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Aaa Road Service Jobs in Delaware (NOW HIRING)

AAA Mid Atlantic

Retail Sales Associate

Christiana, DE

$17.18 - $21.97/hr

... AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales ... Location Address: 1201 Churchman's Road, Newark, DE 19713 What our Retail Sales Associates do:

AAA Mid Atlantic

Experienced Travel Agent

Christiana, DE · On-site

$17.18 - $22/hr

Store Locations: * 1 River Place, Wilmington, DE 19801 * 1201 Churchman's Road, Newark, DE 19713 ... work and service client requests. * Ability to complete all AAA Travel Agent training via AAA ...

AAA Mid Atlantic

Experienced Travel Agent

Wilmington, DE · On-site

$17.18 - $22/hr

Store Locations: * 1 River Place, Wilmington, DE 19801 * 1201 Churchman's Road, Newark, DE 19713 ... work and service client requests. * Ability to complete all AAA Travel Agent training via AAA ...

AAA Mid Atlantic

Automotive Repair Technicians

Dover, DE

$22.29 - $31.30/hr

... the road with confidence and peace of mind. With access to cutting-edge technology and ongoing ... Join AAA and be part of a team that values excellence, teamwork, and a shared commitment to ...

All JobsAaa Road Service JobsAaa Road Service Jobs in Delaware

Aaa Road Service information

See Delaware salary details

$11

$19

$25

How much do aaa road service jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for aaa road service in Delaware is $19.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

What does an AAA Road Service technician do?

AAA Road Service technicians are professionals who provide emergency roadside assistance to AAA members. Their services typically include jump-starting dead batteries, changing flat tires, delivering fuel, unlocking vehicles, and towing disabled cars to repair facilities. They are trained to quickly assess and resolve common vehicular issues on the spot, helping drivers get back on the road safely. AAA Road Service operates 24/7, ensuring help is available whenever and wherever you need it.

What skills and qualifications are needed to thrive as an AAA Road Service technician?

To thrive as an AAA Road Service Technician, you need mechanical aptitude, a valid driver's license, and knowledge of automotive repair and roadside assistance protocols. Familiarity with diagnostic tools, GPS navigation systems, and mobile dispatch applications is typically required. Strong customer service skills, problem-solving abilities, and the capacity to remain calm under pressure help technicians deliver excellent support on the road. These skills ensure timely, safe, and effective assistance to stranded motorists, upholding AAA's reputation for reliability and service.

What challenges do AAA Road Service technicians face, and how are they supported on the job?

AAA Road Service technicians often encounter unpredictable weather, tight schedules, and a variety of vehicle issues in the field. These challenges require adaptability, strong problem-solving skills, and excellent customer service. To support technicians, AAA provides comprehensive training, 24/7 dispatch support, and access to the latest diagnostic tools. Team members often work independently but also collaborate closely with dispatchers and other technicians to ensure efficient, safe, and reliable service for members.

What is the difference between Aaa Road Service vs Towing Technician?

AspectAaa Road ServiceTowing Technician
Required CredentialsDriver's license, basic automotive knowledgeDriver's license, automotive repair certification often preferred
Work EnvironmentOn-road, roadside assistance callsGarage or roadside, vehicle recovery
Employer & Industry UsageAuto clubs, roadside assistance companiesAuto repair shops, towing companies
Common Search & ComparisonYesYes

While both Aaa Road Service and Towing Technicians provide roadside assistance, Aaa Road Service primarily focuses on offering emergency help like jump-starts, tire changes, and lockouts for AAA members. Towing Technicians often handle vehicle recovery, transport, and repair assistance, sometimes requiring additional automotive repair skills. Both roles involve roadside work and require a valid driver's license, but Towing Technicians may need specialized certifications. Understanding these differences helps in choosing the right service or career path.

What are popular job titles related to Aaa Road Service jobs in Delaware?

For Aaa Road Service jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Aaa Road Service jobs in Delaware look for?

The top searched job categories for Aaa Road Service jobs in Delaware are:

What cities in Delaware are hiring for Aaa Road Service jobs?

Cities in Delaware with the most Aaa Road Service job openings:

Aaa Road Service jobs near you
Infographic showing various Aaa Road Service job openings in Delaware as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,434 per year, or $19.4 per hour.

