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Account Services Associate Jobs in Boston, MA (NOW HIRING)

TriOptus LLC

Account Services Associate II

Boston, MA · On-site

May mentor and guide more junior Account Services Specialists and/or proactively assist in production issues and questions. * Maintains up-to-date procedure manuals and writes drafts for changes to ...

Puma

Representative I Account Services

Somerville, MA · On-site

$42K - $56K/yr

Manage orderbook of assigned accounts including Sales orders and Bulk orders * Serve as a main ... Bachelors or Associates degree preferred * 2+ year of related experience, preferably in retail or ...

Puma

Representative I Account Services

Boston, MA · On-site

$42K - $68K/yr

Manage orderbook of assigned accounts including Sales orders and Bulk orders * Serve as a main ... Bachelors or Associates degree preferred * 2+ year of related experience, preferably in retail or ...

Puma

Representative I Account Services

Boston, MA

$42K - $56K/yr

Manage orderbook of assigned accounts including Sales orders and Bulk orders * Serve as a main ... Bachelors or Associates degree preferred * 2+ year of related experience, preferably in retail or ...

Squaremouth

Client Services Associate

Wilmington, MA · On-site

$20.44 - $30/hr

Client Services Associate At HUB International, we believe the best workplaces do more than offer a ... One year experience in employee benefits account management * Life/Health license required within ...

HUB International

Client Services Associate

Wilmington, MA · On-site

$20.44 - $30/hr

Client Services Associate We currently have an opportunity for a Client Services Associate to join ... One year experience in employee benefits account management * Life/Health license required within ...

Boston College

Student Services Associate

Newton, MA · On-site

$24.78 - $30.96/hr

Student Services Associate Reporting to the Assistant Director, Student Support Services, the ... account analysis, financial advising and outreach, cashiering, payment reconciliation, and first ...

Squaremouth

Client Services Associate

Boston, MA · On-site

$20.44 - $30/hr

Client Services Associate We currently have an opportunity for a Client Services Associate to join ... One year experience in employee benefits account management * Life/Health license required within ...

Boston College

Student Services Associate

Chestnut Hill, MA · On-site

$24.78 - $30.96/hr

... account analysis, financial advising and outreach, cashiering, payment reconciliation, and first ... Associates support more than 100,000 customer service activities each year The nature of the role ...

Boston College

Student Services Associate

Chestnut Hill, MA · On-site

$24.78 - $30.96/hr

... account analysis, financial advising and outreach, cashiering, payment reconciliation, and first ... Associates support more than 100,000 customer service activities each year The nature of the role ...

HUB International

Client Services Associate

Norwell, MA · On-site

$20.44 - $30/hr

We currently have an opportunity for a Client Services Associate to join our Employee Benefits team ... One year experience in employee benefits account management * Life/Health license required within ...

HUB

Client Services Associate

Boston, MA · Hybrid

$20.44 - $30/hr

We currently have an opportunity for an Client Services Associate to join our Employee Benefit s ... One year experience in employee benefits account management * Life/Health license required within ...

HUB International

Client Services Associate

Boston, MA · On-site

$20.44 - $30/hr

We currently have an opportunity for an Client Services Associate to join our Employee Benefit s ... One year experience in employee benefits account management * Life/Health license required within ...

HUB

Client Services Associate

Norwell, MA · Hybrid

$20.44 - $30/hr

We currently have an opportunity for a Client Services Associate to join our Employee Benefits team ... One year experience in employee benefits account management * Life/Health license required within ...

Alumni Ventures

Client Services Associate

Boston, MA · On-site

About This Role As a Client Services Associate at Alumni Ventures, you'll play a vital role in ... Tax-advantaged accounts including HSA, FSA, and commuter benefits (with monthly employer ...

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Alumni Ventures

Client Services Associate

Boston, MA · On-site

About This Role As a Client Services Associate at Alumni Ventures, you'll play a vital role in ... Tax-advantaged accounts including HSA, FSA, and commuter benefits (with monthly employer ...

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Account Services Associate information

See Boston, MA salary details

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$23

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How much do account services associate jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for account services associate in Boston, MA is $23.98, according to ZipRecruiter salary data. Most workers in this role earn between $22.98 and $27.16 per hour, depending on experience, location, and employer.

What does an Account Services Associate do?

