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99 Restaurant Jobs in Springfield, MA (NOW HIRING)

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99 Restaurant information

What is a 99 restaurant employee?

A 99 Restaurant employee is someone who works at 99 Restaurants, a popular American casual dining chain known for its hearty meals, friendly atmosphere, and signature dishes like the Boneless Wings and Broiled Sirloin Tips. Employees can work in various roles, such as servers, cooks, bartenders, hosts, or managers. They provide customer service, prepare food and beverages, maintain cleanliness, and contribute to a positive dining experience. Working at 99 Restaurant typically involves teamwork, flexibility, and a focus on customer satisfaction.

What are the key skills and qualifications needed to thrive as a 99 restaurant team member, and why are they important?

To thrive as a 99 Restaurant team member, you need strong customer service skills, basic food safety knowledge, and preferably experience in food service or hospitality. Familiarity with POS systems, kitchen equipment, and food handling certifications like ServSafe is often required. Excellent communication, teamwork, and the ability to work efficiently under pressure help you stand out in this role. These skills ensure smooth restaurant operations, high customer satisfaction, and a positive dining experience.

What are some common challenges faced by servers at 99 restaurant, and how can they be addressed?

Servers at 99 Restaurant often encounter fast-paced environments, juggling multiple tables and customer requests simultaneously. Common challenges include managing peak dining hours, ensuring accurate order delivery, and maintaining excellent customer service under pressure. Successful servers prioritize organization, clear communication with kitchen staff, and proactive teamwork to handle busy shifts effectively. Building strong relationships with coworkers and staying attentive to guests' needs are key strategies for overcoming these challenges and creating a positive dining experience.

What is the difference between 99 Restaurant vs Server?

Aspect99 RestaurantServer
Primary RoleCustomer service, taking orders, serving foodCustomer service, taking orders, serving food
Required SkillsCommunication, multitasking, basic food knowledgeCommunication, multitasking, basic food knowledge
Work EnvironmentCasual dining restaurantCasual dining restaurant
CertificationsNone typically requiredNone typically required

Both 99 Restaurant and Server roles involve customer service in a casual dining setting, with similar skills and work environments. The main difference is that 99 Restaurant refers to the establishment, while Server describes the job position within such restaurants.

What cities near Springfield, MA are hiring for 99 Restaurant jobs?

Cities near Springfield, MA with the most 99 Restaurant job openings:

99 Restaurant jobs near you
Infographic showing various 99 Restaurant job openings in Springfield, MA as of September 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 100% In-person job distribution.

Host / Hostess

Chicopee, MA • On-site

Ninety Nine Restaurant & Pub Team Members
See more jobs at Ninety Nine Restaurant & Pub Team Membersexternal

Full-time, Part-time

Medical, Dental, Life, Retirement, PTO

Re-posted 7 days ago

Ninety Nine Restaurant & Pub rating

7.1

Company rating: 7.1 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

7th of 89 rated restaurants

Job description

We hire team members who are at least 17 years old for Host / Hostess roles only. JOIN OUR TEAM AND MAKE GREAT $ IN A TEAM ORIENTED WORK ENVIRONMENT
Be a part of your Local Hometown Favorite. You bring your great attitude and readiness to learn, and we'll take care of the rest!
At The Ninety Nine Restaurant & Pub, we're proud to offer flexible schedules, full training with opportunities to grow your career, comprehensive benefits, and a safe enjoyable work environment We treat people right, and that's why our team makes new guests feel welcome, and regulars feel right at home.
Full Time & Part Time Opportunities Available For:
Host / Hostess
At Ninety Nine Restaurant & Pub we're always looking for great team members to join in the fun and "Love Where You Work"
In return, we offer flexible work schedules, a great work environment, excellent opportunities for advancement along with the following benefits:
  • Training & Advancement - An in-depth & comprehensive training program to ensure our Team Members can develop & grow with us.
  • Stability - We have some of the lowest manager & hourly turnover in the industry. That means the team you'll be a part of doesn't change nearly as often as other restaurants.
  • Better quality of life - no late night bar hours & flexible schedules!
  • Weekly Pay and Paid Vacation- vacation eligibility after six months
  • Pay & Benefits - Extremely Competitive Salary and Benefits Package including quarterly bonus potential, Medical, Dental, Life, Company-Matched 401k, Short Term and Long Term Disability.
  • Retirement Savings Plan - After 1 year of employment you are eligible to participate in the company's 401(k) plan upon reaching 21 years of age.
  • Discounts - 25% discount on food and non-alcoholic beverages for team members to enjoy with their family and friends outside of their work shift
  • Strong Culture - welcoming and safe environment where you will Love Where You Work!
  • Community - The 99 gives back to the communities we serve in order to promote a greater understanding and respect for diversity
  • Respect - We value Team Members from of all backgrounds and always strive to communicate respectfully & cooperatively.

WE ARE COMMITTED TO OUR GUESTS, TEAM MEMBERS & COMMUNITY
Submit your application today, we can't wait to meet you.
Ninety Nine Restaurants is an Equal Opportunity & E-Verify Employer committed to diversity, equity, and inclusion.
Join the Ninety Nine (The 99 Restaurants) team today. This restaurant front of house job for Hosts or Hostesses will focus on guest seating or greeting or reception / reservations duties in which you will be expected to provide great customer service.
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About Ninety Nine Restaurant & Pub
Ninety Nine Restaurant & Pub's mission is a four simple word statement: "A Passion to Serve.", but a mission statement is worthless if it's not supported by action - and this one definitely is! Everyone at the Ninety Nine Restaurant & Pub from the president, Charlie Noyes, to the hourly team members live by this statement.
Ninety Nine employs more than 6,500 people, many of whom have worked for the organization for more than 15 years. Approximately 50 percent of Ninety Nine's entire management staff started out as hourly team members. The company attributes its high employee retention figures to a structure that places great value on its team members and offers unlimited growth opportunities.
Our being part of the American Blue Ribbon Holdings family has its advantages, including the resources, tools, processes and techniques to help our team members execute operations for optimum results.
We offer flexible work schedules, a variety of great benefits, meal discounts and much more!
99 Restaurant & Pub is an Equal Opportunity & E-Verify Employer.

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