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Acumen Jobs in New Port Richey, FL (NOW HIRING)

Thrive

Client Delivery Manager

Tampa, FL · On-site

The ideal candidate combines ITIL/ITSM expertise with strong business acumen and a passion for customer success. Location: Remote / Hybrid (travel to client sites) Requirements Understands Customer ...

Ra

Oracle EBS Procurement Consultant

Tampa, FL · On-site

$57.50 - $71/hr

... acumen and financial analysis and diagnosis skills Qualifications Who holds 4+ years of consulting experience Who is core expertise in Record To Report, Order to Cash and Projects Who is proficient ...

TekSky

Controller

Largo, FL · On-site

Excellent financial acumen with skills in financial report writing, forecasting, budgeting, and financial analysis * Familiarity with cash management practices, including accounts payable/receivable ...

Lubrizol Corporation

Market Segment Manager

Tampa, FL · On-site +1

$115K - $165K/yr

Demonstrate strong entrepreneurial drive, creativity and business acumen. You will collect and validate market and competitive intelligence and use it to steer segment specific profitability and ...

Appspace

SMB Account Executive - USA

Tampa, FL · Remote

The successful candidate should be comfortable in customer and partner-facing roles and possess strong presentation skills, technical acumen, and the drive to win. A Day in the Life of an SMB Account ...

New

TriOptus LLC

HR Assistant

Tampa, FL · On-site

$34K - $43K/yr

Possess a satisfactory level of Business acumen * Confident, calm and focused manner * Data Entry Skills * Advanced MS, Excel and PowerPoint skills.

Appspace

Sr. Partner Support Specialist

Tampa, FL · On-site +1

This position requires someone who is high-energy, well-organized, and possesses strong acumen in business development. The position will report to the Sr. Director of Partnerships as part of the ...

Appspace

Enterprise Account Executive - USA

Tampa, FL · Remote

The successful candidate should be comfortable in customer, prospect and partner-facing roles and possess strong presentation skills, technical acumen, and the drive to win. A Day in the Life of a ...

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All JobsAcumen JobsAcumen Jobs in New Port Richey, FL

Acumen information

See New Port Richey, FL salary details

$29.4K

$102.5K

$141.2K

How much do acumen jobs pay per year?

As of Aug 9, 2026, the average yearly pay for acumen in New Port Richey, FL is $102,463.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,500.00 and $119,800.00 per year, depending on experience, location, and employer.
What job categories do people searching Acumen jobs in New Port Richey, FL look for? The top searched job categories for Acumen jobs in New Port Richey, FL are:
What cities near New Port Richey, FL are hiring for Acumen jobs? Cities near New Port Richey, FL with the most Acumen job openings:
Acumen jobs near you
Infographic showing various Acumen job openings in New Port Richey, FL as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $102,463 per year, or $49.3 per hour.

Client Delivery Manager

Thrive

Tampa, FL • On-site

Full-time

Posted 26 days ago

Job description

About Us
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next generation" services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at "a job", but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a "work hard, play hard" environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!
Position Overview
The Client Delivery Manager (CDM) is a customer-facing role responsible for building strategic relationships and driving measurable success outcomes for Thrive clients. The CDM serves as the primary point of contact for assigned accounts, ensuring that clients realize full value from contracted services while managing contract P&L and identifying growth opportunities. The ideal candidate combines ITIL/ITSM expertise with strong business acumen and a passion for customer success.
Location: Remote / Hybrid (travel to client sites)
Requirements
Understands Customer Business Problems
  • Build strategic relationships with key client stakeholders.
  • Identify current pain points and desired outcomes affected by services under contract.
  • Provide measurable value to the customer (Value Realization).

Drive Customer Success Outcomes
  • Solve complex customer problems by partnering with Thrive resources to meet customer expectations.
  • Help customers optimize utilization of existing and available products and/or services.
  • Ensure best practice adoption across the customer environment.
  • Lead future lifetime value through higher product adoption, customer satisfaction, and overall health scores (including advocacy and reference-ability).
  • Manage contract P&L to deliver to expectations and improve year over year.
  • Expand revenue in accounts through opportunity identification.
  • Prepare and drive successful contract renewals.
  • Ideal candidate would have a strong mixture of ITIL and business acumen leaning on ITIL as the foundation.

Oversee Activities
  • Manage customer onboarding activities.
  • Facilitate training and enablement.
  • Drive customer advocacy initiatives.
  • Manage and resolve escalations promptly.

Tools
  • ServiceNow Platform
  • CustomerGauge

Key Performance Indicators (KPIs)
  • NPS / CSAT
  • Retention
  • NRR / GRR (FY27)
  • Engagement (account activity, executive/POC engagement)

Qualifications
Skills
  • Customer relationship management
  • Business operations
  • Change management (end-to-end)
  • Process improvement
  • Project management (scoping, planning, milestone tracking, documentation)
  • Risk management

Attributes
  • Customer-centric attitude and proactive approach
  • Team player: capable of working with and across functional teams
  • Results oriented: takes accountability as customer advocate and Thrive business owner
  • Digitally fluent: understands basic AI and workflow principles
  • Active listener: attentive to both customer and internal partners
  • Learning agility: willing to advance current knowledge level

Experience
  • 5+ years of digital experience as a CDM (Managed Services experience a plus)
  • Strong general business acumen (financial/P&L acumen a plus)
  • ITIL/ITSM, Lean Six Sigma, and other relevant industry certifications
  • College degree preferred in a related field or commensurate work experience
  • General understanding of technology and managed services

Desired Behaviors
  • Teamwork: works well across customer and Thrive environments
  • Adaptability: embraces constant change
  • Honest and high integrity
  • Strong work ethic (dependable, confident)
  • Willingness to learn and continuously improve
  • Willingness to lean in (run to the fire)
  • Ownership and accountability
  • Initiative: proactive - acts without waiting to be told

Added Skills That Will Help
  • Agile methodology
  • Six Sigma

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