An Account Services Associate typically supports client accounts within a company, assisting with tasks such as managing client inquiries, processing account requests, maintaining accurate records, and coordinating with internal teams to ensure client satisfaction. They play a key role in resolving issues, updating account information, and facilitating communication between clients and the business. This position often requires strong organizational, communication, and problem-solving skills to meet client needs efficiently.

What are the key skills and qualifications needed to thrive as an Account Services Associate?

To thrive as an Account Services Associate, you need strong customer service skills, attention to detail, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Excellent interpersonal skills, problem-solving abilities, and the capacity to manage multiple tasks efficiently help professionals stand out in this role. These skills ensure effective client support, accurate account management, and contribute to overall customer satisfaction and retention.

How does an Account Services Associate typically collaborate with other departments to support client needs?

As an Account Services Associate, you'll frequently work with teams such as sales, marketing, and customer support to ensure client requests are addressed efficiently. You may coordinate with the sales team to clarify client requirements, relay feedback to product or service teams, and work with billing or finance for account-related inquiries. Effective communication and organization are key, as you'll often act as a liaison to help resolve issues and ensure a seamless client experience. This collaborative environment helps you build a broad understanding of company operations while contributing directly to client satisfaction.

What is an account services associate?

An account services associate is a professional responsible for managing client accounts, providing support, resolving issues, and ensuring customer satisfaction. They often use customer relationship management (CRM) tools and require strong communication and organizational skills to handle client needs effectively.

What are the most commonly searched types of Account Services jobs in Boston, MA?

The most popular types of Account Services jobs in Boston, MA are:

What cities near Boston, MA are hiring for Account Services Associate jobs?

Cities near Boston, MA with the most Account Services Associate job openings:

Account Services Associate jobs near you
Infographic showing various Account Services Associate job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $49,883 per year, or $24 per hour.

Account Services Associate II

TriOptus LLC

Boston, MA • On-site

Other

Re-posted 7 days ago

Job description

Administrative Support Specialist

Provides administrative processes support for routine back office tasks such as client support processing, researching customer deposit and loan-related questions/problems, and performing miscellaneous customer and account maintenance as defined by client specific procedures. Routine decision-making is tightly defined, with greater latitude at higher job levels, all the while focused on efficient processing of high-volume transaction-oriented assignments.

General Duties & Responsibilities:
  • Performs tasks to ensure compliance with work group and client-specific procedures to further guarantee adherence to service level agreements.
  • Performs customer and account maintenance per reports, client workflow solution, postal mail, or by direct instruction from immediate supervisor.
  • Directs all work requests from sources outside the department to immediate supervisor for consideration and approval.
  • Answers incoming telephone calls and direct calls to appropriate resource for resolution. Escalates unresolved issues according to the work groups escalation guidelines.
  • Works with appropriate system and vendor reports to ensure timely and accurate processing of all regulatory and non-regulatory issues.
  • Assists in tracking, compiling, and completing reports as assigned.
  • Makes recommendations to the department supervisor on any matter affecting productivity, efficiency, service or problem resolution.
  • May mentor and guide more junior Account Services Specialists and/or proactively assist in production issues and questions.
  • Maintains up-to-date procedure manuals and writes drafts for changes to procedures.
  • May research and resolve internal and external customer-submitted and client-submitted account questions or problems outside normal daily procedures.
  • Performs other related duties as assigned.
Educational Requirements:
  • A high school diploma or GED is required for this role.
General Knowledge, Skills & Abilities:
  • Knowledge of banking principles, operations and processes
  • Strong PC skills with basic knowledge of Microsoft Office applications
  • Detail-oriented and customer-driven, focusing on providing the highest quality products and services to FIS internal and external clients
  • Excellent data entry skill
  • Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
  • Excellent verbal and written communication skills
  • Effective analytical, problem-solving, team, and time management skills
  • Ability to work independently on problem tickets within the client problem ticket solution
  • Ability to maintain confidentiality and carry out assignments that are sensitive in nature
  • Ability to work both independently and in a team environment
Additional Skills:
  • Intermediate level role. Moderate skills with high level of proficiency.
  • Works on assignments that are moderately difficult, requiring judgment in resolving issues or making recommendations.
  • Normally follows established procedures on assignments, receives little instruction on daily work, and requires general instructions for newly introduced assignments. Works under close to moderate supervision with limited latitude for independent judgment.
  • Consults with senior peers on complex projects to learn through experience.
  • Typically requires more than two years of experience in a customer-service or data-entry related position in a service industry. One or more years of banking experience is preferred.

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