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Account Moderator Jobs in Michigan (NOW HIRING)

... account management expertise to cross-functional business development and engineering program team ... a moderator). * Co-ordinates project meetings, design reviews and sign off reviews.

... account management expertise to cross-functional business development and engineering program team ... a moderator). * Co-ordinates project meetings, design reviews and sign off reviews.

Account Moderator information

What is an account moderator?

Account Moderators are individuals responsible for monitoring and managing user accounts on online platforms, forums, or social media. Their main duties include reviewing user-generated content, enforcing community guidelines, handling reports of inappropriate behavior, and taking action such as warning, suspending, or banning accounts when necessary. Account Moderators play a crucial role in maintaining a safe and respectful online environment by ensuring all users adhere to the platform's rules and policies.

What is the difference between Account Moderator vs Content Reviewer?

AspectAccount ModeratorContent Reviewer
Required CredentialsHigh school diploma or equivalent; sometimes certifications in online community managementHigh school diploma or equivalent; familiarity with content policies
Work EnvironmentOnline platforms, social media, forumsOnline content platforms, social media, websites
Employer & Industry UsageSocial media companies, online communities, forumsMedia companies, social platforms, e-commerce sites
Common Search & ComparisonAccount Moderator vs Content Reviewer

Both roles involve monitoring online content, but Account Moderators typically manage user interactions and enforce community rules, while Content Reviewers focus on evaluating and approving or rejecting specific content based on guidelines. The roles often overlap, but Account Moderators usually have broader responsibilities in community management.

What are the key skills and qualifications needed to thrive as an account moderator, and why are they important?

To thrive as an Account Moderator, you need strong attention to detail, a solid understanding of community guidelines, and often a background in communication or customer service. Familiarity with moderation tools, content management systems, and sometimes experience with ticketing or reporting platforms is typically required. Excellent judgment, conflict resolution, and clear communication skills help moderators handle sensitive situations and enforce policies effectively. These skills are crucial for maintaining a safe, respectful online environment and ensuring community standards are upheld.

What are some typical challenges account moderators face when managing online communities, and how can they address them?

Account Moderators often encounter challenges such as handling high volumes of user-generated content, navigating complex community guidelines, and resolving conflicts impartially. They must remain objective while enforcing rules consistently and responding to escalated situations with professionalism. Effective communication and collaboration with other moderators and support teams are crucial for sharing best practices and ensuring a positive user experience. Staying updated on platform policies and leveraging moderation tools can also help address these challenges efficiently.
What are popular job titles related to Account Moderator jobs in Michigan? For Account Moderator jobs in Michigan, the most frequently searched job titles are:
What cities in Michigan are hiring for Account Moderator jobs? Cities in Michigan with the most Account Moderator job openings:
Infographic showing various Account Moderator job openings in Michigan as of August 2026, with employment types broken down into 84% Full Time, 10% Part Time, 1% Temporary, and 5% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution.

Student Services Coordinator

University of Detroit Mercy

Detroit, MI • On-site

Other

Re-posted 28 days ago


University Of Detroit Mercy rating

6.3

Company rating: 6.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

531st of 617 rated colleges and universities


Job description

FT Administrator

The Student Services Coordinator's primary role is supporting the well-being and success of students, which includes academic advising, resolving student issues, and the timely processing of advising-related documents within the College of Business Administration. The role also supports the College leadership, including the Dean, Assistant Dean, Graduate Programs Director and Undergraduate Programs Director, Executives- in- Residence, and faculty. Recruitment is also a major function, including attending education fairs.

The Student Services Coordinator also serves as a liaison to other academic and administrative units, including Admissions, the Registrar's office, Student Accounts, the International Services Office, and the Dean of Students office, the Student Success Center, the Center for Career & Professional Development, Financial Aid, and other academic departments.

The Student Services Coordinator must be a good listener, have empathy, show compassion, and be respectful of all students, faculty and staff.

Essential Duties and Responsibilities

I. Academic Advising throughout the year 65% Daily

a. Advise graduate, undergraduate, international students and high school dual enrollment students regarding course selections each term.

b. Interpret and explain academic policies and procedures.

c. Follow-up on unregistered students.

d. Enter advising notes in banner.

e. Process advising forms such as adds/drops, change of program forms, and Michigan Undergraduate Guest Applications.

f. Advise potential students regarding entrance requirements, the admission process and transfer credits.

g. Evaluate, review and complete graduation certifications for graduate students.

h. Resolve student academic issues.

i. Track and monitor student academic progress, to include students on academic warning, academic probation and those facing academic dismissal.

j. Coordinate with Admissions to meet with prospective students and/or their families.

k. Process course overrides in Banner

l. Generate reports utilizing Argos

m. Attend student related functions

n. Provide updates to students from the College, regarding scholarship opportunities, internships, field trips, upcoming events, and other opportunities.

II. Manage the Graduate Assistant process 10% each academic term

III. Manage the CBA High School Dual Enrollment Process 10% each academic term

IV. Attend student recruitment and education conferences 5% regularly

V. Serve as staff moderator for Collegiate DECA student organization 5% monthly

VI. Other duties as assigned 5% weekly

Minimum Qualifications

Six months to two years A college degree and a professional certificate or graduate degree

Preferred Qualifications

  • Previous experience as an academic advisor in higher education
  • Experience using Banner IX, Argos and Microsoft Suite
  • Knowledge of academic policies and procedures
  • Knowledge of campus college departments
  • Knowledge of Microsoft Teams, Google Meet, and Zoom

Strong interpersonal skills, patience, a positive attitude and a genuine concern about students and their overall wellbeing, the ability to multitask, be well organized, be very proactive and be detail oriented. The Student Services Coordinator's schedule should be flexible to serve students days, and evenings, as well as some weekends. The Student Services Coordinator must be willing to support and promote the mission of the College and University.

Physical Requirements

Job may require lifting light weight objects (1 to 10 pounds) with no repetitive bending or stooping. Occasionally lift average weight objects (1 to 10 pounds).

Work Environment

Regular exposure to favorable conditions such as those found in a normal office.

Salary/Pay Information

Commensurate with Experience

Anticipated Work Schedule

Monday- Friday 8:30- 5:00 p.m.


What University Of Detroit Mercy employees say

Pay

Hours and flexibility

Workplace

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