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Aaa Auto Insurance Jobs in Massachusetts (NOW HIRING)

Senior Network Engineer

Boston, MA · On-site

$133K - $190K/yr

Benefits include, competitive salaries, auto allowances and gas cards for certain roles, access to ... life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and ...

Senior Network Engineer

Boston, MA · On-site

$112K - $154K/yr

Benefits include, competitive salaries, auto allowances and gas cards for certain roles, access to ... life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and ...

Senior Network Engineer

Boston, MA

$112K - $154K/yr

Benefits include, competitive salaries, auto allowances and gas cards for certain roles, access to ... life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and ...

Aaa Auto Insurance information

What is AAA Auto Insurance?

AAA Auto Insurance is an automobile insurance policy offered by the American Automobile Association (AAA). It provides coverage for damages, theft, and liability related to your vehicle. Policies can include options such as collision, comprehensive, uninsured motorist, medical payments, and roadside assistance. AAA is known for its member benefits, which often include discounts, travel services, and emergency roadside support. Coverage options and pricing may vary by region and membership level.

What are the key skills and qualifications needed to thrive as an AAA Auto Insurance agent?

To thrive as an AAA Auto Insurance Agent, you need a solid understanding of insurance products, sales techniques, and typically a state insurance license. Familiarity with customer relationship management (CRM) software and insurance quoting systems is often required. Excellent communication, problem-solving abilities, and a customer-focused attitude are vital soft skills for success. These capabilities ensure agents can effectively match clients with the right policies, build trust, and achieve sales goals in a competitive insurance market.

What are some of the daily challenges faced by AAA Auto Insurance agents, and how can new hires effectively manage them?

AAA Auto Insurance agents often balance a fast-paced environment where they need to handle a high volume of customer inquiries, process policy changes, and resolve claims efficiently. New hires may find it challenging to quickly master the variety of insurance products and navigate complex policy details while maintaining excellent customer service. Building strong communication skills, staying organized, and utilizing AAA’s training resources can help agents overcome these challenges. Collaboration with experienced team members and ongoing learning are key to adapting and succeeding in this role.

What is the difference between Aaa Auto Insurance vs Auto Insurance Agent?

AspectAaa Auto InsuranceAuto Insurance Agent
CredentialsMembership with AAA, licensing requirementsState licensing, insurance licenses
Work EnvironmentCorporate office, customer service centersIndependent or agency office, client meetings
Employer & IndustryAAA, insurance providersInsurance agencies, brokerages
Search & Comparison IntentInsurance options, membershipsPolicy quotes, coverage options

While Aaa Auto Insurance is a specific provider offering insurance products through AAA membership, an Auto Insurance Agent is a licensed professional who sells policies from various insurers. The agent helps clients compare coverage options, whereas Aaa Auto Insurance primarily serves AAA members with tailored plans. Both roles involve insurance knowledge and customer service, but their scope and employer types differ.

Infographic showing various Aaa Auto Insurance job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Inside Sales Insurance Trainee - Personal Lines (60097)

AAA Northeast

North Andover, MA • On-site

$23.75 - $28.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago


AAA Northeast rating

8.0

Company rating: 8.0 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

168th of 312 rated insurance


Job description

Launch Your Insurance Career with AAA Northeast - Paid Training, Licensing, and Unlimited Growth!

This position is eligible for a $1500 sign on bonus

We’re looking for motivated sales professionals to join our team as Inside Sales Insurance Agents. This is a fully remote position, offering paid training and covering all costs for your Personal Lines Insurance License. If you thrive in outbound sales and want to grow in the insurance industry, this is your opportunity!

Start Date: September 28, 2026 

Paid Training (6 months): Mon–Fri, 8:30 AM – 5:00 PM

After training: 11:30 AM – 8:00 PM 4 weekdays + 1 weekend day

What You’ll Do: 

  • Insurance Sales Responsibilities:
    • Sell auto insurance, homeowners insurance, and other personal lines products to AAA members via phone and online 
    • Conduct outbound sales calls to prospective and existing members to promote insurance products 
    • Provide personalized coverage options and premium quotes 
    • Maintain detailed records of sales activities and client interactions in our CRM system 
    • Participate in sales programs and respond promptly to referrals 
  • Regulatory & Compliance 
    • Learn and follow carrier-specific underwriting and quoting procedures 
    • Ensure compliance with agency policies for quoting, binding coverage, and handling payments 
    • Collaborate with Underwriting and Quality Assurance to reduce risks and ensure accuracy 
    • Stay current on insurance regulations and best practices 
  • Additional Responsibilities 
    • Build strong relationships with clients and industry partners 
    • Occasionally travel for training (approx. 5%) 
    • Deliver AAA Five Diamond Service in every interaction 
    • Cross-sell AAA memberships and other relevant services

What You Need: 

  • Must have a quiet, dedicated home office space 
  • Reliable high-speed internet connection 

Education

  • High School Diploma or GED 
  • Associate's Degree preferred

Experience

  • 2+ years sales or customer service experience 
  • Insurance sales experience preferred
  • Outbound or cold-calling experience strongly preferred 

Licenses and Certifications

  • Must obtain Personal Lines Insurance License within 30 days (training and exam fees covered by AAA Northeast) 
  • Life License within 1 Year Preferred

Sign-on bonus terms: This bonus will be issued in two installments, the first after successful completion of 3 months of employment and the second after successful completion of 6 months of employment. These bonus terms take effect on your first day of work.

Why AAA Northeast

Career Growth: With ongoing world-class training and proven career paths, you'll have the opportunity to develop expertise and advance your career within AAA Northeast.
Trusted Legacy: With over 120 years of service excellence, we have a long track record of protecting our members as well as our employees and their families.
Future-Focused: With new business offerings and increasing digital presence, we are focused on innovating for the future to sustain our success.

What We Offer

  • Award-Winning: We’ve been named as a Top Employer for the last 7 years
  • Health Coverage: Medical coverage with employer contributions covering up to 93% of the premium cost, plus dental and vision options.
  • Retirement: 6% company match on 401(k) retirement plan contribution, with contributions fully vested and made every pay period
  • Paid Time off: 3 weeks’ vacation, 12 holidays, 8 sick days, 48 hours of volunteer time annually
  • Additional Perks: Free AAA membership, insurance discounts, travel commission refund, up to $625 in Wellness Incentives, up to $6k in tuition reimbursement, and more!
  • Compensation: Competitive base pay, annual bonus opportunities, and for certain roles, additional monthly and/or quarterly incentive compensation. The posted salary range represents the full range grade for this role, with individual pay based on job-related skills, experience, shift, and geographic location.

At AAA Northeast, how we work together matters. We are a highly collaborative organization that values connection, transparency, and trust. Our “cameras on” approach during virtual meetings reflects our expectation that team members are present, engaged and actively participating, helping to build strong working relationships and a sense of shared accountability, no matter where we’re located.
We are also proud of our diverse culture, shaped by the talents, experiences, and perspectives of our employees. AAA Northeast is an equal opportunity employer and is committed to fair and equitable practices in recruiting, hiring, and advancement. We do not discriminate based on race, color, creed or religion, national origin, sex, age, sexual orientation, veteran status, gender identity or expression, disability, genetic information, marital status, pregnancy, or membership in any other protected class. We thrive when our team members bring their whole selves to work.

Apply today and continue your insurance career with AAA Northeast!


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