EHR Helpdesk Shift Lead REMOTE 1 year Contract 2nd Shift (3PM EST - 11:30 PM EST) 3rd Shift (11PM EST - 7:30 AM EST) Position Summary The EHR Helpdesk Shift Lead serves as the senior technical lead ...
EHR Helpdesk Shift Lead REMOTE 1 year Contract 2nd Shift (3PM EST - 11:30 PM EST) 3rd Shift (11PM EST - 7:30 AM EST) Position Summary The EHR Helpdesk Shift Lead serves as the senior technical lead ...
Desktop Engineer [3rd Nightshift] - NEWARK, NJ/Onsite for 1 month & will be 100% remote
Newark, NJ · On-site +1
We are looking for a qualified Desktop Engineer for the 3rd shift of our 24x7 Team who has experience troubleshooting computer issues and supporting customers by phone, email, and via remote access ...
Desktop Engineer [3rd Nightshift] - NEWARK, NJ/Onsite for 1 month & will be 100% remote
Newark, NJ · On-site +1
We are looking for a qualified Desktop Engineer for the 3rd shift of our 24x7 Team who has experience troubleshooting computer issues and supporting customers by phone, email, and via remote access ...
Overnight/3rd Shift Employment Type: Full-time (30+ hrs/week)/FULLTIME Location City: Remote Location State: Remote Work Location Type: Remote Subspecialty: Pediatric Position Summary * 100 ...
Overnight/3rd Shift Employment Type: Full-time (30+ hrs/week)/FULLTIME Location City: Remote Location State: Remote Work Location Type: Remote Subspecialty: Pediatric Position Summary * 100 ...
All Remote Overnight Teleradiologist - General Radiology (Neuroradiology Preferred, ~20%) - Matrix a
$475K - $900K/yr
Overnight/3rd Shift Employment Type: Full-time (30+ hrs/week)/FULLTIME Location City: Remote Location State: Remote Work Location Type: Remote Subspecialty: General Radiologist Remote Overnight ...
All Remote Overnight Teleradiologist - General Radiology (Neuroradiology Preferred, ~20%) - Matrix a
$475K - $900K/yr
Overnight/3rd Shift Employment Type: Full-time (30+ hrs/week)/FULLTIME Location City: Remote Location State: Remote Work Location Type: Remote Subspecialty: General Radiologist Remote Overnight ...
General information Press space or enter keys to toggle section visibility Job Title Remote ... LOCAL PRACTICE Seeking 3rd shift overnight teleradiologist - flexible schedule, high-earning ...
General information Press space or enter keys to toggle section visibility Job Title Remote ... LOCAL PRACTICE Seeking 3rd shift overnight teleradiologist - flexible schedule, high-earning ...
... third shift. The schedule would be 10 pm to 7 am EST working 7 on and 14 off. This is ideal for ... We had remote physicians prior to COVID and currently have physicians working in 18 states. We ...
New
... third shift. The schedule would be 10 pm to 7 am EST working 7 on and 14 off. This is ideal for ... We had remote physicians prior to COVID and currently have physicians working in 18 states. We ...
New
Remote Subspecialty ... Pediatric POSITION SUMMARY * 100% dedicated pediatric teleradiology * 2nd and 3rd shift ...
Remote Subspecialty ... Pediatric POSITION SUMMARY * 100% dedicated pediatric teleradiology * 2nd and 3rd shift ...
Utilize and engineer native and 3rd party software deployment technologies * Develop scripting and ... AWS, Azure, and GCP #LI-DL1 #LI-Remote This role may require the candidate to periodically undergo ...
Utilize and engineer native and 3rd party software deployment technologies * Develop scripting and ... AWS, Azure, and GCP #LI-DL1 #LI-Remote This role may require the candidate to periodically undergo ...
