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911 Jobs in Alabama (NOW HIRING)

Ball HealthCare

Dietary Aide

Robertsdale, AL · On-site

$10.75 - $13.50/hr

Robertsdale Rehabilitation & HealthCare Center 18700 US Highway 90 Robertsdale, AL 36567- Phone (251) 947-911 Robertsdale Rehabilitation & HealthCare Center is an Equal Opportunity Employer

Flowers Hospital

Med Surg

Kinsey, AL · On-site

This is a RN position in the EXT-Other (911) Unit. You must have a Nursing License and at least 2 years of recent Med Surg US nursing experience as a RN - Med Surg. Prime`s team of experienced health ...

Flowers Hospital

RN - Med Surg

Kinsey, AL · On-site

This is a RN position in the EXT-Other (911) Unit. You must have a Nursing License and at least 2 years of recent Med Surg US nursing experience as a RN - Med Surg. Prime`s team of experienced health ...

Gadsden Fire Department

Med Surg

Gadsden, AL · On-site

This is a RN position in the EXT-Other (911) Unit. You must have a Nursing License and at least 2 years of recent Med Surg US nursing experience as a RN - Med Surg. Prime`s team of experienced health ...

Grandview Medical Center

RN - Med Surg

Birmingham, AL · On-site

This is a RN position in the EXT-Other (911) Unit. You must have a Nursing License and at least 2 years of recent Med Surg US nursing experience as a RN - Med Surg. Prime`s team of experienced health ...

Gadsden Fire Department

RN - Med Surg

Gadsden, AL · On-site

This is a RN position in the EXT-Other (911) Unit. You must have a Nursing License and at least 2 years of recent Med Surg US nursing experience as a RN - Med Surg. Prime`s team of experienced health ...

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911 information

See Alabama salary details

$13

$23

$36

How much do 911 jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for 911 in Alabama is $23.12, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $26.59 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a 911 dispatcher?

To thrive as a 911 Dispatcher, you need strong multitasking abilities, quick decision-making, and a high school diploma or equivalent, with additional specialized training often required. Familiarity with computer-aided dispatch (CAD) systems, radio communications equipment, and emergency response protocols is essential. Outstanding communication skills, emotional resilience, and the ability to remain calm under pressure make a dispatcher stand out. These skills ensure accurate, timely emergency response and the safety of both callers and first responders in high-stress situations.

What is a 911 operator?

911 operators, also known as emergency dispatchers, are professionals who answer emergency calls and coordinate responses for police, fire, and medical services. They are trained to quickly gather critical information from callers, assess the situation, and dispatch the appropriate help. 911 operators play a vital role in public safety by remaining calm under pressure, providing instructions to callers, and ensuring emergency responders arrive as quickly as possible.

What is the difference between 911 vs Emergency Dispatcher?

Aspect911 OperatorEmergency Dispatcher
CertificationsBasic dispatch training, CPR certificationSimilar certifications, often includes emergency medical training
Work EnvironmentEmergency call centers, public safety agenciesDispatch centers, emergency response agencies
Job RoleAnswering emergency calls, dispatching servicesCoordinating response teams, managing dispatch logistics
Industry UsagePublic safety, law enforcement, fire departmentsEmergency services, ambulance, fire, police

While both roles involve coordinating emergency responses, a 911 operator primarily answers emergency calls and dispatches services, whereas an emergency dispatcher manages the logistics of response teams. The roles often overlap, but the dispatcher may have broader responsibilities in coordinating multiple agencies.

How do you get a job as a 911 operator?

To become a 911 operator, candidates typically need a high school diploma or equivalent, pass a background check, and complete emergency dispatch training. Strong communication skills, the ability to remain calm under pressure, and proficiency with computer-aided dispatch systems are essential for the role.

What are common challenges faced by 911 dispatchers, and how can new hires prepare for them?

911 dispatchers often face high-pressure situations where quick thinking and clear communication are critical. Common challenges include handling multiple emergency calls at once, managing distressing or emotional callers, and coordinating effectively with police, fire, and medical units. New hires can prepare by developing strong multitasking skills, practicing active listening, and familiarizing themselves with local protocols. Supportive training and mentorship are typically provided, but resilience and adaptability are key to thriving in this role.
What are the most commonly searched types of 911 jobs in Alabama? The most popular types of 911 jobs in Alabama are:
What cities in Alabama are hiring for 911 jobs? Cities in Alabama with the most 911 job openings:
911 jobs near you
Infographic showing various 911 job openings in Alabama as of August 2026, with employment types broken down into 7% As Needed, 79% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $48,094 per year, or $23.1 per hour.

911 Dispatcher / Telecommunicator

Shelby County 911

Birmingham, AL

$21.63/hr

Full-time

Re-posted 14 hours ago

Job description

Starting Salary: $21.63

The Shelby County Emergency Management Communications District (Shelby County 911) is looking for positive, professional, mature, enthusiastic, flexible, and responsible individuals to become 911 Telecommunicators.

Our Telecommunicators perform a variety of telephone and computer aided operational duties including 911 call taking and dispatching of law enforcement, fire, and emergency medical services. We also assist the public with routine non-emergency and business-related calls.

For those with a focused interest in public safety, you will find this a great entry to a rewarding career in emergency communications. This is an excellent opportunity to make a difference in someone's life and the community while partnering with our men and women in the field.

911 Telecommunicators serve as calltakers and dispatchers. As a new Telecommunicator, you will receive classroom and hands-on training to answer both 911 emergency calls and routine non-emergency calls in a communications center. In one call, you will offer life-saving support to a citizen in need and in the next, handle a routine referral to a public safety agency. You will learn to answer complex emergency calls, use appropriate de-escalation techniques, and develop interviewing skills to gather necessary information for first responders in the field.

You may also have the opportunity to train as a dispatcher working directly with responding patrol units; using radios, telephones, and computer systems to provide information and support to law enforcement officers and fire fighters in the field.

To be successful, you must be fast to respond with direct and correct decisions, able to take charge of conversations, able to obtain accurate information from callers, enter information into a computer system while talking, correctly prioritize emergencies, determine the appropriate units to send to calls, and maintain accurate records.

Rarely do individuals have the opportunity to be the calm in someone's storm on a daily basis. Each day your calm voice, professional demeanor and specialized training will allow you to assist individuals who may truly be having the worst day of their lives.

Make the difference in someone's life, become a 911 Telecommunicator with Shelby County 911.

Application Timeline

Testing: Throughout July & August 
Job Closes: August 14th
Interviews: August 25th 
Start Date: September 

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