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3D Support Specialist Jobs (NOW HIRING)

Formlabs

Sales Support Specialist

Milwaukee, WI · Hybrid

$22.25 - $30/hr

Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide ... We're looking for a talented Sales Support Specialist to work in our Global team, supporting our ...

Artec 3D

Technical Support Engineer

Santa Clara, CA · On-site

$80 - $100/hr

... 3D scanners and software used by many of the world's top-tier companies: Apple, Tesla, Google, NASA, Nike, Toyota, and others.We are looking for technical support specialists for our team in the USA.

Artec 3D

$80 - $100/hr

... 3D scanners and software used by many of the world's top-tier companies: Apple, Tesla, Google, NASA, Nike, Toyota, and others.We are looking for technical support specialists for our team in the USA.

RK&K

Contract Support Specialist

Tampa, FL · Hybrid

RK&K is hiring a Contract Support Specialist to join our North Florida Construction, Engineering ... with 3D Modeling and CADD * Experienced in the use of standard word processing software. Should ...

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How much do 3d support specialist jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for 3d support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

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Infographic showing various 3D Support Specialist job openings in the United States as of September 2026, with employment types broken down into 6% Internship, 88% Full Time, and 6% Contract. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Product Support Specialist (3D Printing)

Milwaukee, WI • On-site

Formlabs
Computer and Electronic Product Manufacturing • 501 - 1,000 employees
Learn more about Formlabsexternal

Full-time

Medical, Dental, Vision, Retirement

Re-posted 12 days ago

Key responsibilities

  • Accept and work on customer cases through multiple channels, including email and phone conversations.

  • Log all contacts, provide technical support, diagnosis, and customer education to resolve issues and keep printers operational.

  • Dispatch replacement parts, hardware, and software with instructions and guidance according to business guidelines.

Job description

About Formlabs:
Do you want to change how the world creates?
At Formlabs, we're building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we're helping everyone design, prototype, and manufacture faster than ever before.
We're a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things. If you're ready to shape the future of fabrication, come build it with us.
Your Impact:
To serve as the primary gateway for our customers, providing unparalleled support and education. We are committed to being the first point of contact, offering expertise and assistance that goes beyond problem-solving. Our goal is to empower users by delivering clear, reliable guidance and fostering a culture of continuous learning. As ambassadors of Formlabs, we strive to create a positive and impactful customer experience, ensuring that every interaction leaves our users more informed, confident, and satisfied with their Formlabs products.
What You'll Do:
  • Accept and work on customer cases through multiple channels, including email and phone conversations with our customers
  • Respond within the published Service Level Agreements, and promise to our customers
  • Log all contacts in cases and provide technical support, diagnosis, and customer education opportunities in an effort to keep them printing and machines working, towards issue resolutions
  • Dispatch replacement parts, hardware, and software, along with instructions and guidance per business guidelines
  • Work with Services peers and Formlabs teams to be the voice of the customer on software and hardware-related feedback
  • Learn our products, and print for yourself and for our customers

About You:
  • 1+ years of customer service (contact center, field services), education (early ed teachers) or hardware support experience
  • High School degree or equivalent
  • Strong written and verbal empathetic communication skill

Bonus Skills:
  • Technical retail experience (i.e., Apple Genius bar, Geek squad)
  • Experience in Dental (hygienist, lab technician, etc)
  • Experience in Additive Manufacturing
  • STEM degree
  • Fluency in Spanish or French

Our Benefits & Perks:
  • Robust equity program to build future wealth through RSUs
  • Comprehensive healthcare coverage (Medical, Dental, Vision)
  • 401K matching and access to financial advisors
  • Generous paid Parental Leave (up to 16 weeks)
  • Tenure-based paid Sabbatical Leave (up to 6 weeks)
  • Flexible Out of Office Plan - Take time when you need it
  • Ample on-site parking & pre-tax commuter benefits
  • Healthy on-site lunches, snacks, beverages, & treats
  • Regular sponsored professional development opportunities
  • Many opt-in culture events across our diverse community
  • And of course... unlimited 3D prints

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.

Apply