Aca Insurance Agent Jobs in Raleigh, NC (NOW HIRING)

Osborne is an ACA and Medicare-focused insurance agency powered by Gyde, an AI-native platform transforming how brokers serve clients. Through Gyde's technology, our advisors are equipped with intelligent tools that eliminate manual work and let them focus on what matters most — building real relationships with clients who depend on us.

We're growing, and we're building the team to do it right. Joining Osborne means stepping into a stable, well-established book of business on day one, backed by modern technology and a team that's invested in your success. Osborne has a 20+ year plus reputation of high quality client service.

This is a relationship role as much as a sales role. As a Licensed Insurance Agent, you'll be the day-to-day point of contact for an active, established ACA/Medicare book of business — answering questions, working inbound leads, handling renewals, and making sure every client feels taken care of. You're not starting from scratch; you're stepping into something already built and making it better.

• Work with Michael Osborne to manage and grow an existing Medicare and ACA book of business, with a focus on expanding revenue
• Handle inbound lead follow-up and convert warm leads routed to you into enrolled clients
• Conduct Medicare/ACA consultations by phone and/or in person; explain plan options clearly and without pressure
• Support clients through Annual Enrollment Period (AEP) and Open Enrollment Period (OEP), plan changes, and benefit questions
• Complete Scope of Appointment (SOA) before every Medicare enrollment appointment without exception
• Document every client interaction in Company tracking systems same-day
• Coordinate with the agency owner on lead distribution, renewal cycles, and client escalations
• Maintain all required credentials on an annual basis - including AHIP and carrier certifications

• Active life & health license in North Carolina
• Experience in Medicare and ACA sales or client services — you know the products and you know how to talk to seniors
• A sales and service mindset - you're driven to find the right plan for each client and get satisfaction from solving a client's problem
• Competitive and goal-oriented — you track your numbers and push to hit them
• Strong phone presence; most client interactions are phone-based
• Comfortable working independently with a clear process to follow
• Enjoys a hybrid work environment and is ready to learn in-person from an experienced agency principal

• Base hourly rate (est. 40 hours per week)
• Commission split arrangement — you earn a percentage of the commissions on business you write and service under the agency's NPN
• Earning potential scales with the volume and quality of the book you manage
• AEP and OEP will be your busiest seasons managing existing clients and servicing new ones; but these are stellar opportunities for you to grow a book of clients

• LOA: Building your track record, learning the book, and demonstrating consistent service and compliance standards
• Writing Agent: Transition to your own NPN and full CMS commission rates as you demonstrate production capability
• Technology enablement expert: you'll be using tools that are reserved for the best and brightest agents in the industry. Gyde's tools unlock agent productivity in ways the industry has never seen before.

You're not cold-calling from zero. You're walking into an existing client base that needs someone who genuinely cares. We back you with GydeOS — AI-enabled tools that traditional ACA and Medicare shops don't have — so you can spend your time on clients, not on paperwork. As we grow, so does your opportunity.