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Active Listener Jobs in Oregon (NOW HIRING)

Strong active listener who can assess needs while balancing emotional sensitivity and operational goals * Emotionally intelligent leader who can support team members through challenging conversations

New

$45K - $55K/yr

Apply active listening, effective questioning, and available AI-enabled resources to quickly understand client needs and guide them to the right solution on Numerator's platforms. * Guide clients ...

$45K - $55K/yr

Apply active listening, effective questioning, and available AI-enabled resources to quickly understand client needs and guide them to the right solution on Numerator's platforms. * Guide clients ...

This role requires a spirited, entrepreneurial, analytical, teamwork-loving, active listener-leader who loves rolling up their sleeves to create a thriving culture and obsess the thoughtful details ...

This role requires a spirited, entrepreneurial, analytical, teamwork-loving, active listener-leader who loves rolling up their sleeves to create a thriving culture and obsess the thoughtful details ...

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Active Listener information

How can you become an active listener?

Active listening is a key skill for active listeners, involving fully concentrating on the speaker, understanding their message, and providing feedback. To develop this skill, practice maintaining eye contact, avoiding interruptions, and paraphrasing what is said to ensure comprehension. Training in communication skills or certifications can also enhance active listening abilities in a professional setting.

Can I get paid to be an empathetic listener?

Active listening is a key skill in many customer service, counseling, and mental health roles, which can be paid positions. Jobs such as counselors, therapists, social workers, and customer support representatives often require empathetic listening and offer compensation. Developing relevant skills and certifications can improve job prospects in these fields.

What is the difference between Active Listener vs Customer Service Representative?

AspectActive ListenerCustomer Service Representative
Required SkillsStrong listening, empathy, communicationListening, problem-solving, communication
Work EnvironmentOne-on-one conversations, meetingsCall centers, retail, online support
Industry UsageTraining in communication, counselingCustomer support, sales, retail

Active listeners focus on understanding and empathizing during conversations, often in counseling or coaching roles. Customer Service Representatives handle customer inquiries, providing solutions and support. While both roles require excellent listening skills, active listening emphasizes comprehension and empathy, whereas customer service involves problem-solving and communication in a service context.

Is there a job that pays you to listen to people?

Active listening is a key skill in many jobs such as counseling, customer service, social work, and therapy, where professionals are paid to listen and respond to clients' needs. These roles often require communication skills, empathy, and sometimes certifications or training, and may involve working in healthcare, mental health, or support environments.

Can I get paid to be a listener?

Active listening is a valuable skill in many jobs such as counseling, customer service, and coaching, where professionals are paid to listen and respond effectively. These roles often require strong communication skills, empathy, and sometimes certifications or training. Payment depends on the specific job, industry, and level of experience.
Infographic showing various Active Listener job openings in Oregon as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 4% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Short Insurance Specialist

Short Insurance Specialist

First Technology Federal Credit Union

Hillsboro, OR

$25.36 - $29.18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago


Job description

Description

The Specialist, Short Insurance carries out the handling of more complex short insurance cases in alignment with internal policies and procedures, while advocating for both the credit union and members. The Specialist partners with our internal and external stakeholders (insurance companies, GAP companies and dealerships).
Job Duties:
  • Perform research requests and special projects related to departmental initiatives
  • Evaluate and audit complex loan files for all contracts related to total losses
  • Facilitate and assist members in filing GAP claims, cancelling service contracts, and managing escalated member inquiries, as needed
  • Process and verify that all loan obligations have been met
  • Process financial transactions (auto settlements, refunds, payoffs and reconciling general ledger)
  • Partner with insurance companies, GAP companies and dealerships to resolve member inquiries
  • Ensure maximum claim and refunds have been recovered
  • Lead in the final resolution of deficiency or credit balance of the loan
  • Identify gaps in department processes and procedures, recommending improvements to leadership and implement as required
  • Mentor Servicing Associates, providing guidance and support as needed
Essential Skills:
  • Minimum 2 years’ experience in customer service or administration, with experience in the financial services industry; default management experience is preferred
  • Working knowledge of Bankruptcy code and Loan Modifications and how it applies to Short Insurance
  • Working knowledge of GAAP guidance pertaining to Troubled Debt Restructure (TDR)
  • Strong understanding of loan contracts including APR, simple interest calculations and default provisions
  • Strong understanding of financial industry regulations as well as FCRA, SCRA, and FDCPA
  • Ability to research and analyze information to reach conclusions
  • Ability to identify risks and provide recommendations which mitigates loss for the credit union and the member
  • Demonstrated effective time management skills and the ability to work independently or in a collaborative team environment
  • Ability to anticipate needs and prioritize projects in a fast-paced environment with tight deadlines and high-volume peaks while producing high-quality work
  • Active listener with ability to ask clarifying questions to understand the needs and identify the optimal resolution of loan and GAP claims.
  • Strong business communication skills; able to write/speak clearly and professionally for a variety of audiences
  • Proven ability to handle sensitive documents professionally and confidentially
  • Strong research, analytical, problem solving and critical thinking skills with excellent attention to detail
  • Familiarity with a core banking system is preferred
  • Working knowledge of Microsoft Office Suite
  • Certification/License: N/A
  • Minimum Education: Bachelor’s degree in Business Administration or equivalent education and work experience required

Location: Hillsboro Corporate Office - Hillsboro, OR 97124 (HYBRID)

Target Compensation in Hillsboro, OR: $25.36 - $29.18 per hour + annual bonus

Benefits options include:
  • Traditional medical, dental, and vision coverage
  • 401K matching up to 5% per pay period
  • Paid Time Off: You’ll accrue up to 15 vacation days in your first year. In addition, you’ll receive 40 hours of sick time and 3 personal days, which refresh annually
  • 11 paid federal holidays
  • Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)
What makes First Tech different? Click here to learn more!
First Tech is not currently offering Visa transfer or sponsorship for this position