ZipRecruiter

Log In

1

911 Quality Assurance Coordinator Jobs in Decatur, GA

A-Line Staffing Solutions

Be Seen First

Clinical Quality Assurance Coordinator

Atlanta, GA · On-site

$31.25/hr

The Clinical Quality Assurance Coordinator would be working for a major company and has career growth potential. If you are interested in this Clinical Quality Assurance Coordinator position, please ...

IES Electrical

QA/QC Coordinator

Lithia Springs, GA · On-site

IES Commercial, Inc. - DBA IES Electrical, seeking full-time QA/QC Coordinator in Lithia Springs, Georgia. This position is not eligible for visa sponsorship or work authorization support. Candidates ...

Hexacorp

QA Analyst

Atlanta, GA · On-site

Under broad supervision, this role is responsible for leading User Acceptance Testing (UAT), test strategy development, business analysis activities, and quality assurance coordination across Client ...

Fresh Express

Quality Assurance Lead

Morrow, GA · On-site

Quality Assurance LeadFood Safety Role & Responsibility:As an individual, the incumbent must ... actions.- Coordinates the hold/release program for raw materials, packaging supplies and ...

Fresh Express

Quality Assurance Lead

Morrow, GA · On-site

Quality Assurance Lead Food Safety Role & Responsibility: As an individual, the incumbent must ... Coordinates completion and communication of periodic compliance data to the Corporate Quality ...

Fresh Express

Quality Assurance Lead

Morrow, GA · On-site

Quality Assurance Lead Food Safety Role & Responsibility: As an individual, the incumbent must ... Coordinates completion and communication of periodic compliance data to the Corporate Quality ...

Accent Decor

Quality Assurance Manager

Norcross, GA · On-site

$71K - $106K/yr

The QA Manager will serve as the primary quality decision-maker, build and develop a QC team member ... Developing and managing a QC Coordinator who will report directly to this role. * Providing day-to ...

Primrose School

Quality Assurance Specialist

Atlanta, GA · On-site +1

Through effective communication, case management, data analysis, and cross-functional coordination ... quality assurance activities. * Utilize company systems to enter, update, and manage compliance ...

Avcend

Senior QA Analyst

Atlanta, GA · On-site

Job Summary We are seeking a Senior UAT & Business Analyst to lead User Acceptance Testing (UAT), test strategy development, business analysis activities, and quality assurance coordination across ...

next page

Showing results 1-20

All Jobs911 Quality Assurance Jobs911 Quality Assurance Coordinator Jobs911 Quality Assurance Coordinator Jobs in Decatur, GA

911 Quality Assurance Coordinator information

See Decatur, GA salary details

$14

$25

$40

How much do 911 quality assurance coordinator jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for 911 quality assurance coordinator in Decatur, GA is $25.94, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $29.81 per hour, depending on experience, location, and employer.

What does a 911 Quality Assurance Coordinator do?

A 911 Quality Assurance Coordinator is responsible for monitoring, evaluating, and improving the performance of emergency dispatch services. They review calls, assess dispatcher compliance with protocols, and provide feedback or training to ensure high standards are met. Their role helps maintain the quality and reliability of emergency response services, ensuring that callers receive accurate and timely assistance. Additionally, they often help develop or update policies and procedures to enhance operational effectiveness.

What are some common challenges faced by a 911 Quality Assurance Coordinator, and how can they be addressed?

911 Quality Assurance Coordinators often face challenges such as maintaining consistent evaluation standards across shifts, managing high call volumes for review, and navigating sensitive feedback conversations with dispatchers. To address these challenges, coordinators typically implement standardized evaluation tools, prioritize regular training sessions, and foster open communication to ensure feedback is constructive and supportive. Establishing clear protocols and building strong relationships with both management and front-line staff are key to overcoming these obstacles and maintaining high-quality emergency response services.

What are the key skills and qualifications needed to thrive as a 911 Quality Assurance Coordinator, and why are they important?

To thrive as a 911 Quality Assurance Coordinator, you need a strong background in emergency dispatch operations, quality assurance protocols, and often a relevant certification such as Emergency Number Professional (ENP) or APCO/NENA QA certification. Familiarity with computer-aided dispatch (CAD) systems, call recording software, and data analysis tools is typically required. Superior attention to detail, analytical thinking, and effective communication skills help in evaluating dispatcher performance and delivering constructive feedback. These skills are essential for maintaining high standards, ensuring compliance, and ultimately improving public safety outcomes.

What is the difference between 911 Quality Assurance Coordinator vs 911 Dispatcher?

