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Access A Ride Dispatcher Jobs in Maryland (NOW HIRING)

Procare Ambulance

Dispatcher

Rosedale, MD · On-site

We are making a difference here at Procare! Procare Ambulance is seeking safe, professional ... Access Insurance Verification system remotely to verify insurance eligibility. * Call patient ...

United Rentals - French

Dispatcher

Glen Burnie, MD · On-site

$25.95 - $37.35/hr

As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for the branch ... Only) Early Wage Access through Payactiv (US Hourly Only) Paid Sick Leave An inclusive and ...

United Rentals - French

Dispatcher

Glen Burnie, MD · On-site

$25.95 - $37.35/hr

As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for the branch ... Only) Early Wage Access through Payactiv (US Hourly Only) Paid Sick Leave An inclusive and ...

United Rentals

Dispatcher

Glen Burnie, MD · On-site

$25.95 - $37.35/hr

As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for the branch ... Early Wage Access through Payactiv (US Hourly Only) * Paid Sick Leave * An inclusive and welcoming ...

United Rentals

Dispatcher

Glen Burnie, MD · On-site

$25.95 - $37.35/hr

As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for the branch ... Only) Early Wage Access through Payactiv (US Hourly Only) Paid Sick Leave An inclusive and ...

RidenRoll

Taxi Fleet Partners

Baltimore, MD · On-site

We are expanding our network and seeking reputable taxi companies across the US to partner with us and join our ride-hailing revolution. Why Partner with Us? * Expand Your Reach: Access a broader ...

RidenRoll

Taxi Fleet Partners

Baltimore, MD · On-site

We are expanding our network and seeking reputable taxi companies across the US to partner with us and join our ride-hailing revolution. Why Partner with Us? * Expand Your Reach: Access a broader ...

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All JobsAccess A Ride Dispatcher JobsAccess A Ride Dispatcher Jobs in Maryland

Access A Ride Dispatcher information

See Maryland salary details

$10

$21

$32

How much do access a ride dispatcher jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for access a ride dispatcher in Maryland is $21.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.08 per hour, depending on experience, location, and employer.

What does an Access A Ride dispatcher do?

An Access-A-Ride Dispatcher is responsible for coordinating and scheduling transportation services for individuals with disabilities or mobility challenges. They communicate with riders, drivers, and service providers to ensure timely pickups and drop-offs. Dispatchers monitor vehicle locations, handle trip changes or cancellations, and address any issues that arise during transit. Their role is crucial in providing safe, reliable, and accessible transportation for those who depend on the service.

What are some typical challenges Access A Ride dispatchers face on the job, and how are they addressed?

Access A Ride Dispatchers often encounter challenges such as managing last-minute schedule changes, balancing rider needs with vehicle availability, and coordinating efficient routes under time constraints. Effective communication with drivers and riders, as well as the ability to quickly adapt to unforeseen circumstances, are key skills for overcoming these challenges. Most teams rely on specialized dispatch software and close collaboration with colleagues to ensure smooth operations and maintain a high level of customer service.

What are the key skills and qualifications needed to thrive as an Access A Ride dispatcher, and why are they important?

To thrive as an Access A Ride Dispatcher, you need strong organizational skills, attention to detail, knowledge of transportation logistics, and typically a high school diploma or equivalent. Familiarity with dispatch software, GPS systems, and scheduling tools is essential for managing ride assignments efficiently. Excellent communication, problem-solving, and customer service skills help you handle passenger needs and coordinate with drivers effectively. These skills ensure timely, safe, and reliable transportation for individuals with mobility challenges, which is critical for service quality and customer satisfaction.

What is the difference between Access A Ride Dispatcher vs Paratransit Coordinator?

AspectAccess A Ride DispatcherParatransit Coordinator
CredentialsDriver's license, dispatching experienceRelevant certifications, transportation knowledge
Work EnvironmentDispatch center, on the phone, coordinating ridesOffice-based, planning and overseeing services
Employer & IndustryTransit agencies, transportation servicesPublic transit agencies, mobility services

Access A Ride Dispatchers primarily handle ride coordination within transit agencies, focusing on dispatching and customer communication. Paratransit Coordinators oversee service planning, compliance, and program management. While both roles support accessible transportation, dispatchers focus on daily ride operations, whereas coordinators handle broader program oversight.

Is it hard to get hired as an Access A Ride Dispatcher?

Getting hired as an Access A Ride Dispatcher typically requires good communication skills, knowledge of local transportation systems, and sometimes prior experience in dispatching or customer service. The hiring process may involve background checks and training, but it generally depends on the employer's needs and the applicant's qualifications.

What are popular job titles related to Access A Ride Dispatcher jobs in Maryland?