Assistant/Associate Professor of Clinical Radiology & Imaging Sciences, Emergency, REMOTE
Bloomington, IN · On-site +1
... Emergency, REMOTE Specific Title Appointment Type Clinical Track Faculty Department IUSM ... The job entails working third shift, a one week on/two weeks off (122 shifts/year) model and offers ...
Assistant/Associate Professor of Clinical Radiology & Imaging Sciences, Emergency, REMOTE
Bloomington, IN · On-site +1
... Emergency, REMOTE Specific Title Appointment Type Clinical Track Faculty Department IUSM ... The job entails working third shift, a one week on/two weeks off (122 shifts/year) model and offers ...
Assistant/Associate Professor of Clinical Radiology & Imaging Sciences, Emergency, REMOTE
Kokomo, IN · On-site +1
... Emergency, REMOTE Specific Title Appointment Type Clinical Track Faculty Department IUSM ... The job entails working third shift, a one week on/two weeks off (122 shifts/year) model and offers ...
Assistant/Associate Professor of Clinical Radiology & Imaging Sciences, Emergency, REMOTE
Kokomo, IN · On-site +1
... Emergency, REMOTE Specific Title Appointment Type Clinical Track Faculty Department IUSM ... The job entails working third shift, a one week on/two weeks off (122 shifts/year) model and offers ...
Remote Subspecialty ... Pediatric Position Summary * 100% dedicated pediatric teleradiology * 2nd and 3rd shift ...
Remote Subspecialty ... Pediatric Position Summary * 100% dedicated pediatric teleradiology * 2nd and 3rd shift ...
Remote Day Pediatric Radiologist - Pediatric Radiology Alliance
$300K - $600K/yr
Remote Subspecialty ... Pediatric Position Summary * 100% dedicated pediatric teleradiology * 1st, 2nd and 3rd shift ...
Remote Day Pediatric Radiologist - Pediatric Radiology Alliance
$300K - $600K/yr
Remote Subspecialty ... Pediatric Position Summary * 100% dedicated pediatric teleradiology * 1st, 2nd and 3rd shift ...
Remote Work Approved States: Arizona Florida Georgia Idaho Iowa South Dakota Texas South Carolina ... Collaborate with vendors and third-party providers to manage software updates, hardware ...
Remote Work Approved States: Arizona Florida Georgia Idaho Iowa South Dakota Texas South Carolina ... Collaborate with vendors and third-party providers to manage software updates, hardware ...
Overnight/3rd Shift Employment Type: Full-time (30+ hrs/week)/FULLTIME Location City: Remote Location State: Remote Work Location Type: Remote Subspecialty: General Radiologist POSITION SUMMARY
Overnight/3rd Shift Employment Type: Full-time (30+ hrs/week)/FULLTIME Location City: Remote Location State: Remote Work Location Type: Remote Subspecialty: General Radiologist POSITION SUMMARY
Remote Pediatric Radiologist - Pediatric Radiology Alliance
$130K - $600K/yr
... and 3rd shift opportunities available. * Flexible Full Time Opportunities, shifts can be 7 on/ 7 ... remote work, or add more interesting, diverse pediatric imaging reads to their careers. DESIRED ...
Remote Pediatric Radiologist - Pediatric Radiology Alliance
$130K - $600K/yr
... and 3rd shift opportunities available. * Flexible Full Time Opportunities, shifts can be 7 on/ 7 ... remote work, or add more interesting, diverse pediatric imaging reads to their careers. DESIRED ...
REMOTE SUPPORT PROGRAM MANAGER
Dayton, OH · On-site +1
The Remote Supports Program Manager, under the guidance of the Program Director, oversees the ... Work approximately 30 RSP third -shift hours per week. * Ensure compliance with agency personnel ...
REMOTE SUPPORT PROGRAM MANAGER
Dayton, OH · On-site +1
The Remote Supports Program Manager, under the guidance of the Program Director, oversees the ... Work approximately 30 RSP third -shift hours per week. * Ensure compliance with agency personnel ...
