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Account Services Associate Jobs in Puerto Rico (NOW HIRING)

Associate, Sales & Services

San Juan, PR · On-site

$14.75 - $19.50/hr

The Associate, Sales & Services (Branches), provides an excellent customer service experience while ... Provide solutions on accounts disputes and other service activities. Take ownership of every ...

Associate, Sales & Services

Guaynabo, PR · On-site

$15 - $20/hr

The Associate, Sales & Services provides an excellent customer service experience while identifying ... Provide solutions on accounts disputes and other service activities. Take ownership of every ...

PR

$42K - $55K/yr

Position Description As an Account Manager Associate in the Puerto Rico market, you will be ... Provide the highest levels of support and service to your accounts Position Requirements This ...

PR

$42K - $55K/yr

Position Description As an Account Manager Associate in the Puerto Rico market, you will be ... Provide the highest levels of support and service to your accounts Position Requirements This ...

Service Team

San Juan, PR

$10.75 - $14.25/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... full-time associates * Health Care and Dependent Care Flexible Spending accounts * 401K with ...

Service Team

San Juan, PR

$15.25 - $20.50/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... full-time associates * Health Care and Dependent Care Flexible Spending accounts * 401K with ...

Service Team

Barceloneta, PR

$13.75 - $18.25/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... full-time associates * Health Care and Dependent Care Flexible Spending accounts * 401K with ...

Service Team

Carolina, PR

$13.75 - $18.50/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... full-time associates * Health Care and Dependent Care Flexible Spending accounts * 401K with ...

Service Team

Caguas, PR

$15.25 - $20.50/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... full-time associates * Health Care and Dependent Care Flexible Spending accounts * 401K with ...

Service Team

San Juan, PR

$10.25 - $13.75/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... full-time associates * Health Care and Dependent Care Flexible Spending accounts * 401K with ...

Service Team

Ponce, PR · On-site

$15.50 - $20.75/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... full-time associates * Health Care and Dependent Care Flexible Spending accounts * 401K with ...

Service Team

Carolina, PR

$10.50 - $14/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... full-time associates * Health Care and Dependent Care Flexible Spending accounts * 401K with ...

Service Team

Bayamon, PR

$12.50 - $16.75/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... full-time associates * Health Care and Dependent Care Flexible Spending accounts * 401K with ...

Service Team

Hatillo, PR

$13.25 - $17.75/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... full-time associates * Health Care and Dependent Care Flexible Spending accounts * 401K with ...

Service Team

Isabela, PR · On-site

$12.75 - $17/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... full-time associates * Health Care and Dependent Care Flexible Spending accounts * 401K with ...

Service Team

San Juan, PR

$15 - $20/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... full-time associates * Health Care and Dependent Care Flexible Spending accounts * 401K with ...

Service Team

Bayamon, PR

$12.50 - $16.75/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... full-time associates * Health Care and Dependent Care Flexible Spending accounts * 401K with ...

Service Team

Guaynabo, PR

$15.75 - $21/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... full-time associates * Health Care and Dependent Care Flexible Spending accounts * 401K with ...

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Showing results 1-20

Account Services Associate information

What does an Account Services Associate do?

An Account Services Associate typically supports client accounts within a company, assisting with tasks such as managing client inquiries, processing account requests, maintaining accurate records, and coordinating with internal teams to ensure client satisfaction. They play a key role in resolving issues, updating account information, and facilitating communication between clients and the business. This position often requires strong organizational, communication, and problem-solving skills to meet client needs efficiently.

What are the key skills and qualifications needed to thrive as an Account Services Associate?

To thrive as an Account Services Associate, you need strong customer service skills, attention to detail, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Excellent interpersonal skills, problem-solving abilities, and the capacity to manage multiple tasks efficiently help professionals stand out in this role. These skills ensure effective client support, accurate account management, and contribute to overall customer satisfaction and retention.

How does an Account Services Associate typically collaborate with other departments to support client needs?

As an Account Services Associate, you'll frequently work with teams such as sales, marketing, and customer support to ensure client requests are addressed efficiently. You may coordinate with the sales team to clarify client requirements, relay feedback to product or service teams, and work with billing or finance for account-related inquiries. Effective communication and organization are key, as you'll often act as a liaison to help resolve issues and ensure a seamless client experience. This collaborative environment helps you build a broad understanding of company operations while contributing directly to client satisfaction.

What is an account services associate?

An account services associate is a professional responsible for managing client accounts, providing support, resolving issues, and ensuring customer satisfaction. They often use customer relationship management (CRM) tools and require strong communication and organizational skills to handle client needs effectively.

What are the most commonly searched types of Account Services jobs in Puerto Rico?

The most popular types of Account Services jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Account Services Associate jobs?

Cities in Puerto Rico with the most Account Services Associate job openings:

Infographic showing various Account Services Associate job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 16% Part Time, 3% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Associate, Sales & Services

Oriental Financial Services LLC

San Juan, PR • On-site

$14.75 - $19.50/hr

Full-time

Re-posted 14 days ago


Job description

The Associate, Sales & Services (Branches), provides an excellent customer service experience while identifying client financial needs in order to present alternatives. Finds integrated and alternative solutions while cross-selling bank products such as loans, accounts, investment, mortgage, commercial, among others. Assists clients with questions and requests targeted to financial services. Continuously focused on developing new business relationships, while retaining and expanding existing relationships with new and existing customers. Position works on-site based in San Juan PR Condado Branch.
MAJOR DUTIES & RESPONSIBILITIES:
  • Deliver proactive and dynamic customer service. Demonstrates a positive and helpful attitude toward customers (internal and external).
  • Receives bank visitors, provides information, and directs them to appropriate staff as necessary.
  • Responds to customer inquiries and requests regarding our products and services. Provide solutions on accounts disputes and other service activities. Take ownership of every customer issue to solve it and ensure customer satisfaction.
  • Listens to the customer's needs and matches those needs to the bank's products and services resulting in new products and/or referrals to strengthen the relationship.
  • Generates new accounts, loans and other products as defined and instructed to assist in meeting customers' needs and branch profitability goals.
  • Cross sells bank products and services.
  • Receives customers' transactions and process in system, complying with bank instructions, policies, and regulations.
  • Ensure compliance with the bank policy and regulations in every account or transaction performed.
  • Other duties may be assigned.

EDUCATION AND EXPERIENCE:
  • Bachelor's degree in Business Administration or related fields required.
  • Two (2) years of retail/sales experience required. Experience in financial services or related work highly desirable.
  • Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
  • Excellent consulting, sales, and interpersonal skills.
  • Fully bilingual - English and Spanish (verbal and written) required.
  • Candidates must be highly analytical, proactive problem solving, organized, detail oriented and able to multitask observing the defined quality standards.
  • Demonstrated assertiveness in oral and written communications with internal and external stakeholders.
  • Proficiency in MS Office (Word, Excel, Outlook) and other business applications required.
  • Availability and flexibility to adhere to branch schedule and operations.

WORK AUTHORIZATION & ELEGIBILITY:
  • Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
  • Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.

Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)
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