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Aaa Claim Customer Service Representative Jobs (NOW HIRING)

AAA

Customer Service Representative - Insurance

$23 - $25/hr

Customer Service Representative - Insurance AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team. If you ...

AAA

Insurance Customer Service Representative

$20.51 - $24.13/hr

Insurance Customer Service Representative Join W Insurance's Award-Winning Insurance Call Center ... We are proud to be an affiliate of the Auto Club of Southern California (AAA), W Insurance Company ...

MissionHires

RI · On-site

$23.75 - $27.40/hr

Why This Role Matters AAA Northeast is seeking an entry-level Property and Casualty Insurance Agent ... Customer-facing experience in retail, restaurants, hospitality, call centers, or a similar service ...

New

CVS Health

Customer Service Representative

Franklin, TN · On-site

$15.75 - $21.50/hr

Position Summary We are seeking a Customer Service Representative to support our Final Expense and ... Provide claim status updates, explain policy benefits, and identify required documentation ...

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As of Sep 10, 2026, the average hourly pay for aaa claim customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

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Customer Service Representative for AAA Lititz

Lititz, PA • On-site

AAA Central Penn
Personal Services • 201 - 500 employees
Learn more about AAA Central Pennexternal

$14.75 - $20.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Member Specialist – Join the Fun at AAA Central Penn!

Starting at $17.65!

At AAA Central Penn, everything we do comes down to one mission: making life better for our members—and for the people who work here. We believe in high-quality care, genuine connection, and creating a workplace where people enjoy what they do.

We work hard. We help people. We support our community. And we also believe that work should include moments of fun, celebration, teamwork, and belonging.

If you want a role where every day brings new conversations, new challenges, and new opportunities to brighten someone's day, this may be your next great step.

Team Member Focused Benefits
  • Generous, front-loaded PTO — take time off before you've accrued it.
  • 1 personal day.
  • 8 paid holidays, including Christmas Eve and New Year's Eve.
  • Medical, Dental, and Vision benefits.
  • Health Savings Account (with AAA contribution) and Flexible Spending Accounts.
  • 401(k) with up to 6% company match, fully vested at your first contribution.
  • Company-paid Life Insurance and Long-Term Disability.
  • Earn up to 3 extra PTO days for volunteering and participating in AAA Cares.
  • Tuition Reimbursement.
  • Free AAA Premier Membership.
  • Discounts on travel, branch services, car batteries, and more.
What You'll Be Doing

As a Member Specialist, you'll be the welcoming face in our Lititz branch. Daily responsibilities include:

  • Supporting membership sales, renewals, and account maintenance.
  • Processing maps, EZPass, TripTiks, merchandise sales, and similar services.
  • Guiding members toward our travel and insurance agents.
  • Becoming a Notary Public (we'll help you with the required steps).
  • Performing PennDOT title and license transactions.
  • Taking passport photos and handling International Driver's Permits.
  • Referring members to additional AAA services and products.
  • Maintaining our high service standards.
  • Greeting and assisting members with professionalism and warmth.

No two days are the same, and there's always something new to learn.

What You Bring
  • High school diploma or equivalent.
  • Customer service or sales experience preferred.
  • Already a Notary Public in PA or willing to obtain within 12 months.
  • Ability to pass and maintain PA State Police background clearance for PennDOT work.
  • Strong communication skills across in-person, phone, chat, and email channels.
  • Active listening skills and the ability to make sound decisions.
  • Flexibility to adapt to changing situations.
  • Comfort using various computer systems.
About AAA Central Penn

For more than a century, AAA has been known for reliability and exceptional service. With over 60 million members nationwide, we continue to support travelers and communities with roadside assistance, travel services, financial products, and insurance. Join us and become part of a trusted legacy.

Work Culture

We value community, inclusivity, and authenticity. Our culture is built on connection and belonging, and you'll find opportunities throughout the year to engage, celebrate, and make a difference.

Employee Engagement
  • Birthday and anniversary recognition
  • Quarterly and annual awards
  • Contests, trivia, and team activities
  • Company-wide events
  • Opportunities to join committees focused on wellness, safety, and engagement

You'll be part of a team that values contribution and celebrates individuals.

Apply