Receptionist
Falls Church, VA · On-site
$17/hr
Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team * Ability to ...
Receptionist
Falls Church, VA · On-site
$17/hr
Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team * Ability to ...
Receptionist
Chantilly, VA · On-site
$17 - $24/hr
Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team * Ability to ...
Receptionist
Chantilly, VA · On-site
$17 - $24/hr
Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team * Ability to ...
Receptionist
Falls Church, VA · On-site
$17/hr
Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team * Ability to ...
Receptionist
Falls Church, VA · On-site
$17/hr
Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team * Ability to ...
Specialty Healthcare Coordinator
Chantilly, VA · On-site
$18 - $25.50/hr
Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team * Ability to ...
Specialty Healthcare Coordinator
Chantilly, VA · On-site
$18 - $25.50/hr
Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team * Ability to ...
Receptionist
Alexandria, VA · On-site
$17 - $24/hr
Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team * Ability to ...
Receptionist
Alexandria, VA · On-site
$17 - $24/hr
Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team * Ability to ...
Receptionist
Falls Church, VA · On-site
$17 - $24/hr
Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team * Ability to ...
Receptionist
Falls Church, VA · On-site
$17 - $24/hr
Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team * Ability to ...
Receptionist
Alexandria, VA · On-site
$17 - $24/hr
Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team * Ability to ...
Receptionist
Alexandria, VA · On-site
$17 - $24/hr
Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team * Ability to ...
Receptionist
Chantilly, VA · On-site
$17/hr
Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team * Ability to ...
Receptionist
Chantilly, VA · On-site
$17/hr
Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team * Ability to ...
Specialty Healthcare Coordinator
Chantilly, VA · On-site
$18/hr
Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team * Ability to ...
Specialty Healthcare Coordinator
Chantilly, VA · On-site
$18/hr
Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team * Ability to ...
Receptionist
Falls Church, VA · On-site
$17 - $24/hr
Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team * Ability to ...
Receptionist
Falls Church, VA · On-site
$17 - $24/hr
Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team * Ability to ...
Receptionist
Chantilly, VA · On-site
$17 - $24/hr
Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team * Ability to ...
Receptionist
Chantilly, VA · On-site
$17 - $24/hr
Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team * Ability to ...
Receptionist
Falls Church, VA · On-site
$17 - $24/hr
Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team * Ability to ...
Receptionist
Falls Church, VA · On-site
$17 - $24/hr
Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team * Ability to ...
Receptionist
Alexandria, VA · On-site
$17/hr
Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team * Ability to ...
Receptionist
Alexandria, VA · On-site
$17/hr
Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team * Ability to ...
Volunteers
Petersburg, VA · On-site
Use active listening to ensure the needs of mentees are being met and sharing relevant academic and personal experiences if appropriate Mentoring * Build a relationship with students centered on ...
Volunteers
Petersburg, VA · On-site
Use active listening to ensure the needs of mentees are being met and sharing relevant academic and personal experiences if appropriate Mentoring * Build a relationship with students centered on ...
... active listener and customer care. - Experience with DNS and DHCP is a plus. - Experience with ConnectWise is a plus. Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE.
... active listener and customer care. - Experience with DNS and DHCP is a plus. - Experience with ConnectWise is a plus. Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE.
Use active listening to ensure the needs of mentees are being met and sharing relevant academic and personal experiences if appropriate Mentoring * Build a relationship with students centered on ...
Use active listening to ensure the needs of mentees are being met and sharing relevant academic and personal experiences if appropriate Mentoring * Build a relationship with students centered on ...
Server
$2.13/hr
Active listening skills * A good memory Job Discerption: Local marina bar that is an important part of a community. Fast pace, busy restaurant on the Elizabeth River. Attend to diners before, during ...
Server
$2.13/hr
Active listening skills * A good memory Job Discerption: Local marina bar that is an important part of a community. Fast pace, busy restaurant on the Elizabeth River. Attend to diners before, during ...
Senior Project Manager - Electrical Utilities
Richmond, VA · Hybrid
$120K - $150K/yr
Curious and active listener : You have a deep hunger to learn, coupled with a willingness to think outside the box. You ask a lot of questions. You recognize there is a difference between "hearing ...
New
Senior Project Manager - Electrical Utilities
Richmond, VA · Hybrid
$120K - $150K/yr
Curious and active listener : You have a deep hunger to learn, coupled with a willingness to think outside the box. You ask a lot of questions. You recognize there is a difference between "hearing ...
New
Employ active listening techniques to provide solutions that are genuinely helpful to customers. Qualifications 2+ years of relevant sales professional experience in commission-based environment ...
Employ active listening techniques to provide solutions that are genuinely helpful to customers. Qualifications 2+ years of relevant sales professional experience in commission-based environment ...
