ZipRecruiter

Log In

1

Addison Group Jobs in Chicago, IL (NOW HIRING)

Addison Group

Billing Specialist

Northbrook, IL · On-site

$30 - $35/hr

Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age ...

Addison Group

Call Center Agent

Palatine, IL · On-site

$20 - $21/hr

Addison Group is partnering with a rapidly growing logistics organization seeking call center agents to join their team. This is an excellent opportunity for individuals who enjoy customer ...

Addison Group

Business Development Manager

Schaumburg, IL · Remote

$65K - $70K/yr

Chicago location: 225 W Randolph St 19th Floor, Chicago, IL 60606 Addison Group - Business Development Manager Addison Group is one of the fastest growing private staffing firms in America that ...

Addison Group

Customer Service Agent

Palatine, IL · On-site

$20 - $21/hr

Addison Group is hiring on behalf of our client, a growing transportation and logistics company experiencing continued expansion. As their delivery business grows, they are adding customer-focused ...

Addison Group

Billing Specialist

Northbrook, IL · On-site

$30 - $35/hr

Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age ...

Addison Group

Office Coordinator - Bilingual

Chicago, IL · On-site

$45K - $60K/yr

Addison Group is partnering with our client, a well-established, family-owned manufacturing organization, to identify an Office Coordinator for their Chicago office. Our client is seeking an ...

Addison Group

Billing Analyst

Northbrook, IL · On-site

$32 - $36/hr

Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age ...

Addison Group

Client Account Manager

Elk Grove Village, IL · On-site

$70K - $95K/yr

Addison Group is hiring on behalf of our client, a well-established and growing manufacturing organization known for its collaborative, people-first culture and strong team tenure. This newly created ...

Addison Group

Floating Legal Assistant

Chicago, IL · On-site

$65K - $80K/yr

Addison Group is partnering with a well-established Chicago-based law firm to identify a Floating Legal Assistant. The firm offers long-term career stability, competitive benefits, and the ...

Addison Group

Sales Contract Specialist

Aurora, IL · On-site

$34 - $38.50/hr

Addison Group is hiring a Sales Contract Specialist on behalf of our client , a global healthcare organization supporting commercial sales initiatives within a regulated environment. This team ...

Addison Group

Billing Analyst

Northbrook, IL · On-site

$32 - $36/hr

Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age ...

Addison Group

Client Account Manager

Elk Grove Village, IL · On-site

$70K - $95K/yr

Addison Group is hiring on behalf of our client, a well-established and growing manufacturing organization known for its collaborative, people-first culture and strong team tenure. This newly created ...

Addison Group

HR Generalist

Bensenville, IL · On-site

$30 - $36/hr

Addison Group is partnering with a well-established organization in the food distribution industry seeking an experienced HR Generalist to support a busy Human Resources department. This opportunity ...

Addison Group

Office Coordinator - Bilingual

Chicago, IL · On-site

$45K - $60K/yr

Addison Group is partnering with our client, a well-established, family-owned manufacturing organization, to identify an Office Coordinator for their Chicago office. Our client is seeking an ...

previous page

Showing results 41-60

All JobsAddison Group JobsAddison Group Jobs in Chicago, IL

Addison Group information

What is Addison Group?

Addison Group is a professional services firm specializing in talent solutions and consulting for various industries. They connect employers with qualified candidates in fields like finance, accounting, IT, healthcare, HR, and administrative services. Through staffing, direct hire, and consulting services, Addison Group helps businesses address their workforce needs while also supporting job seekers in finding suitable positions. The company is known for its personalized approach and commitment to building lasting relationships with clients and candidates.

What can I expect from the onboarding process when joining Addison Group as a new team member?

At Addison Group, new hires typically experience a thorough onboarding process that includes initial training sessions, introductions to key team members, and an overview of company procedures and expectations. You will likely have a mentor or direct supervisor to guide you through your first weeks, ensuring you understand your role and the collaborative culture. The onboarding process is designed to help new employees quickly integrate into their teams and become comfortable with the company's workflow, technology platforms, and client interactions. This supportive start helps set the foundation for your success and career growth within the organization.

