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911 Call Jobs in Florida (NOW HIRING)

City Of Winter Garden

911 Dispatcher

Winter Garden, FL · On-site

$22.26/hr

Description 911 Dispatcher - Public Safety Telecommunicator Sign-on Bonus of up to $5,000.00 for ... Assists Public Safety Call Takers, when needed, with answering emergency and non-emergency phone ...

City of Winter Garden

911 Dispatcher

Winter Garden, FL

$22.26/hr

911 Dispatcher - Public Safety Telecommunicator Sign-on Bonus of up to $5,000.00 for experienced ... Assists Public Safety Call Takers, when needed, with answering emergency and non-emergency phone ...

City of Ocala

911 Dispatcher I

Ocala, FL · On-site

$40K/yr

Provides support for dispatch peers and reports to the 911 Shift Supervisor. Examples of Duties ... Successful completion of the Call Taker Training Program (within 2 months of employment)

Erickson Senior Living

EMS Dispatcher

Lakewood Ranch, FL · On-site

$16/hr

Prior experience in 911 call-taking/dispatching or Emergency Medical Services preferred * Ability to maintain composure and situational awareness while dealing calmly with emergencies, ambiguity, and ...

Erickson

EMS Dispatcher

Lakewood Ranch, FL

$16/hr

Prior experience in 911 call-taking/dispatching or Emergency Medical Services preferred * Ability to maintain composure and situational awareness while dealing calmly with emergencies, ambiguity, and ...

First 2 Aid EMS Inc

Paramedics

Orlando, FL · On-site

$28 - $30/hr

Reduced high-stress 911 call volume * More time with family and personal commitments ✅ Comprehensive Benefits * Health Insurance * Dental Insurance * Vision Insurance * 401(k) Retirement Plan

First 2 Aid EMS Inc

Paramedics

Orlando, FL · On-site

$28 - $30/hr

Reduced high-stress 911 call volume * More time with family and personal commitments ✅ Comprehensive Benefits * Health Insurance * Dental Insurance * Vision Insurance * 401(k) Retirement Plan

Motorola Solutions

CAD System Manager

Plantation, FL · On-site

$100K - $120K/yr

Familiarity with CAD integrations including Records Management Systems (RMS), Mobile Data Terminals (MDTs), 911 call handling systems, and GIS/mapping services. Experience managing CAD application ...

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911 Call information

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How much do 911 call jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for 911 call in Florida is $18.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $21.88 per hour, depending on experience, location, and employer.

What is the difference between 911 Call vs Emergency Dispatcher?

Aspect911 CallEmergency Dispatcher
CredentialsNone required; basic training often providedEmergency Medical Dispatcher (EMD) certification often required
Work EnvironmentCaller location, often stressful, in various settingsDispatch center, coordinating emergency response teams
Job RoleInitiates emergency response by calling 911Coordinates and manages emergency responses after receiving calls

While a 911 Call refers to the act of dialing emergency services, an Emergency Dispatcher is the professional who manages and coordinates the response after receiving the call. Both roles are essential in emergency situations, with the caller initiating the process and the dispatcher ensuring appropriate help is dispatched efficiently.

What cities in Florida are hiring for 911 Call jobs?

Cities in Florida with the most 911 Call job openings:

911 Call jobs near you
Infographic showing various 911 Call job openings in Florida as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 80% Full Time, 13% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,281 per year, or $18.9 per hour.

911 Dispatcher

Winter Garden, FL • On-site

City Of Winter Garden
Public Administration • 201 - 500 employees
Learn more about City Of Winter Gardenexternal

