Account Service Associate Jobs in McCool Junction, NE

Why Liberty First Credit Union?

Join the company voted "The Best Company To Work For" in Lincoln and Omaha! We have 100+ associates and 7 locations in the Lincoln, Omaha and Seward areas.

Our associates and members are key to our success as a Credit Union. Our goal is to continually strive to make LFCU a great place to work by providing meaningful work, career development, and professional development opportunities. Our benefits and associate programs are some of the most competitive and low-cost to associates amongst Nebraska employers.

Job Title – Loan Officer

Location – Seward, Nebraska

Serve our members by providing and promoting prudent borrowing and saving activities and being sensitive to all of the members' financial needs by creating an awareness of all credit union services. Make lending decisions based on an analysis of applications. Offer assistance with restructuring investments and debt. Develop trusting relationships with members to build a strong referral business is key. Other duties include:

• Conduct interviews gathering background information for all product applications through multiple channels while maintaining member confidentiality.
• Provide financial counseling based on results of interviewing to approve or deny member deposit or consumer lending products within product guidelines.
• Operate with a sense of urgency and apply a solutions-based approach.
• Cross sell “all” credit union products/services to provide financial needs for new and current members.
• Take ownership of member services and provide appropriate solutions.
• Be a champion of opportunities and recognize moments where we can provide the highest level of service to our members.
• Develop a working knowledge of competitors’ products/services with a continued interest in improving and maintaining quality services and products for the credit union.
• Maintain knowledge of all state and federal regulations that are applicable to the transactions performed in the deposit/lending areas to stay in compliance.
• Maintain knowledge of rate and terms of all products and how to provide quotes to stay in compliance ensuring adherence to underwriting guidelines.

Job Requirements

• 1 year of sales or customer service required, sales experienced strongly preferred
• 1 year of banking or lending experience preferred
• Demonstrated experience in providing financial counseling and positive member relations preferred
• Must have well-developed interpersonal skills
• Good judgement and decision making, with the ability to solve problems within various financial matrices is required
• Must have a high level of sales and service drive and initiative to meet performance goals
• Must be reliable, flexible and adaptable

Work Hours

Full-time. Monday – Friday plus Saturday morning rotation.

Wage - Earn up to $60-75k+ per year!

• Base Hourly Wage -$21- $26 per hour

  ($43,680 - $54,080 per year) depending on experience

• Incentives – Paid Monthly, generally $500 - $1500+ per month

  ($6,000 - $18,000+ per year)

• Eligible for a discretionary gain-share plan payment annually

• Eligible for a base wage increase annually as part of a merit performance review

• Eligible for a base wage increase annually as part of a merit performance review

LFCU BENEFITS AND OTHER PROGRAMS

Insurance Benefits

• Medical – LFCU pays 85% of premium, associates pay only 15%
• Dental – Free to associates
• Vision - LFCU pays 50% of premium
• Life and ADD – LFCU pays 100% of premium
• Voluntary Life/ADD - additional associate paid available
• Short-term and Long-term Disability – LFCU pays 100% of premium
• AFLAC Supplemental –Cancer, Critical Care, Accident, Hospital - associate paid
• Flexible Spending Accounts (FSA) – Health Savings and Dependent Care

Retirement Plan - LFCU contributes 5% of associate earnings to Profit Sharing.

LFCU matches 100% up to 3% plus 50% for the next two % of associate’s 401(k) contributions - max of 4%.

Gain Share Plan - Reviewed and approved by the Board annually, this plan rewards employees when the credit union achieves above average performance.

Paid Leave

• Vacation– 2 weeks/year for new hires
• Sick – 2 weeks/year for new hires
• Personal Days – 2 days earned after one year
• Holiday Pay – 6 per year. Plus 5 reserved holidays designated as either all-staff meetings or paid days off.
• Funeral Leave

Additional Programs

• Anniversary Award
• Employee Assistance Program
• Quarterly all-staff professional development
• Tuition Reimbursement
• Fitness Club Reimbursement
• Free Monthly Breakfast on Friday
• LFCU Apparel – 2 free items annually
• Jeans Day options with charity donation