
Infographic showing various Adjuster Assistant job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,578 per year, or $19 per hour.

Claims Adjuster

battleface

Stevens Point, WI โ€ข On-site

Full-time

Re-posted 10 days ago


Job description

about us: battleface is building a humanity-focused travel insurance company to bring people and the world together. For too long, travel insurance has centered on the company and not the traveler. We're changing that by connecting people with customized coverage at the right price, exactly when and where they need it.
Robin Assist is the global assistance and claims partner behind the scenes supporting not only battleface but also a wide range of insurers, brokers, and managing general agents across the travel insurance industry. From medical emergencies to travel disruptions, Robin Assist delivers 24/7 claims handling, assistance coordination, and tech-driven solutions that combine efficiency with a human-first approach. By working across the industry, Robin Assist helps raise the standard for how travelers are supported worldwide.
about the role: join Robin Assist as a Claims Adjuster and help travelers through some of their toughest days. You'll investigate and resolve travel medical claims with speed, empathy, and accuracy. Using our tech-enabled claims gateway, you'll streamline workflows, cut down paperwork, and keep all parties informed, while ensuring adherence to underwriting, regulatory, and policy guidelines.
This role is about more than just claims, it's about being a trusted partner for travelers when they need support most.
what you'll do
  • Investigate, evaluate, and resolve travel medical claims end-to-end
  • Adjudicate benefits per policy terms and statutory requirements
  • Process invoices through cost-containment networks
  • Maintain clear, timely updates to customers, providers, and partners on claim status
  • Document thoroughly in the claims system and ensure complete, high-quality files
  • Assess the need for medical management and escalate appropriately
  • Process bills in accordance with statutory requirements and internal controls
  • Identify potential fraud/waste/abuse and collaborate with investigative team
  • Deliver excellent written and verbal customer communication throughout the claim lifecycle
  • Perform additional responsibilities as needed to support the team and our customers

what you'll bring (essentials)
  • Proven experience handling accident and sickness/travel medical claims, including complex domestic and international cases
  • Current (or ability to obtain) state adjuster licensing
  • A belief that claims processing should enhance, not hinder, the customer experience
  • Strength in writing, negotiation, communication, organization, reporting, data gathering, reserving, brainstorming, and researching
  • Comfort working with data, forms, spreadsheets, and policy wordings

licensing & compliance
  • Must hold (or be eligible to obtain) state adjuster licenses for adjudicating travel insurance claims
  • Adhere to state insurance regulations
  • Maintain continuing-education requirements tied to state licenses

bonus points
  • Startup or high-growth environment experience
  • Although English is our operating language we're always looking for language skills to support our global member base

how you'll make an impact
  • Set clear, relevant goals and consistently surpass them
  • Prioritize the work that moves the needle for travelers and the business
  • Build strong relationships with customers, providers, and partners to advance our mission of a humanity-focused travel insurance experience