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EPIC EHR Helpdesk Shift Lead - REMOTE

EHR Helpdesk Shift Lead REMOTE 1 year Contract 2nd Shift (3PM EST - 11:30 PM EST) 3rd Shift (11PM EST - 7:30 AM EST) Position Summary The EHR Helpdesk Shift Lead serves as the senior technical lead ...

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Support Engineer I (3rd Shift)

$29.33 - $37.50/hr

Eligible States for Remote Work : Arizona, California, Hawaii, Nevada, Oregon, and Washington Work ... Must be able to work the third shift schedule (11:00 PM to 8:00 AM Pacific Standard Time) The ...

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Scheduler - 3rd Shift- Remote

Tradewind Aviation

Oxford, CT • On-site, Remote

Full-time

Medical, Retirement, PTO

Posted 26 days ago

Key responsibilities

  • Maintain a culture of total client service, focused on anticipating client needs and exceeding their expectations.

  • Monitor current flights and ensure proceeding trips are not delayed.

  • Schedule new trips and maximize the efficiency of crew and aircraft schedules.

Job description

Tradewind Aviation is a leading Part 135 commuter and on-demand private charter operator with operational bases at the Waterbury/Oxford, CT (OXC), Westchester, NY (HPN), Stuart, FL (SUA) and San Juan, PR (SJU) airports. Founded by aviation enthusiasts in 2001 on the premise that all flights deserve the highest quality aircraft, crew, and service, Tradewind provides personal air travel-both private and scheduled service-throughout North America and the Caribbean.
For more details visit www.flytradewind.com
Shift Schedule: 8pm- 6am EST
This position will be fully remote after successful completion of training.
ABOUT THE CANDIDATE / ROLE
Tradewind Aviation is looking for a Scheduler. The Scheduler's primary responsibility is to maximize the efficient utilization of Tradewind Aviation's entire fleet of aircraft. The Scheduler supports the Sales team by checking availability of crew and aircraft to meet demand. Once trips are booked, the Scheduler is responsible for continuously ensuring the most efficient use of resources to deliver top-level service to Tradewind Aviation's customers in a rapidly changing environment. Must be flexible with work schedule and able to work weekends and holidays. This position will require onsite attendance one week per quarter in Oxford, CT.
RESPONSIBILITIES
  • Maintain a culture of total client service, focused on anticipating client needs and exceeding their expectations.
  • Identify safety hazards and report to a supervisor or through the Safety Management System (SMS).
  • Monitor current flights and ensure proceeding trips are not delayed.
  • Handle schedule interruptions and notify applicable departments.
  • Schedule new trips.
  • Maximize the efficiency of crew and aircraft schedules.
  • Ensure compliance with FARs and company policies.
  • Provide trip availability to Sales.
  • Coordinate trip changes with Client Services.
  • Arrange schedule to fulfill maintenance needs.
  • Assist with crew training.
  • Build new scheduled service flights as necessary.
  • Other duties as assigned.

Requirements
QUALIFICATIONS
  • 6+ months aviation experience as an Aircraft Scheduler.
  • Experience in aviation scheduling software.
  • FAA dispatch license preferred.
  • Problem solving skills.
  • Ability to handle frequent changes.
  • Capability to handle stressful situations in a professional manner.
  • Available to work nights, weekends, and holidays.

PHYSICAL DEMANDS
  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift 15 lbs. at times

Tradewind Aviation offers a competitive pay and benefits program for full-time team members:
  • Comprehensive health and voluntary insurance plans
  • Retirement plan with company match
  • Paid time off
  • Standby travel on select Tradewind Aviation scheduled flights
  • Discounted standby travel benefits on numerous major and regional US and international airlines
  • A rewarding career path with opportunities for growth and advancement throughout the organization

Apply