Sales Specialist
Mclean, VA · On-site
Employ active listening techniques to provide solutions that are genuinely helpful to customers. Qualifications 2+ years of relevant sales professional experience in commission-based environment ...
Sales Specialist
Mclean, VA · On-site
Employ active listening techniques to provide solutions that are genuinely helpful to customers. Qualifications 2+ years of relevant sales professional experience in commission-based environment ...
Active Listener information
What is an active listener job?
An active listener job involves attentively hearing and understanding others during conversations, often in roles such as customer service, counseling, or healthcare. It requires strong communication skills, empathy, and the ability to interpret non-verbal cues to effectively respond and assist clients or patients.
What is the difference between Active Listener vs Customer Service Representative?
| Aspect | Active Listener | Customer Service Representative |
|---|---|---|
| Required Skills | Strong listening, empathy, communication | Listening, problem-solving, communication |
| Work Environment | One-on-one conversations, meetings | Call centers, retail, online support |
| Industry Usage | Training in communication, counseling | Customer support, sales, retail |
Active listeners focus on understanding and empathizing during conversations, often in counseling or coaching roles. Customer Service Representatives handle customer inquiries, providing solutions and support. While both roles require excellent listening skills, active listening emphasizes comprehension and empathy, whereas customer service involves problem-solving and communication in a service context.
How do you become an active listener?
Active listening is a key skill for active listeners, involving fully concentrating on the speaker, understanding their message, and providing feedback. To develop this skill, practice maintaining eye contact, avoiding interruptions, and summarizing what is said to ensure comprehension. Training in communication or interpersonal skills can also enhance active listening abilities.
What cities in Virginia are hiring for Active Listener jobs? Cities in Virginia with the most Active Listener job openings:
$17/hr
Other
Medical, Dental, Vision, Retirement, PTO
Re-posted 17 days ago
Job description
Now is the time to join Falls Church Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!
The primary role of the Receptionist involves helping to get patients into the office, connecting with them on the phone or in person and greeting patients and guests in a professional, friendly and hospitable manner. The receptionist should demonstrate a warm and approachable disposition to each patient in every interaction either on the phone or in person consistently providing a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).
Responsibilities
Qualifications
Preferred
Knowledge/Skills/Abilities
Benefits
Compensation Information
$17.00-$24.00 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
The primary role of the Receptionist involves helping to get patients into the office, connecting with them on the phone or in person and greeting patients and guests in a professional, friendly and hospitable manner. The receptionist should demonstrate a warm and approachable disposition to each patient in every interaction either on the phone or in person consistently providing a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).
Responsibilities
- Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
- Support the PPE process by helping to get patients to come into the office and continue the connection once they are in the office through ensuring they are comfortable during their visit
- Schedule appointments that result in each healthcare provider having a smooth, productive day
- Interact and communicate with patients and guests in the reception area during their wait time
- Answer telephones in a timely manner and handle all calls with efficiency and thoroughness
- Ensure that all tasks on the front office checklist are completed daily
- Post payments to patient accounts in accordance with Company policies
- Subject Matter Expert in practice management system with regards to patient registration, e-check in, ensuring account information is accurate and up to date for each visit
- Be efficient in patient check in, obtaining all necessary consents and promptly notifying back office of each patient's arrival and presenting any pertinent patient information to the back-office team
- Confirm all patient appointments in accordance with the office confirmation policies or a minimum of 2 days in advance
- Ensure all patient messages received from the Contact Center are returned and resolved in a timely manner
- Active participant in daily morning huddles, monthly team meetings and any other meetings as required
- Thorough understanding of business imperatives and how the role directly impacts metrics
- Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
- Becomes knowledgeable and supports clinician on patient education regarding the Mouth-Body Connection
- Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully
- Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
- Other duties and responsibilities as assigned
Qualifications
- High School Diploma or general education degree (GED)
Preferred
- Prior course work or on-the-job training in the fields or dentistry, insurance, or business
Knowledge/Skills/Abilities
- Knowledge of office practices, technology applications and patient insurances
- Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
- Patient Advocate (flexible and adaptive; empathetic; passionate; ethical)
- Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
- Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members and clinicians; understands local market drivers and competition)
- Influencer (active listener/observer of behavior; creates a win/win need for change)
- Self-motivated, reliable individual capable of working independently as well as part of a team
- Ability to manage tasks and time effectively without compromising the quality of the work
- Excellent interpersonal, oral and written communication skills
- Ability to handle and maintain extreme confidentially with patient records
- Organized, detail-oriented individual able to work in a fast-paced environment
Benefits
- Medical, dental, and vision insurance
- Paid time off
- Tuition Reimbursement
- 401K
- Paid time to volunteer in your local community
Compensation Information
$17.00-$24.00 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.