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Adjuster Assistant Jobs in Alberta (NOW HIRING)

First Onsite - CA

The strong relationships you build with home/business owners, adjusters, property managers, and other key players assist you in generating new leads. Your knowledge of the restoration/construction ...

First Onsite - CA

You'll meet with homeowners, adjusters, and insurers to communicate updates, manage expectations, and build lasting relationships based on trust. You'll keep a close eye on schedules, budgets, and ...

WAUKESHA-PEARCE INDUSTRIES LLC

Repairs and services track drive sprockets, rails, idler wheels, hand bars, track adjusters ... May assist in training lower-level workers in mechanical repair techniques. * Perform related work ...

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Adjuster Assistant information

What does an adjuster assistant do?

An Adjuster Assistant supports insurance adjusters by handling administrative tasks, gathering information, and communicating with clients regarding claims. They help organize claim files, process paperwork, schedule appointments, and may assist in investigating and documenting claim details. Their work ensures that claims move efficiently through the system and that adjusters can focus on making accurate assessments. This role often serves as an entry point into the insurance claims profession and requires strong organizational and communication skills.

What are the key skills and qualifications needed to thrive as an adjuster assistant?

To thrive as an Adjuster Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in insurance or claims processing. Familiarity with claims management software, basic office applications, and document handling systems is typically required. Excellent communication, teamwork, and problem-solving abilities help you excel in supporting adjusters and interacting with clients. These skills ensure efficient claims processing, accurate record-keeping, and effective support for adjusters and customers.

What are some common challenges adjuster assistants face when supporting claims adjusters, and how can they effectively manage these challenges?

Adjuster Assistants often juggle multiple tasks such as organizing documentation, communicating with clients, and updating claim files under tight deadlines. A common challenge is prioritizing tasks efficiently, especially during periods of high claim volume. To manage this, strong organizational skills, attention to detail, and proactive communication with the lead adjuster are essential. Additionally, being comfortable with various claims management software can streamline workflows and reduce errors, helping the team stay on track and provide timely service to clients.

What is the difference between Adjuster Assistant vs Claims Processor?

AspectAdjuster AssistantClaims Processor
Required CredentialsHigh school diploma; some roles may prefer insurance-related certificationsHigh school diploma; insurance or claims processing certifications beneficial
Work EnvironmentOffice setting; field visits for inspectionsOffice-based; some remote options
Employer & Industry UsageInsurance companies, adjusting firmsInsurance companies, third-party claims organizations
Common Search & ComparisonYesNo

The Adjuster Assistant supports insurance adjusters by handling administrative tasks, scheduling inspections, and gathering information. Claims Processors focus on reviewing and processing insurance claims, verifying details, and determining payouts. While both roles work within the insurance industry and require similar credentials, Adjuster Assistants are more involved in supporting fieldwork, whereas Claims Processors handle claim evaluation and processing.

Adjuster Assistant jobs near you
Infographic showing various Adjuster Assistant job openings in Alberta as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Adjuster Support - Edmonton, AB

Edmonton, AB • Hybrid

Crawford and Company
See more jobs at Crawford and Companyexternal

Full-time

Posted 3 days ago

New

Job description

We are currently recruiting for an Adjuster Support to join our team in Edmonton, Alberta. This is a full-time position with a hybrid work arrangement, offering a combination of in-office and remote work.
In this role, you will provide essential administrative and clerical support to the branch, ensuring the smooth and efficient operation of daily activities. The successful candidate will be highly organized, detail-oriented, and committed to maintaining accuracy while effectively managing multiple priorities. You will play a key role in supporting adjusters and contributing to an exceptional client experience through timely and professional service.

Why Crawford?

Because a claim is more than a number - it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com

Our total compensation plans provide each of our employees with far more than just a great salary

Pay and incentive plans that recognize performance excellence

Benefit programs that empower financial, physical, and mental wellness

Training programs that promote continuous learning and career progression while enhancing job performance

Sustainability programs that give back to the communities in which we live and work

A culture of respect, collaboration, entrepreneurial spirit and inclusion

  • Excellent verbal and written communication skills
  • 2 years experience in an insurance or office environment
  • Knowledge of the insurance industry will be considered an asset
  • Proven organizational skills
  • Professional telephone manners
  • Good communication skills and correct use of terminology
  • Excellent transcribing skills with a typing rate of 50 wpm
  • Advanced computer skills including Office 365 and Windows 10 applications
  • Must be a flexible team player with a strong commitment to quality and customer service

#LI-JD2

  • Accurately prepare, transcribe, and update documents, reports, spreadsheets, and other administrative records.
  • Assist with account administration and ensure information is maintained efficiently and accurately.
  • Act as a liaison between customers, adjusters, colleagues, and external professionals, providing prompt and professional support.
  • Coordinate and support daily office administration activities to ensure smooth branch operations.
  • Perform a variety of clerical and administrative tasks, including filing, document management, and data maintenance.

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