$22.26/hr

Full-time

Re-posted 9 days ago

Job description

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
911 Dispatcher - Public Safety Telecommunicator
Sign-on Bonus of up to $5,000.00 for experienced Dispatchers. Bonus amount calculated based on total years of experience.
Pay is qualification based with a range of $21.25 - $34.65 per hour.
Experienced Dispatchers qualifications will be considered when determining starting rate!
The hourly starting rate for entry level 911 Dispatchers is $21.2599 per hour. Due to a shift differential, Telecommunicators who work the overnight shift, earn an additional $1.00 per hour and are paid $22.2599 per hour.
This position requires the ability to work rotating 12-hour shifts, holidays, weekends, and emergencies, including overtime, if deemed necessary.
This positon requires an online three minute typing assessment.
WORK OBJECTIVE
Performs highly responsible, specialized work in receiving and prioritizing incoming calls for service and then dispatching emergency and non-emergency personnel and resources through the Police Computer Aided Dispatch (CAD) system. Responsible for obtaining and entering information from these calls and assigning appropriate priorities, signals, and codes to dispatch police units to locations where assistance is required, while also monitoring multiple frequencies and viewing multiple computer/camera screens. Responsibilities also include acting as a liaison with other Law Enforcement agencies through the use of radio, teletype and telephone equipment. The position works within the scope of established laws, rules, and regulations of the work, however, is expected to exercise considerable judgment and initiative in performing work under the established policies and procedures.
ESSENTIAL FUNCTIONS
  • Assists Public Safety Call Takers, when needed, with answering emergency and non-emergency phone calls, gathering information to determine the caller's needs and entering information into the Computer aided dispatch (CAD) system.
  • Receives and assigns complaints to appropriate mobile units for Police Service to resolve calls while also relaying requests from mobile units to appropriate individuals.
  • Alerts/dispatches police units to locations where assistance is required, keeping track of the status and location of on-duty police units.
  • Monitors other Public Safety Radio channels for information pertinent to this agency.
  • Maintains accurate status records of all Department units through various logs.
  • Provides callers with lifesaving instructions in life-threatening situations.
  • Operates base station radio network using the various assigned frequencies.
  • Operates the CAD system, radio equipment, and teletype as part of the F.C.I.C. and N.C.I.C. Network.
  • Performs other duties as assigned by Communications management or a command officer.

The Communications Unit works 24 hours, 365 days a year including holidays. Applicants must be available to work 12-hour shifts that may include weekends, late night and/or holidays as well as the possibility to work extended hours with short notice and the potential for mandatory overtime.
MINIMUM QUALIFICATIONS
  • At least eighteen (18) years of age, with a High School Diploma or GED equivalent.
  • Ability to type proficiently at a minimum speed of THIRTY (30) words per minute.
  • Ability to pass/obtain a Public Safety Telecommunicator certification within 12 months from date of hire.
  • Ability to work rotating 12-hour shifts, holidays, weekends, and emergencies, including overtime, if deemed necessary.
  • Be tobacco free and remain tobacco free throughout employment.
  • Be drug free and subject to random drug screens throughout employment.
  • Previous experience with another law enforcement agency, current/prior certification as a Public Safety Telecommunicator, prior experience transmitting and receiving messages over a radio, and/or bilingual in both English and Spanish are highly desirable, but not required.

Applicants who qualify are required to pass applicable testing and a complete background investigation including computer based testing; interviews; polygraph examination, prior employment, fingerprint and background check (includes complete driving record and criminal history), medical examination, and a drug screen.
Exceptions to the minimum qualifications must be reviewed by the Human Resources Director and approved by the City Manager prior to job offer.
KNOWLEDGE, SKILLS AND ABILITIES
  • Ability to operate/use radio and telephone transmitting and receiving equipment, fax, copier, computer, and various types of computer software.
  • Ability to react calmly, quickly, and promptly when handling emergency situations for sustained periods of time.
  • Must maintain a professional demeanor; demonstrate courtesy, diplomacy, tact and discretion; and provide excellent customer service.
  • Must be detail-oriented with multitasking skills, initiative, a desire to help others, and the ability to function as a team member.
  • Ability to communicate clearly, effectively and concisely, both orally and in writing; engage in active listening and critical thinking; and make sound decisions during stressful situations.
  • Ability to make sound decisions based on policy and procedures when handling escalated, sensitive and unique situations.
  • Ability to maintain flexibility and adaptability when performing tasks and duties in a dynamic environment.
  • Ability to learn the City's geography including key buildings and landmarks.

PHYSICAL & ENVIRONMENTAL DEMANDS
  • The work is sedentary in nature and requires sitting for prolonged periods of time wearing a headset, which restricts movement in the work area. May include periodic standing and walking and lifting or moving light items associated with clerical office operations.
  • Requires the sustained ability to use close and peripheral vision; talk; hear; use hands and fingers to handle, feel, and type; and hands and arms to reach and handle.
  • Work is performed in an enclosed area with moderate background noise from radios, telephones, teletype machines and other equipment.

The City of Winter Garden is an Equal Opportunity Employer. In compliance with Equal Employment Opportunity guidelines and the Americans with Disabilities Act, the City of Winter Garden provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Position Requirements
Full-Time/Part-Time
Full-Time
Position
Public Safety Telecommunicator
Close Date
Location
City of Winter Garden
About the Organization
Salary Range
$21.25 - $34.65
This position is currently accepting applications.

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