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Active Listener Jobs in Toronto, ON (NOW HIRING)

An active listener with a high degree of professional adaptability. You are a self-starter who doesn't wait for direction, is comfortable stepping outside the traditional "BA box," and takes pride in ...

Active listener: Values different viewpoints and seeks to understand before being understood. * Relationship builder: Connects easily and builds trust across diverse groups. * Leadership ...

... active listener who projects a friendly demeanour 8) Ability to collect and use information to thoroughly think through problems and situations; puts information from various sources together to see ...

Active listener and ensures others understand through effective communication. Technical skills, education, and experience required: * Minimum high school diploma with some technical education

... active listener who projects a friendly demeanour 8) Ability to collect and use information to thoroughly think through problems and situations; puts information from various sources together to see ...

... active listener who projects a friendly demeanour 8) Ability to collect and use information to thoroughly think through problems and situations; puts information from various sources together to see ...

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Active Listener information

What is an active listener job?

An active listener job involves attentively hearing and understanding others during conversations, often in roles such as customer service, counseling, or healthcare. It requires strong communication skills, empathy, and the ability to interpret non-verbal cues to effectively respond and assist clients or patients.

What is the difference between Active Listener vs Customer Service Representative?

AspectActive ListenerCustomer Service Representative
Required SkillsStrong listening, empathy, communicationListening, problem-solving, communication
Work EnvironmentOne-on-one conversations, meetingsCall centers, retail, online support
Industry UsageTraining in communication, counselingCustomer support, sales, retail

Active listeners focus on understanding and empathizing during conversations, often in counseling or coaching roles. Customer Service Representatives handle customer inquiries, providing solutions and support. While both roles require excellent listening skills, active listening emphasizes comprehension and empathy, whereas customer service involves problem-solving and communication in a service context.

How do you become an active listener?

Active listening is a key skill for active listeners, involving fully concentrating on the speaker, understanding their message, and providing feedback. To develop this skill, practice maintaining eye contact, avoiding interruptions, and summarizing what is said to ensure comprehension. Training in communication or interpersonal skills can also enhance active listening abilities.
Infographic showing various Active Listener job openings in Toronto, ON as of August 2026, with employment types broken down into 56% Full Time, 33% Part Time, and 11% Contract. Highlights an 100% In-person job distribution.

Full-time

Re-posted 19 days ago


Job description

JOB SUMMARY

Under the direct supervision of the Equipment management Team Lead, the Equipment Administrator is responsible for ensuring that adequate equipment inventory levels are maintained. In addition, you will be responsible for HCCSS and Subcontractor communication and reconciliation of equipment rentals and billing corrections, HCCSS error reporting, as well as other internal reports as assigned.

DUTIES AND RESPONSIBILITIES

       Responsible for making calls confirming with patients, HCCSSs and /or Subcontractors regarding the rental of equipment.

       Responsible for scheduling pickup of equipment and/or bio-waste with patient/family members/care givers.

       Ensuring that the appropriate requisitions are sent by the HCCSS and Subcontractors.

       Maintain open communication with the logistics team and drivers to ensure that pickups are done on time.

       Maintaining open communication with finance regarding equipment rental billing

       Following up with missed pickups and rescheduling with patients

       Following up with patients regarding Preventative Maintenance schedules and arranging Pump Replacements

       Identifying HCCSS errors in relation to the HCCSS contracts

       Manages inventory, documentation, and control of all client equipment including infusion pumps, chargers, poles, bolus cords and accessories.

       Maintains computer system records of all client equipment locations, usages, maintenance, repairs and returns, etc.

       Performs other duties such as administrative duties and daily reports as required.

       Participate in ongoing internal and/or external continuing education activities. 

       Adhere to Bayshore Policies and Procedures

QUALIFICATIONS

       Minimum high school diploma or an equivalent combination of education and experience

       2-3 years of experience working in a customer service or administrative role dealing with large volumes of correspondence.

       1-2 years of experience within a call center/customer service environment and use of computers within a Windows environment.

       Excellent Customer Service skills, empathetic, problem solver, active listener, with positive attitude.

       Ability to read and interpret documents such as safety rules and procedure manuals in English. Ability to understand basic medical terminology.

       Ability to add, subtracts, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

       Ability to compute rate, ratio, and percent and must be able to perform basic algebraic calculations.

       Ability to sit for long periods of time, while on the phone or computerÂ