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Adjuster Assistant Jobs in Wisconsin (NOW HIRING)

Sedgwick Claims Management Services Ltd

WI · On-site

$60 - $90/hr

... Adjuster / Total Loss Settlement Specialist to join our growing team. This role is responsible for ... Support process improvement initiatives and best practices. * Assist with program growth and client ...

Chubb Insurance Hong Kong

WI · On-site

$60 - $85/hr

Work as many claims as possible. * Assist in resolving complaints from policy holder relative to claims. * Assist in investigating more complex claims. * Complete Quality Control functions as ...

Great American Insurance Group

$20 - $27/hr

This role serves as a key partner to adjusters by handling claim-related transactions ... * Assist with litigation support by organizing and providing required claim documentation.

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All JobsAdjuster JobsAdjuster Assistant JobsAdjuster Assistant Jobs in Wisconsin

Adjuster Assistant information

See Wisconsin salary details

$9

$19

$38

How much do adjuster assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for adjuster assistant in Wisconsin is $19.03, according to ZipRecruiter salary data. Most workers in this role earn between $13.39 and $21.95 per hour, depending on experience, location, and employer.

What does an adjuster assistant do?

An Adjuster Assistant supports insurance adjusters by handling administrative tasks, gathering information, and communicating with clients regarding claims. They help organize claim files, process paperwork, schedule appointments, and may assist in investigating and documenting claim details. Their work ensures that claims move efficiently through the system and that adjusters can focus on making accurate assessments. This role often serves as an entry point into the insurance claims profession and requires strong organizational and communication skills.

What are the key skills and qualifications needed to thrive as an adjuster assistant?

To thrive as an Adjuster Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in insurance or claims processing. Familiarity with claims management software, basic office applications, and document handling systems is typically required. Excellent communication, teamwork, and problem-solving abilities help you excel in supporting adjusters and interacting with clients. These skills ensure efficient claims processing, accurate record-keeping, and effective support for adjusters and customers.

What are some common challenges adjuster assistants face when supporting claims adjusters, and how can they effectively manage these challenges?

Adjuster Assistants often juggle multiple tasks such as organizing documentation, communicating with clients, and updating claim files under tight deadlines. A common challenge is prioritizing tasks efficiently, especially during periods of high claim volume. To manage this, strong organizational skills, attention to detail, and proactive communication with the lead adjuster are essential. Additionally, being comfortable with various claims management software can streamline workflows and reduce errors, helping the team stay on track and provide timely service to clients.

What is the difference between Adjuster Assistant vs Claims Processor?

AspectAdjuster AssistantClaims Processor
Required CredentialsHigh school diploma; some roles may prefer insurance-related certificationsHigh school diploma; insurance or claims processing certifications beneficial
Work EnvironmentOffice setting; field visits for inspectionsOffice-based; some remote options
Employer & Industry UsageInsurance companies, adjusting firmsInsurance companies, third-party claims organizations
Common Search & ComparisonYesNo

The Adjuster Assistant supports insurance adjusters by handling administrative tasks, scheduling inspections, and gathering information. Claims Processors focus on reviewing and processing insurance claims, verifying details, and determining payouts. While both roles work within the insurance industry and require similar credentials, Adjuster Assistants are more involved in supporting fieldwork, whereas Claims Processors handle claim evaluation and processing.

What are the most commonly searched types of Adjuster jobs in Wisconsin?

The most popular types of Adjuster jobs in Wisconsin are:

What cities in Wisconsin are hiring for Adjuster Assistant jobs?

Cities in Wisconsin with the most Adjuster Assistant job openings:

Adjuster Assistant jobs near you
Infographic showing various Adjuster Assistant job openings in Wisconsin as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,578 per year, or $19 per hour.

Junior Claims Adjuster

Five Star Infrastructure Services, dBA InterCon Construction

Waukesha, WI • On-site

Full-time

Re-posted 3 days ago

Key responsibilities

  • Assist in the administration of workers' compensation, auto, general liability, and property damage claims.

  • Open new claim files, maintain accurate claim records, and track claim activity.

  • Coordinate claim documentation with internal departments and communicate with insurance carriers, adjusters, and other stakeholders.

Job description

Company Overview:
Five Star Infrastructure Services provides turn-key utility construction services that are founded on safety, quality, and the ability to adapt. We pride ourselves on being a value-added contractor that adapts quickly and effectively to our customers' needs.
Our team is what makes us. We have over 1800 employees that pride themselves on customer service and safely getting projects completed. Our employees tackle some of the toughest projects in the industry while keeping safety and quality at the forefront. This makes our team a truly professional group that sets us apart from our competition.
Position Summary
The Junior Claims Adjuster provides administrative support for the company's claims management process involving workers' compensation, auto liability, general liability, property damage, and subcontractor claims. This position is responsible for maintaining claim documentation, coordinating communication between internal departments and insurance carriers, tracking claim activity, and ensuring accurate recordkeeping.
The ideal candidate is highly organized, detail-oriented, capable of managing multiple priorities, and enjoys working in a fast-paced construction environment.
Essential Duties and Responsibilities
  • Assist in the administration of workers' compensation, auto, general liability, and property damage claims.
  • Open new claim files and maintain accurate electronic and physical claim records.
  • Collect accident reports, witness statements, photographs, police reports, and other supporting documentation.
  • Coordinate claim documentation with field operations, Safety, Human Resources, Fleet, and Project Management teams.
  • Communicate with insurance carriers, third-party administrators (TPAs), adjusters, legal counsel, and medical providers.
  • Monitor claim status and follow up on outstanding documentation or requests.
  • Maintain claim logs, databases, and reporting spreadsheets.
  • Assist with OSHA incident documentation and regulatory reporting as needed.
  • Track claim reserves, payments, and settlement documentation.
  • Prepare routine claim summaries and management reports.
  • Assist in identifying claim trends and loss prevention opportunities.
  • Support insurance renewal activities by gathering loss runs and claim history.
  • Assist with Certificates of Insurance (COIs), subcontractor insurance compliance, and claim-related insurance documentation.
  • Maintain confidentiality of employee medical information and claim files.
  • Ensure compliance with company policies, insurance requirements, and applicable state and federal regulations.
  • Perform other administrative duties as assigned.

Qualifications
  • Associate degree in Business Administration, Risk Management, Human Resources, or related field preferred.
  • High school diploma or GED required.
  • 1-3 years of administrative experience, preferably in construction, insurance, risk management, safety, or claims administration.
  • Experience working with insurance carriers or third-party administrators is a plus.
  • Experience in construction or utility contracting preferred.

Knowledge, Skills & Abilities
  • Strong organizational and time management skills.
  • Excellent written and verbal communication skills.
  • Exceptional attention to detail and accuracy.
  • Ability to prioritize multiple tasks while meeting deadlines.
  • Strong customer service mindset.
  • Ability to maintain confidentiality and handle sensitive information.
  • Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.
  • Experience with claims management software or ERP systems is preferred.
  • Ability to work independently while collaborating effectively with multiple departments.

Preferred Qualifications
  • Construction industry experience.
  • Utility construction experience.
  • Familiarity with OSHA reporting requirements.
  • Experience handling workers' compensation documentation.
  • Knowledge of insurance claims processes and terminology.
  • Experience reviewing subcontractor insurance compliance.

InterCon Construction is an equal opportunity employer and does not discriminate in employment on account of race, color, religion, sex, sexual orientation, gender identity, age, national origin, mental or physical disability, veteran status, or any other category protected by law.
Equal Employment Opportunity/Affirmative Action Employer

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