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Ac Marriott Jobs in Ohio (NOW HIRING)

Shaner Hotels

Front Desk Agent | Dayton AC Hotel

Dayton, OH · On-site

$13.75 - $17.50/hr

As an AC Hotel by Marriott, our property delivers a refined European-inspired experience with thoughtfully designed spaces, modern amenities, and a focus on creating meaningful guest connections. If ...

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Ac Marriott information

What is the difference between Ac Marriott vs Front Desk Agent?

AspectAc MarriottFront Desk Agent
Required CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma or equivalent; customer service experience
Work EnvironmentLuxury hotel settings, corporate environmentsHotel lobby, front desk, guest service areas
Employer & Industry UsageMarriott hotels, hospitality industryHotels, resorts, hospitality industry
Common Search & ComparisonAc Marriott vs Front Desk Agent

The Ac Marriott and Front Desk Agent roles both operate within the hospitality industry, often in hotel settings. While Ac Marriott refers to a specific brand within Marriott, a Front Desk Agent is a common position responsible for guest check-ins, reservations, and customer service. Both roles require similar credentials and work in comparable environments, but Ac Marriott positions may involve brand-specific standards and additional responsibilities related to luxury service.

What are the key skills and qualifications needed to thrive as an AC Marriott hotel associate?

To thrive as an AC Marriott Hotel Associate, you need excellent customer service skills, attention to detail, and hospitality experience, often supported by a high school diploma or equivalent. Familiarity with hotel management software such as Opera PMS and point-of-sale systems is typically required. Outstanding interpersonal skills, problem-solving ability, and a positive attitude help you stand out in guest interactions and teamwork. These skills and qualities are essential for delivering memorable guest experiences and ensuring smooth hotel operations.

What is an AC Marriott?

AC Marriott is a hotel brand that is part of Marriott International, known for its modern, European-inspired design and amenities. AC Marriott hotels typically cater to business and leisure travelers, offering stylish guest rooms, free Wi-Fi, fitness centers, and signature AC Lounge and AC Kitchen dining experiences. The brand emphasizes simple elegance, functional spaces, and a curated atmosphere that appeals to travelers seeking both comfort and sophistication. AC Marriott properties are found in urban locations around the world, providing convenient access to business districts, attractions, and transportation. Guests often appreciate the brand's blend of contemporary design and thoughtful service.

What are the most common challenges faced by front desk staff at AC Marriott hotels, and how can they be managed effectively?

Front desk staff at AC Marriott hotels often encounter challenges such as managing high guest volumes during peak times, addressing diverse guest needs promptly, and coordinating with multiple departments to ensure a seamless guest experience. Effective communication, strong multitasking abilities, and a customer-focused attitude are essential for success in this role. Utilizing the hotel's property management system, staying organized, and proactively seeking solutions to guest concerns can help staff navigate these challenges and deliver exceptional service.
What are popular job titles related to Ac Marriott jobs in Ohio? For Ac Marriott jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Ac Marriott jobs in Ohio look for? The top searched job categories for Ac Marriott jobs in Ohio are:
What cities in Ohio are hiring for Ac Marriott jobs? Cities in Ohio with the most Ac Marriott job openings:
Ac Marriott jobs near you
Infographic showing various Ac Marriott job openings in Ohio as of August 2026, with employment types broken down into 88% Full Time, 8% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Hotel Director of Sales | AC Hotel Cleveland Brecksville

Shaner Hotels

Brecksville, OH • On-site

Other

Posted 8 days ago

Shaner Hotel Group rating

6.9

Company rating: 6.9 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Shaner Hotels is excited to announce an incredible opportunity to join the opening team at the brand-new AC Hotel by Marriott Cleveland Brecksville! Currently under construction and scheduled to open in Spring 2027, this beautiful 136-room hotel will be the newest addition to Shaner Hotels' growing, award-winning portfolio.

Located within Valor Acres, a premier 185-acre mixed-use development, the AC Hotel Cleveland Brecksville will be surrounded by a vibrant, walkable community featuring restaurants, shopping, entertainment, office space, and other exciting amenities. Designed with the signature European-inspired style of the AC Hotels by Marriott brand, the property will offer contemporary accommodations, thoughtfully curated spaces, and an elevated guest experience.

Joining the opening team means more than starting a new job-it means helping shape the culture, service standards, and guest experience of a brand-new hotel from day one. Whether you're launching your hospitality career or taking the next step in your professional journey, this is a unique opportunity to make a lasting impact while growing with one of the hospitality industry's leading management companies.

At Shaner Hotels, we are committed to investing in our associates through competitive compensation, outstanding benefits, career development opportunities, and advancement across our expanding portfolio.

Be part of something extraordinary. Join the opening team at AC Hotel by Marriott Cleveland Brecksville and help create one of Northeast Ohio's newest premier hospitality destinations.


Shaner Hotel Group

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.



Opening Director of Sales - New Hotel Launch
Shaner Hotels is seeking a dynamic Director of Sales to assist in leading the launch of a brand new 136-room AC Marriott Hotel, opening Spring 2027, within a vibrant mixed-use development.

* Potential Start Date in early Quarter 4 of 2026.

The Director of Sales leads the hotel's sales efforts by developing new business, managing key accounts, and driving revenue and occupancy growth. This role oversees the Sales Department, builds client relationships, and partners with hotel leadership to achieve business goals.

Key Responsibilities:

* Develop and execute sales strategies to increase revenue and occupancy.
* Generate new business and maintain corporate, group, and leisure accounts.
* Identify new market opportunities and promote the hotel through networking and community events.
* Manage the Sales Department budget and ensure compliance with company and brand standards.
* Lead and develop the Sales team while collaborating with hotel leadership.
* Maintain knowledge of local market trends and competitor activity.
* Work a flexible schedule, including weekends and holidays, as needed.
* Perform other duties as assigned.

Qualifications:

* 5+ years of sales experience, preferably in hospitality; new hotel opening experience, a plus.
* High school diploma or equivalent required; college degree preferred.
* Knowledge of hotel operations, sales, marketing, and budgeting.
* Strong communication, leadership, and customer relationship skills.
* Familiarity with the local market; bilingual English/Spanish is a plus.
* Must possess a valid driver's license and maintain an acceptable driving record.

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