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Account Service Associate Jobs in Altamonte Springs, FL

Modigent

Service Account Representative

Apopka, FL · On-site

$90K - $115K/yr

Service Account Representative Position Overview As a Service Account Representative, you'll build ... High school diploma or GED required; associate or bachelor's degree in business, technical ...

Modigent

Service Account Representative

Apopka, FL · Hybrid

$90K - $115K/yr

Service Account Representative Position Overview As a Service Account Representative, you'll build ... High school diploma or GED required; associate or bachelor's degree in business, technical ...

SPS North America

Client Service Associate

Lake Mary, FL · On-site

$12.75 - $17.50/hr

Client Services Associate Location: Lake Mary, FL Employment Type: Full-time | Onsite We're hiring ... PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take ...

Gallagher

Client Service Associate

Lake Mary, FL

$12.75 - $17.50/hr

Overview At Gallagher, we're looking for a Client Service Associate to join our Commercial team. In ... Tax-advantaged accounts (HSA, FSA) * Educational expense reimbursement * Paid parental leave Other ...

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All JobsAccount Service Associate JobsAccount Service Associate Jobs in Altamonte Springs, FL

Account Service Associate information

See Altamonte Springs, FL salary details

$4

$20

$24

How much do account service associate jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for account service associate in Altamonte Springs, FL is $20.64, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $23.37 per hour, depending on experience, location, and employer.

What is the work of an account associate?

An account service associate is responsible for managing client accounts, addressing customer inquiries, resolving issues, and maintaining strong client relationships. They often use customer relationship management (CRM) tools and need good communication skills to ensure client satisfaction and retention.

What jobs pay 4000 a week without a degree?

An Account Service Associate typically does not earn $4,000 weekly without a degree, as this role usually offers moderate pay. However, some high-paying sales, real estate, or commission-based roles in industries like insurance or financial services can reach or exceed this level with experience and strong performance, often requiring sales skills and certifications rather than formal degrees.

Is a CSA job stressful?

A Customer Service Associate (CSA) role can be stressful due to handling customer inquiries, resolving issues, and meeting performance targets. The level of stress varies depending on the work environment, workload, and individual skills in communication and problem-solving.

What is an account service associate?

An account service associate is a professional who manages client accounts, provides support, and ensures customer satisfaction. They often handle inquiries, process transactions, and use customer relationship management (CRM) tools to maintain account information.
What cities near Altamonte Springs, FL are hiring for Account Service Associate jobs? Cities near Altamonte Springs, FL with the most Account Service Associate job openings:
Account Service Associate jobs near you

Account Associate - SBU New Business

Insurance Office of America

Longwood, FL • On-site, Remote

$24 - $27/hr

Full-time

Medical, Retirement

Re-posted 27 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

58th of 301 rated insurance

Job description

Job Description:
Title: Account Associate - SBU New Business
Work Mode: Fully remote for candidates in EST/CST time zone | Supporting: Longwood, FL office | Book Focus: Select Business Unit -New Business Team
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role: Assist the account team in completing day-to-day administrative tasks, recurring customer service tasks, and meeting performance requirements regarding production and quality. Ensure no liability associated with errors or omissions occurs. Responsibilities include resolving basic and routine administrative and customer service issues.
Key Responsibilities:
  • Team Support: Assist in directing day-to-day activities of Team Support/Receptionist and Account Assistant.

  • Office Support: Assist with general office tasks and administration.

  • Policy Processing: Handle endorsements, audits, cancellations, reinstatements, policy releases, check requests, invoices, finance agreements, summaries, loss runs, MVRs, ID cards, certificates, and binders.

  • Task Management: Identify and reconcile billing inaccuracies, review policy forms, prepare submissions, online rating, proposals, AOR letters, and support new/renewal business workflows.

  • Data Management: Maintain accurate and up-to-date data in agency systems.

  • Activity Monitoring: Ensure timely completion of tasks and activities.

  • Communication: Keep the account team informed of workload status and any issues.

  • Service Excellence: Provide proactive and responsive service.

  • Performance Monitoring: Ensure productivity and quality standards are met.

  • Promote Culture: Participate in team building and promote a positive work environment.

  • Continuous Improvement: Seek and adopt best practices.

  • Compliance: Stay updated on company policies and procedures.

  • Professional Development: Enhance technical skills and industry knowledge.

  • Relationship Building: Foster positive relationships with colleagues and leadership.

  • Champion IOA Values: Demonstrate integrity and leadership.

Ideal Candidate Qualifications:
  • 2+ years of industry experience, OR 5+ years of related experience in customer service

  • Thorough knowledge of insurance brokerage and client needs

  • Required active licensing

  • Strong analytical, problem-solving, and decision-making skills

  • Exceptional customer service, communications. multitasking, and organizational skills

  • Proficiency in MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)

What We Offer:
  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment

What to Expect (Application Process):
  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range
The expected pay range for this position is $24.00 to $27.00 per hour, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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