What are the key skills and qualifications needed to thrive as a staffing recruiter at Addison Group, and why are they important?

To thrive as a Staffing Recruiter at Addison Group, you generally need a bachelor’s degree, strong interpersonal skills, and a background in sales or recruiting. Familiarity with applicant tracking systems (ATS), CRM software, and recruiting platforms like LinkedIn Recruiter is typically required. Excellent communication, relationship-building, and negotiation skills help recruiters connect with both clients and candidates effectively. These abilities are crucial for matching the right talent with client needs and achieving recruitment goals in a competitive environment.

What is the difference between Addison Group vs Staffing Agency?

AspectAddison GroupStaffing Agency
Services OfferedSpecialized staffing, consulting, and recruitment solutions across various industriesTemporary, temp-to-perm, and permanent staffing for multiple industries
Work EnvironmentProfessional, consulting-focused, often with dedicated account managersVaried, often more transactional and volume-driven
Credentials & CertificationsRecruiters often have industry-specific certifications; company emphasizes expertiseVaries; many agencies have minimal certification requirements
Industry UsageUsed by companies seeking specialized or executive-level staffing solutionsUsed broadly for general staffing needs across industries

While both Addison Group and staffing agencies provide employment solutions, Addison Group offers specialized consulting and recruitment services with a focus on industry expertise, whereas staffing agencies typically provide volume-based staffing for various roles. Addison Group is ideal for companies seeking tailored, professional staffing solutions, while staffing agencies serve those needing quick, temporary staffing options.

What cities near Chicago, IL are hiring for Addison Group jobs?

Cities near Chicago, IL with the most Addison Group job openings:

Infographic showing various Addison Group job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Customer Experience Agent - 9am-6pm

Addison Group

Palatine, IL • On-site

$20 - $21/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 11 days ago

Key responsibilities

  • Respond to customer inquiries via phone, email, live chat, and internal ticketing systems.

  • Provide shipment status updates, delivery scheduling assistance, and appointment coordination.

  • Investigate and resolve delivery concerns by partnering with internal departments and external vendors.

Job description

Job Title: Customer Service Agent

Industry: Transportation / Logistics

Location (City, State): Palatine, IL

Assignment Type: Contract-to-Hire

Pay: $20 - $21 / hour

Available shifts: Monday-Friday, 9am - 6pm or 9:30am - 6:30pm

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company:

Addison Group is hiring on behalf of our client, a growing transportation and logistics company experiencing continued expansion. As their delivery business grows, they are adding customer-focused professionals to support a high-volume operation while providing exceptional service throughout the delivery process.

Job Description:

The Customer Service Agent serves as the primary point of contact for customers regarding deliveries. This role supports customers by phone, email, and chat, providing shipment updates, scheduling assistance, issue resolution, and proactive communication. The ideal candidate is organized, thrives in a fast-paced environment, and enjoys delivering an outstanding customer experience.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, live chat, and internal ticketing systems.
  • Provide shipment status updates, delivery scheduling assistance, and appointment coordination.
  • Investigate and resolve delivery concerns by partnering with internal departments and external vendors.
  • Handle customer escalations with professionalism while identifying effective solutions.
  • Maintain accurate documentation of customer interactions and shipment updates.
  • Manage multiple tasks simultaneously while maintaining a high level of accuracy.
  • Process customer requests efficiently and meet established productivity and quality goals.
  • Deliver a positive customer experience on every interaction.

Qualifications:

  • High school diploma or equivalent required.
  • Minimum of one year of customer service or call center experience.
  • Logistics, transportation, airline, or supply chain experience is a plus.
  • Proficiency with Microsoft Outlook and Excel.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and conflict-resolution abilities.
  • Comfortable working in a fast-paced, high-volume environment.
  • Ability to multitask, prioritize, and remain organized.
  • Positive attitude with a strong work ethic and desire to exceed expectations.

Perks:

  • Opportunity to join a rapidly growing organization.
  • Excellent training and onboarding program.
  • Supportive leadership and collaborative team environment.
  • Modern office with employee-focused amenities.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.