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Adjuster Assistant Jobs in Rhode Island (NOW HIRING)

Capstone ISG

Field Property Adjuster

Providence, RI · On-site

May assist less-experienced adjusters with claims handling when requested * Participates in special projects or performs duties in other areas if requested. * Documents damage and prepares written ...

Dean Auto Collision

Be Seen First

Property Damage Claims Adjuster

Providence, RI · On-site

$45K - $55K/yr

We are seeking a detail-oriented and experienced Automotive Claims Adjuster to join our team. This ... Provide guidance on automotive repair processes and service writing when necessary to assist ...

All JobsAdjuster JobsAdjuster Assistant JobsAdjuster Assistant Jobs in Rhode Island

Adjuster Assistant information

See Rhode Island salary details

$10

$20

$42

How much do adjuster assistant jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for adjuster assistant in Rhode Island is $20.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.65 and $24.02 per hour, depending on experience, location, and employer.

What does an adjuster assistant do?

An Adjuster Assistant supports insurance adjusters by handling administrative tasks, gathering information, and communicating with clients regarding claims. They help organize claim files, process paperwork, schedule appointments, and may assist in investigating and documenting claim details. Their work ensures that claims move efficiently through the system and that adjusters can focus on making accurate assessments. This role often serves as an entry point into the insurance claims profession and requires strong organizational and communication skills.

What are the key skills and qualifications needed to thrive as an adjuster assistant?

To thrive as an Adjuster Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in insurance or claims processing. Familiarity with claims management software, basic office applications, and document handling systems is typically required. Excellent communication, teamwork, and problem-solving abilities help you excel in supporting adjusters and interacting with clients. These skills ensure efficient claims processing, accurate record-keeping, and effective support for adjusters and customers.

What are some common challenges adjuster assistants face when supporting claims adjusters, and how can they effectively manage these challenges?

Adjuster Assistants often juggle multiple tasks such as organizing documentation, communicating with clients, and updating claim files under tight deadlines. A common challenge is prioritizing tasks efficiently, especially during periods of high claim volume. To manage this, strong organizational skills, attention to detail, and proactive communication with the lead adjuster are essential. Additionally, being comfortable with various claims management software can streamline workflows and reduce errors, helping the team stay on track and provide timely service to clients.

What is the difference between Adjuster Assistant vs Claims Processor?

AspectAdjuster AssistantClaims Processor
Required CredentialsHigh school diploma; some roles may prefer insurance-related certificationsHigh school diploma; insurance or claims processing certifications beneficial
Work EnvironmentOffice setting; field visits for inspectionsOffice-based; some remote options
Employer & Industry UsageInsurance companies, adjusting firmsInsurance companies, third-party claims organizations
Common Search & ComparisonYesNo

The Adjuster Assistant supports insurance adjusters by handling administrative tasks, scheduling inspections, and gathering information. Claims Processors focus on reviewing and processing insurance claims, verifying details, and determining payouts. While both roles work within the insurance industry and require similar credentials, Adjuster Assistants are more involved in supporting fieldwork, whereas Claims Processors handle claim evaluation and processing.

What are the most commonly searched types of Adjuster jobs in Rhode Island?

The most popular types of Adjuster jobs in Rhode Island are:

Adjuster Assistant jobs near you
Infographic showing various Adjuster Assistant job openings in Rhode Island as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Hybrid job distribution, with an average salary of $43,302 per year, or $20.8 per hour.

Field Property Adjuster

Capstone ISG

Providence, RI • On-site

Full-time, Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Capstone ISG is one of the nation's fastest-growing independent adjusting firms, built on a culture of professionalism, integrity, and teamwork. We are passionate about delivering exceptional service to our clients while creating a rewarding and supportive environment for our employees. As we continue to grow, we are looking for motivated professionals who thrive in a fast-paced environment and are driven to make an impact.
We are currently seeking an experienced Field Property Adjuster to investigate and adjust residential and commercial property claims. This role is ideal for a detail-oriented, customer-focused professional who enjoys working independently, solving problems, and helping policyholders through the claims process.
3+ Years Field Experience Preferred
Why Join Capstone ISG?
  • Opportunity to grow with a rapidly expanding company
  • Supportive and team-oriented culture
  • Competitive compensation opportunities
  • Independent work environment
  • Meaningful work helping customers during challenging situations

If you are a motivated adjuster looking to join a growing company that values professionalism, initiative, and customer service, we encourage you to apply.
Benefits Include:
  • Competitive salary with annual raises
  • Quarterly performance bonuses
  • Profit Sharing
  • Medical, Dental, Vision
  • 401 (k)
  • Short and Long Term Disability
  • Life Insurance
  • Sick, Vacation and Holiday Pay
  • Fitness Membership Reimbursement
  • Company paid training

Primary Responsibilities:
  • Conducts field investigations to resolve residential and commercial property claims.
  • Examines and applies claims forms, policies and endorsements, client instructions and other records to determine coverage and client exposure.
  • Adjusts all elements of Property Loss claims of varying levels of severity and complexity.
  • Sets loss reserves.
  • Prepares written reports by collecting and summarizing information required by client.
  • Prepares settlement letters, denial letters, Reservations of Rights and other letters as needed.
  • Maintains expected case load.
  • Maintains company reputation and integrity of work product by complying with federal and state regulations and service standards.
  • Maintains professional and technical knowledge through continuing education.
  • May assist less-experienced adjusters with claims handling when requested
  • Participates in special projects or performs duties in other areas if requested.
  • Documents damage and prepares written estimates using Xactimate software.
  • Handles content inventories to include moderate to complex pricing analysis and prepares claim inventory reports.
  • Conducts subrogation investigations.
  • Engages and manages consultants/independent contractors to assist in determining facts, causation, damage and exposure.
  • Keeps the client and the insured informed about the claim status with clear, timely and accurate written/oral communication.
  • Negotiates settlement of claims of varying complexity under the direction of the Claims Manager or Supervisor.
  • Travels to loss locations in assigned territory
  • Records time and expense charges to bill clients.
  • Maintains adjuster license(s) when required.

Requirements
  • Requires a high school diploma; advanced education beyond high school preferred or an equivalent combination of education and experience.
  • Previous experience as a claims adjuster or must complete Capstone specified adjuster training if no experience.
  • If previous adjuster experience, working knowledge of Xactimate is preferred.
  • Must be licensed, or have the ability to obtain license(s), as required by state and local jurisdictions to adjust insurance claims.
  • Must have valid driver's license.

Skills and Competencies:
  • Ability to work in a high volume, fast paced environment managing multiple tasks.
  • Ability to provide excellent service to policyholders and clients.
  • Ability to efficiently operate a computer and related claims and business software.
  • Effective analytical and problem-solving skills necessary to make decisions and resolve conflict
  • Good verbal and written communication skills.
  • Good attention to detail.
  • Strong analytical and mathematical ability.
  • Ability to work independently in a virtual environment when required.
  • Good organizational and time management skills.

Physical Demand Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this position, auto travel is required.
Ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a vehicle. Ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Ability to work in a confined or restricted area. Kneeling, crouching, crawling, standing, sitting, walking, pushing, pulling, etc. as is required to inspect claims. Ability to work outdoors, exposed to all weather conditions.

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