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Account Moderator Jobs in Texas (NOW HIRING)

Health Savings Account (HSA) and Flexible Spending Account (FSA) options * Voluntary benefits including supplemental life and critical illness coverage * Employee discounts for you and your immediate ...

Account Moderator information

What is an account moderator?

Account Moderators are individuals responsible for monitoring and managing user accounts on online platforms, forums, or social media. Their main duties include reviewing user-generated content, enforcing community guidelines, handling reports of inappropriate behavior, and taking action such as warning, suspending, or banning accounts when necessary. Account Moderators play a crucial role in maintaining a safe and respectful online environment by ensuring all users adhere to the platform's rules and policies.

What are some typical challenges account moderators face when managing online communities, and how can they address them?

Account Moderators often encounter challenges such as handling high volumes of user-generated content, navigating complex community guidelines, and resolving conflicts impartially. They must remain objective while enforcing rules consistently and responding to escalated situations with professionalism. Effective communication and collaboration with other moderators and support teams are crucial for sharing best practices and ensuring a positive user experience. Staying updated on platform policies and leveraging moderation tools can also help address these challenges efficiently.

What are the key skills and qualifications needed to thrive as an account moderator, and why are they important?

To thrive as an Account Moderator, you need strong attention to detail, a solid understanding of community guidelines, and often a background in communication or customer service. Familiarity with moderation tools, content management systems, and sometimes experience with ticketing or reporting platforms is typically required. Excellent judgment, conflict resolution, and clear communication skills help moderators handle sensitive situations and enforce policies effectively. These skills are crucial for maintaining a safe, respectful online environment and ensuring community standards are upheld.

What is the difference between Account Moderator vs Content Reviewer?

AspectAccount ModeratorContent Reviewer
Required CredentialsHigh school diploma or equivalent; sometimes certifications in online community managementHigh school diploma or equivalent; familiarity with content policies
Work EnvironmentOnline platforms, social media, forumsOnline content platforms, social media, websites
Employer & Industry UsageSocial media companies, online communities, forumsMedia companies, social platforms, e-commerce sites
Common Search & ComparisonAccount Moderator vs Content Reviewer

Both roles involve monitoring online content, but Account Moderators typically manage user interactions and enforce community rules, while Content Reviewers focus on evaluating and approving or rejecting specific content based on guidelines. The roles often overlap, but Account Moderators usually have broader responsibilities in community management.

What are popular job titles related to Account Moderator jobs in Texas?

For Account Moderator jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Account Moderator jobs in Texas look for?

The top searched job categories for Account Moderator jobs in Texas are:

What cities in Texas are hiring for Account Moderator jobs?

Cities in Texas with the most Account Moderator job openings:

Infographic showing various Account Moderator job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 9% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Solutions Leader with AI for State & Local & Education Sectors of North America (Plano)

NTT DATA North America

Plano, TX • On-site

$201K - $372K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Job description

Req ID: 375003

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Solutions Leader with AI for State & Local & Education Sectors of North America to join our team in Plano, Texas (US-TX), United States (US).

About The Role

We are seeking a seasoned technology leader with SLED (State & Local and Education) domain expertise to drive our AI Industry Solutions for the SLED segment. You will define the solution vision, shape major transformation opportunities, and partner with C‑suite leaders across the nation’s state and local governments and education systems. This is a high‑impact role responsible for driving growth, developing differentiated offerings, and guiding strategic programs to build AI‑native solutions across state and local government departments including health, human and social services, IT and law enforcement as well as education systems including K‑12 and higher education.

If you are a proven AI leader with deep life sciences expertise—and a passion for transformation through technology—this is an opportunity to shape the future of our business. Work with our Sales and solution teams in discussions about solutions that drive efficiencies and AI solutions for the SLED sector of business. This person will be a SME of the business with SLED and also have the broad knowledge of AI not just today but understand it from its evolution like MI, Big Data, etc.

What You’ll Do
  • Set the industry strategy for SLED AI solutions and define a multi‑year roadmap.
  • Develop and enhance AI solution offerings in areas including:
    • Case management
    • Eligibility and benefits administration
    • Cloud, cybersecurity, and infrastructure modernization
    • Payment integrity / fraud, waste and abuse
  • Drive growth by leading solution development, supporting sales teams, and winning complex, multi‑tower deals.
  • Engage Provider C‑suite leaders as a trusted advisor on major programs.
  • Lead solution development for bids, ensuring offerings are differentiated, scalable, and executable.
  • Collaborate across consulting, delivery, engineering, and product teams to bring integrated solutions to market.
  • Strengthen alliances with key partners (Epic, Oracle Health, Microsoft, AWS, ServiceNow, cybersecurity vendors, Google, Leading AI players).
  • Build and mentor a high‑performing team of AI leaders.
  • Develop sales collateral for all solutions and services catering to SLED clients.
What We’re Looking For
  • 15+ years of experience in designing and developing AI/ML solutions with at least 10 years of experience in state/local government and/or education.
  • Deep understanding of public sector challenges and operations, AI, digital transformation.
  • Demonstrated success shaping and winning large‑scale transformation or managed services deals ($10M+).
  • Strong executive presence with the ability to engage C‑suite leaders.
  • Experience leading cross‑functional global teams and driving innovation at scale.
  • Participate in key industry events, be a moderator and speaker, as needed.
Required Qualifications
  • 8+ years of experience working with technology solutions for SLED (State, Local, and Education).
  • Deep understanding of AI and the evolution it has taken.
  • Success shaping deals with managed services.
Salary & Benefits

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $201,015 - $372,250. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

  • Eligible for company benefits including medical, dental, and vision insurance, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401(k) program with company match, and additional voluntary or legally-required benefits.
EEO Statement

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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