The ABA Scheduler will assist with daily ABA scheduling and customer service calls. Maintain and organize client and staff schedules. Schedule ABA appointments, resolve conflicts, makeup sessions and handle cancellations. Answer phones, direct messages, audit supervision etc. Responsible for maintaining an excellent client and provider experience.
Duties/Qualifications:
ยท Maintaining positive attitude through customer service situations
ยท Schedules and maintains appointments.
ยท Communicates between Client, Staff and Management
ยท Obtains client information and inputs it into system
ยท Demonstrate excellent time management skills
Position Requirements:
ยท Must have ABA Therapy Scheduling Experience
ยท Central Reach Experienced Preferred
ยท Fast Paced Scheduling experience
ยท High School Diploma; Bachelor's Degree Preferred
ยท Computer skills; Microsoft Teams, Outlook, Excel etc.
ยท Office Setting, sitting for long periods of time and viewing computer screens