Aspect911 Quality Assurance Coordinator911 Dispatcher
Primary RoleOversees quality assurance, reviews calls, ensures compliance, and improves service standardsResponds to emergency calls, dispatches first responders, and manages communication with callers
Required CertificationsEmergency Medical Dispatch (EMD), CPR, quality assurance trainingEmergency Medical Dispatch (EMD), CPR, dispatcher certification
Work EnvironmentOffice setting within emergency communication centersEmergency call centers, often under high-pressure situations
Employer & Industry UsagePublic safety agencies, emergency communication centersPublic safety agencies, emergency dispatch centers

While both roles are vital in emergency response, the 911 Quality Assurance Coordinator focuses on monitoring and improving call quality and compliance, whereas the 911 Dispatcher handles real-time emergency calls and dispatches responders. Understanding these differences helps clarify career paths and job expectations within emergency services.

What are popular job titles related to 911 Quality Assurance Coordinator jobs in Decatur, GA?

For 911 Quality Assurance Coordinator jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching 911 Quality Assurance Coordinator jobs in Decatur, GA look for?

The top searched job categories for 911 Quality Assurance Coordinator jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for 911 Quality Assurance Coordinator jobs?

Cities near Decatur, GA with the most 911 Quality Assurance Coordinator job openings:

911 Quality Assurance Coordinator jobs near you

Clinical Quality Assurance Coordinator

Atlanta, GA • On-site

A-Line Staffing Solutions
Recruiting and Staffing Services • 201 - 500 employees
Learn more about A-Line Staffing Solutionsexternal

$31.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

A-Line Staffing is now hiring for a Clinical Quality Assurance Coordinator. The Clinical Quality Assurance Coordinator would be working for a major company and has career growth potential.


If you are interested in this Clinical Quality Assurance Coordinator position, please apply today for immediate consideration!


Clinical Quality Assurance Coordinator Compensation

  • Pay rate: $31.25 per hour


Clinical Quality Assurance Coordinator Responsibilities:

RN only -Remote 

- Perform quality assurance review of peer review reports, correspondences, addendums or supplemental reviews.
- Ensure clear, concise, evidence-based rationales have been provided in support of all recommendations and/or determinations.
- Ensure that all client instructions and specifications have been followed and that all questions have been addressed.
- Ensure each review is supported by clinical citations and references when applicable and verifies that all references cited are current and obtained from reputable medical journals and/or publications.
- Ensure the content, format, and professional appearance of the reports are of the highest quality and in compliance with company standards.
- Ensure the appropriate board specialty has reviewed the case in compliance with client specifications or state mandates and is documented accurately on the case report.
- Verify that the peer reviewer has attested to only the facts and that no evidence of reviewer conflict of interest exists.
- Ensure the provider credentials and signature are adhered to the final report.
- Identify any inconsistencies within the report and contacts the Peer Reviewer to obtain clarification, modification or correction as needed.
- Assist in resolution of client complaints and quality assurance issues as needed.
- Ensure all federal ERISA and state mandates are adhered to at all times.
- Provide insight and direction to management on consultant quality, availability and compliance with all company policies and procedures and client specifications.
- Promote effective and efficient utilization of company resources.
- Participate in various educational and or training activities as required.
- Perform other duties as assigned.

Clinical Quality Assurance Coordinator QUALIFICATIONS:

- Must have strong knowledge of medical terminology, anatomy and physiology, medications and laboratory values.
- Must be a qualified typist with a minimum of 40 W.P.M
- Must have a full understanding of HIPAA regulations and compliance.
- Must be able to operate a general computer, fax, copier, scanner, and telephone.
- Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
- Must demonstrate exceptional communication skills.
- Ability to follow instructions and respond to upper managements directions accurately.
- Must demonstrate accuracy and thoroughness. Look for ways to improve and promote quality and monitors own work to ensure quality is met.
- Must be able to work independently, prioritize work activities and use time efficiently.
- Must be able to maintain confidentiality.
- Must be able to demonstrate and promote a positive team -oriented environment.
- Must be able to stay focused and concentrate under normal or heavy distractions.
- Must be able to work well under pressure and or stressful conditions.
- Must possess the ability to manage change, delays, or unexpected events appropriately.
- Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.


If you think this Clinical Quality Assurance Coordinator position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting!

A-Line Staffing Solutions logo

About A-Line Staffing Solutions

Sourced by ZipRecruiter

A-Line Staffing Solutions is an established full-service recruiting and staffing provider that operates in the industry of human resources and recruitment. Based in Utica, Michigan, A-Line Staffing Solutions has been committed to its mission of providing innovative and effective workforce solutions since its foundation. The company specializes in providing high-quality staffing solutions for a range of disciplines, including Information Technology, Professional, Administrative, Healthcare, and more. A-Line prides itself on its ability to offer comprehensive and tailored staffing solutions in line with the varying needs of different businesses, which has played a crucial role in the company's growth and success.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Utica, MI, US

Year founded

2004

Social media

FacebookTwitter

View All A-Line Staffing Solutions Jobs