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Accountability Coach Remote Jobs in Chicago Ridge, IL

Allied

Supervisor, Customer Experience

Chicago, IL · On-site +1

$60K - $88K/yr

Accountability * Coaching and Feedback * Collaboration * Customer Focus * Decision Making ... Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly ...

Allied

Supervisor, Claims Operations

Chicago, IL · On-site +1

$60K - $65K/yr

Accountability * Coaching and Feedback * Collaboration * Customer Focus * Decision Making ... Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly ...

Allied

Supervisor, Administrative Support

Chicago, IL · On-site +1

$60K - $65K/yr

Accountability * Coaching and Feedback * Collaboration * Customer Focus * Decision Making ... Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly ...

Roethlisberger Life Group

Be Seen First

Remote Life Insurance Agent

Chicago, IL · Remote

$55K - $110K/yr

We support motivated individuals who are coachable, reliable, and interested in building a ... and accountability Responsibilities • Connect with prospective clients who have requested ...

Allied

Manager, Claims Operations

Chicago, IL · On-site +1

$70K - $85K/yr

Accountability * Coaching and Feedback * Collaboration * Customer Focus * Decision Making ... Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly ...

Rise25

Client Success Manager

Chicago, IL · Remote

... development, accountability coaching, business coaching, physical trainer (you are good at ... This position is remote and self-paced . Ideally, we are looking for someone who can devote at ...

Rise25

Business Development Representative

Chicago, IL · Remote

... accountability coaching, business coaching, physical trainer or fitness instructor (you are good at ... remote and self-paced . Ideally, we are looking for someone who can devote at least 20 or more ...

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Accountability Coach Remote information

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How much do accountability coach remote jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for accountability coach remote in Chicago Ridge, IL is $20.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.11 per hour, depending on experience, location, and employer.

How do Accountability Coaches typically structure their client interactions in a remote setting?

As a remote Accountability Coach, you'll usually interact with clients through scheduled video calls, phone sessions, or secure messaging platforms. Sessions are often structured around goal-setting, progress check-ins, and strategizing ways to overcome obstacles. Building rapport and maintaining motivation remotely can be a challenge, so coaches frequently use digital tools to track progress and provide ongoing support. Collaboration with other specialists, such as therapists or career advisors, may also be part of the role depending on client needs.

What does an Accountability Coach do when working remotely?

An Accountability Coach working remotely helps clients set, track, and achieve their personal or professional goals through regular virtual meetings, check-ins, and support. They provide guidance, motivation, and strategies to overcome obstacles, ensuring clients stay committed to their action plans. By using online tools and communication platforms, remote Accountability Coaches offer flexibility and accessibility while maintaining consistent support tailored to each client's needs.

What is the difference between Accountability Coach Remote vs Life Coach Remote?

AspectAccountability Coach RemoteLife Coach Remote
CertificationsOften requires certifications like IAC or ICFMay or may not require certifications, more focus on personal development
Work EnvironmentRemote, client-focused sessions, often structuredRemote or in-person, broader focus on personal growth
Industry UsageCommon in corporate, health, and wellness sectorsUsed across personal development, wellness, and career coaching
Search IntentPeople seeking structured accountability supportIndividuals looking for overall life guidance

While both roles are remote and focus on personal improvement, Accountability Coaches primarily help clients stay on track with specific goals and often hold certifications. Life Coaches offer broader guidance on life and career, with less emphasis on formal credentials. The choice depends on whether clients seek targeted accountability or holistic life coaching.

What are the key skills and qualifications needed to thrive as a Remote Accountability Coach, and why are they important?