REMOTE SUPPORT PROGRAM MANAGER
Dayton, OH · Remote
The Remote Supports Program Manager, under the guidance of the Program Director, oversees the ... Work approximately 30 RSP third -shift hours per week. * Ensure compliance with agency personnel ...
REMOTE SUPPORT PROGRAM MANAGER
Dayton, OH · Remote
The Remote Supports Program Manager, under the guidance of the Program Director, oversees the ... Work approximately 30 RSP third -shift hours per week. * Ensure compliance with agency personnel ...
Collection Specialist- Infusion Pharmacy / Remote
Englewood, CO · Remote
$18.25 - $24.75/hr
Shift: Remote Monday-Friday 8:00am-4:30pm What We Offer: * DailyPay * Flexible Schedules ... Interacts with third party collection agencies * Communicates consistently and professionally with ...
Collection Specialist- Infusion Pharmacy / Remote
Englewood, CO · Remote
$18.25 - $24.75/hr
Shift: Remote Monday-Friday 8:00am-4:30pm What We Offer: * DailyPay * Flexible Schedules ... Interacts with third party collection agencies * Communicates consistently and professionally with ...
PACS Administrator (FT- 1.0 FTE, Night Shift, Remote Possible)
Bozeman, MT · On-site +1
$23.25 - $29.25/hr
Remote Work Approved States: Arizona Florida Georgia Idaho Iowa South Dakota Texas South Carolina ... Collaborate with vendors and third-party providers to manage software updates, hardware ...
PACS Administrator (FT- 1.0 FTE, Night Shift, Remote Possible)
Bozeman, MT · On-site +1
$23.25 - $29.25/hr
Remote Work Approved States: Arizona Florida Georgia Idaho Iowa South Dakota Texas South Carolina ... Collaborate with vendors and third-party providers to manage software updates, hardware ...
PACS Administrator (FT- 1.0 FTE, Night Shift, Remote Possible)
$23.25 - $29.50/hr
Remote Work Approved States: Arizona Florida Georgia Idaho Iowa South Dakota Texas South Carolina ... Collaborate with vendors and third-party providers to manage software updates, hardware ...
PACS Administrator (FT- 1.0 FTE, Night Shift, Remote Possible)
$23.25 - $29.50/hr
Remote Work Approved States: Arizona Florida Georgia Idaho Iowa South Dakota Texas South Carolina ... Collaborate with vendors and third-party providers to manage software updates, hardware ...
3Rd Shift Remote Labview information
Other
Posted 28 days ago
Job description
REMOTE
1 year Contract
2nd Shift (3PM EST - 11:30 PM EST)
3rd Shift (11PM EST - 7:30 AM EST)
Position Summary
The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. This role provides expert-level troubleshooting, guides lower-tier analysts, and ensures effective support coverage during their assigned shift.
The Shift Lead plays a critical role in ensuring incident resolution, operational excellence, and alignment of support activities with clinical and business objectives across 13 state-operated healthcare facilities.
Key Responsibilities
- Serve as the highest escalation point for complex Epic-related incidents, service requests, and troubleshooting.
- Provide expert-level support for Epic applications, including issue triage, resolution, and coordination with application analysts and vendors.
- Lead support staff during assigned shifts, offering guidance, coaching, and performance oversight.
- Monitor and prioritize ServiceNow ticket queues to ensure service level agreements (SLAs) are met.
- Coordinate with clinical informatics, application teams, and infrastructure services to address cross-functional issues.
- Oversee helpdesk operations during shift, including workload distribution, shift reporting, and escalation handling.
- Assist in planning and supporting Epic go-lives, system upgrades, and Technical Dress Rehearsals (TDRs).
- Develop and maintain technical documentation, workflows, and knowledge base content.
- Train and mentor helpdesk team members, ensuring adherence to support standards and customer service best practices.
- Report critical incidents, risks, and patterns to leadership for further review and resolution.