Remote Emergency Roadside Telephone Responder

AAA Club Alliance, Inc.

Wilmington, DE • On-site, Remote

$10.05 - $19.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

AAA Club Alliance rating

7.1

Company rating: 7.1 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

252nd of 314 rated insurance

Job description

AAA is hiring for Full-Time Emergency Roadside Telephone Responders for our Virtual Call Center for Schedules beginning at 1pm, 2pm and 3pm EST.
**This is a work from home customer service position**
**Candidates MUST live within one of the following states to be considered**•
• Connecticut • Delaware • Indiana • Kansas • Kentucky • Maryland • New Jersey • Ohio • Oklahoma • Pennsylvania • South Dakota • Virginia • Washington, DC • West Virginia
Benefits:
  • Competitive Hourly Rate: The starting base compensation for this position is $10.05 to $19.25 hourly. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.
  • Paid Three Week Virtual Training
  • All required computer equipment will be provided to you by AAA Club Alliance
  • 8% Shift Differential when working regular scheduled shift after 2:00pm EST
  • Health Insurance (Medical, Vision, Prescription Drug and Dental)
  • Flexible Spending Accounts
  • Wellness and Health Advocate Programs
  • 401(k) with Employer Match
  • Free AAA Membership and more

Requirements:
  • A quiet, private work space free from distraction or interruption
  • Previous Salesforce experience preferred but not required
  • Stable, high-speed, hard-wired internet connection via Ethernet cable required throughout employment. Wireless, DSL, Hot Spots, Satellite or shared/public internet connection is not authorized and is prohibited
  • Successful completion of three week virtual training class
  • Ability to work weekends, overtime and/or holidays is required and can be needed specifically during times of inclement weather
  • This position does not allow the flexibility to provide care to others in the household

Qualifications & Experience:
  • High School Diploma or equivalent
  • One year customer service experience, call center/inbound call taking experience preferred
  • Effective written and oral communication skills
  • Ability to multi-task, seek resolution and remain professional during times of high call volume in a fast paced work environment
  • Proficient computer use, typing skills and attention to detail
  • Familiarity with maps and map reading are preferred

Daily Responsibilities:
  • Answer high volume incoming calls (averaging 40-60 calls per day) from AAA Members in need of Roadside Assistance, providing extraordinary customer service using sound judgement, expressing empathy as needed and providing accurate responses using internal knowledgebase programs and reference materials
  • Accurately input Member location, vehicle make/model and description of the needs of the Member including any special considerations
  • Use of online mapping tools to determine Member breakdown location and establishing the tow to destination
  • Actively listen and probe for additional information in order to identify situations that may require special handling (e.g. safety concerns, extreme hardship to Member, etc.) and make sound decisions concerning prioritization of service
  • Provide clear and accurate information on pending service, potential cost of service, estimated time of arrival and provide any instructions to the Member as needed
  • Ensure awareness of any AAA programs, products or discounts that may enhance the Members experience based on the specific circumstances of the call

Paid virtual training class will begin on 10-12-2026 and will last for three weeks. You are required to be on camera for the entirety of your training, any subsequent training sessions and/or meetings throughout your employment with AAA.
Hours of training are: Monday through Friday from 9:00am to 4:30pm EST. Attendance and successful completion of training is required. Both Full Time and Part Time schedules will be offered to you for selection prior to successful completion of training and are as follows:
**All Times Are In Eastern Standard Time**
Full Time: 1:00pm to 9:00pm, 2:00pm to 10:00pm or 3:00pm to 11:00pm
Part Time: 1:00pm to 7:00pm, 2:00pm to 8:00pm or 3:00pm to 9:00pm
Full and Part Time employees are required to work one weekend day per week.
#LI-Remote
#Remote #WorkFromHome
#US #aaacluballiancejobs
#Hiring #CallCenter
Full time Associates are offered a comprehensive benefits package that includes:
  • Medical, Dental, and Vision plan options
  • Up to 2 weeks Paid parental leave
  • 401k plan with company match up to 7%
  • 2+ weeks of PTO within your first year
  • Paid company holidays
  • Company provided volunteer opportunities + 1 volunteer day per year
  • Free AAA Membership
  • Continual learning reimbursement up to $5,250 per year
  • And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Customer Service

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