To thrive as a Remote Accountability Coach, you need a background in coaching, goal-setting strategies, and behavior change techniques, often supported by a relevant certification such as ICF or similar. Familiarity with digital communication tools (e.g., video conferencing platforms, scheduling apps, and project management systems) is crucial for effective remote engagement. Exceptional listening skills, motivation, and the ability to build rapport help clients stay committed and overcome obstacles. These abilities are vital for fostering client growth, maintaining regular communication, and driving successful outcomes in a remote setting.
What cities near Chicago Ridge, IL are hiring for Accountability Coach Remote jobs? Cities near Chicago Ridge, IL with the most Accountability Coach Remote job openings:
Accountability Coach Remote jobs near you

Supervisor, Customer Experience

Allied

Chicago, IL • On-site, Remote

$60K - $88K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 20 days ago

Job description

POSITION SUMMARY
The Supervisor, Customer Experience, oversees a team of Customer Experience Specialists (CES) to ensure exceptional service delivery, efficient operations, and continuous improvement. This position is responsible for coaching and mentoring staff, monitoring performance metrics, resolving escalated issues, and implementing service strategies that align with company goals, performance guarantees and key performance indicators. The supervisor acts as a liaison between frontline associates and Contact Center leadership, fostering a positive work environment and driving customer satisfaction through effective leadership and process optimization.
ESSENTIAL FUNCTIONS
  • Lead daily, weekly, and monthly coaching sessions using data-driven insights from dashboards, scorecards, and trend reports.
  • Create individualized development plans to improve KPIs including CSAT, FCR, QA, productivity, and schedule adherence.
  • Provide real-time and post-call feedback to reinforce best practices and close performance gaps.
  • Present weekly performance insights and recommendations to management.
  • Monitor live and recorded calls to ensure compliance with scripts, policies, and regulatory requirements.
  • Document QA findings, address policy violations, and deliver targeted coaching.
  • Partner with QA teams to calibrate scoring and maintain consistency across evaluators.
  • Ensure agents follow required procedures, scripts, and compliance guidelines.
  • Manage intraday staffing, queue performance, and service levels to maintain SLAs.
  • Adjust break schedules, reassign tasks, and coordinate with Workforce Management during volume spikes.
  • Monitor schedule adherence and take corrective action when needed.
  • Approve time-off requests, schedule changes, and overtime.
  • Coordinate with WFM on forecasting and long-term staffing needs.
  • Serve as the primary escalation point for complex or unresolved customer issues, including taking inbound calls when elevated support is required.
  • Resolve escalated problems quickly while balancing customer satisfaction, policy compliance, and business impact.
  • Collaborate with cross-functional teams to address systemic or recurring issues.
  • Communicate changes to policies, promotions, systems, and KPIs clearly and consistently.
  • Facilitate monthly, quarterly, and annual compliance training sessions and monitor completion rates to ensure 100% adherence.
  • Track and report on training completion, overdue items, and compliance risks.
  • Partner with L&D to facilitate training sessions and enhance learning materials.
  • Participate in ongoing professional development to maintain subject-matter expertise, leadership capability, and operational knowledge.
  • Prepare daily, weekly, and monthly performance reports for leadership.
  • Host monthly performance presentations to senior leadership, highlighting frontline trends, risks, and opportunities for improvement.
  • Lead, coach, motivate and develop. Responsible for one-on-one meetings, performance appraisals, growth opportunities and attracting new talent.
  • Clearly communicate expectations, provide employees with the training, resources, and information needed to succeed
  • Actively engage, coach, counsel and provide timely, and constructive performance feedback
  • Other duties as assigned

EDUCATION
  • Bachelor's degree of equivalent work experience required

EXPERIENCE AND SKILLS
  • At least 3 years' experience in a Health Insurance and Customer Service call center environment required.
  • Must possess demonstrated supervisor potential (i.e. previous team lead role, project leader, etc,) is required.
  • Must be proficient in Microsoft Word and Excel programs and have the ability to easily learn other data systems.
  • Ability to read, analyze and interpret general plan benefits and guidelines.
  • Ability to write reports, business correspondence, and procedures.
  • Ability to effectively respond to questions from management, co-workers, members, providers, and clients.

POSITION COMPETENCIES
  • Accountability
  • Coaching and Feedback
  • Collaboration
  • Customer Focus
  • Decision Making
  • Execution Management
  • People Leadership

PHYSICAL DEMANDS
  • This is an office environment requiring extended sitting and computer work

WORK ENVIRONMENT
  • Remote

Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive.
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life and Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend.
Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.

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