For Access A Ride Dispatcher jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Access A Ride Dispatcher jobs in Maryland look for?

The top searched job categories for Access A Ride Dispatcher jobs in Maryland are:

Access A Ride Dispatcher jobs near you
Infographic showing various Access A Ride Dispatcher job openings in Maryland as of August 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,473 per year, or $21.4 per hour.

Dispatcher

Procare Ambulance

Rosedale, MD • On-site

Full-time

PTO

Re-posted 9 days ago

Job description

Job Type
Full-time
Description
Join an innovative and thoughtful company who has been providing EMS services since 2005! We have office in Landover, Linthicum, and Baltimore. Procare is the first and only private EMS company in the State of Maryland to be approved by MIEMSS to provide mobile integrated healthcare home responses since April 2020, giving our clinicians an opportunity to care for our patients in the comfort of their own homes and helping to reduce unnecessary hospital admissions and readmissions! We are making a difference here at Procare! Procare Ambulance is seeking safe, professional, skilled, kind and caring EMTs and EMRs to service alongside a cohesive family of everyday heroes. Through our Work/Life Balance program we provide our employees with flexible scheduling, paid time off, an Employee Assistance Program (EAP), an anonymous compliance hotline, seated massage, meditation training, and a supportive working environment with a responsive management team. Procare is always updating our fleet and equipment, to provide our employees with the tools they need to succeed! Please apply and experience the Procare difference for yourself.
Job Purpose:
Procare's Dispatcher will work out of the Communications Center with support from the communication specialists assigning patient transports to our clinical teams. Dispatchers will effectively manage CAD system to ensure our patients are transported in a safe and prudent manner with the appropriate level of care.
Qualification Requirements:
  • Ability to effectively manage the CAD system to coordinate operations of our clinical teams.
  • Ability to interpret documents such as medical necessity forms and other medical documents, Medicare guidelines, rules and regulations, and an understanding of the various types of insurance.
  • Ability to write reports and other correspondence effectively
  • Ability to communicate effectively and professionally to customers, patients or employees.
  • Ability to perform basic math skills to include addition, subtraction, multiplication, and division
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Must maintain strict confidentiality regarding all information pertaining to company policies, pricing, contract terms, patient data, forms, manuals, charts, or any other sensitive or confidential information obtained while employed at Procare.
  • Ability to stand, walk, sit and stoop, kneel, or crouch.
  • Ability to occasionally lift and/or move up to 20 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.

Requirements
Essential Duties and Responsibilities of Dispatcher:
  • Answering Telephone calls and directing callers as appropriate
  • Using dispatch software to assign calls to clinical teams as required
  • Enter prescheduled calls
  • Communicate effectively any issues or concerns to Com Center Specialist
  • Ensure that all information is entered into the dispatch system
  • Employee may be required to collect paperwork or payments or run credit card payments
  • Make copies/scanning as requested
  • Correspond with crews with regard to level of care, call scheduling, call completion and any other issues that arise as directed by Com Center Specialist
  • Provide information to team as requested
  • Ensure high quality of customer service and professionalism with all clients and other callers
  • Take messages as they come in and give to appropriate person
  • Use Scheduling software
  • Attend meetings as requested by management
  • Work as a team player at all times working to always find a mutually beneficial resolutions to any issue
  • Assist other office staff members as required or requested Must maintain strict confidentiality regarding all information pertaining to company policies, pricing, contract terms, patient data, forms, manuals, charts, or any other sensitive or confidential information obtained while employed at Procare. Due to the extremely sensitive nature of this position, this duty of strict confidentiality extends beyond the term of employment.
  • Predetermine Medical Necessity for ambulance transports, if appropriate.
  • Establish with patient that Procare is a separate entity and will invoice separately. While the ambulance service is part of the patient experience, it is not part of the hospital stay.
  • Confirm the insurance information and/or obtain accurate insurance information from the patient. Confirm that the patient is uninsured, if applicable. Access Insurance Verification system remotely to verify insurance eligibility.
  • Call patient's insurance company to ascertain coverage for transport and any copay or other payment assigned to patient by insurance company. Collect payments up front via credit card.
  • Establish patient financial responsibility, if any, and gain acknowledgement of the same from the patient.
  • Obtain payment up front for all wheelchair van patients and uninsured patients who do not qualify for charity (including copay, if appropriate).
  • Set up transports with the Baltimore County MA vendor, as appropriate.
  • Understand different MA and Medicare insurance products, their application and ensure coverage by utilizing proper vendor.
  • Call to let nursing staff know when we are 20 minutes prior to arrival so that facility knows we are on the way and patient is ready.
  • Compliance with HIPAA

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