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3Pl Operations Manager Jobs in Philadelphia, PA (NOW HIRING)

International Warehouse Group

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3PL Logistics Routing, Compliance & Office Manager

Hamilton, NJ · Remote

$85K - $105K/yr

About IWG IWG is a rapidly growing third-party logistics (3PL) provider serving some of the nation ... With operations spanning retail distribution, eCommerce fulfillment, transportation, compliance ...

BWT Logistics

Operations Manager

New Castle, DE · On-site

$65K - $70K/yr

Operations Manager - Warehouse Operations Employment Type: Full-Time Schedule: 2pm - 11pm EST ... BWT Logistics is a leading third‑party logistics (3PL) provider with over 40 years of experience ...

Cart.com

Operations Supervisor, Inbound

Florence, NJ · On-site

The Inbound Operations Manager is responsible for leading all inbound functions within the ... Prior 3PL operations experience. Physical Work Environment: * Able to work 2nd shift: Monday-Friday ...

CREATIVE INNOVATION INC

Logistics Coordinator

Palmyra, NJ · On-site

$19 - $25/hr

... management to ensure orders are shipped accurately and on time. This position will work closely ... Maintain communication with 3PL warehouses, internal warehouse teams, carriers, and operations ...

Cart.com

Operations Supervisor, Inbound

Florence, NJ · On-site

Manage inbound scheduling and communication with clients to ensuretimelyandaccurateprocessing ... Prior 3PL operations experience. Physical Work Environment: * Able to work 2nd shift: Monday-Friday ...

Salson Logistics

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Customer Service Representative - Logistics & Transportation

Burlington, NJ · On-site

$45K - $60K/yr

Generate and distribute operational and performance reports to customers and management ... Previous experience in trucking, dedicated fleet, brokerage, or third-party logistics (3PL ...

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All Jobs3Pl Operations Jobs3Pl Operations Manager Jobs3Pl Operations Manager Jobs in Philadelphia, PA

3Pl Operations Manager information

See Philadelphia, PA salary details

$31.3K

$64K

$119.6K

How much do 3pl operations manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for 3pl operations manager in Philadelphia, PA is $64,033.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $78,200.00 per year, depending on experience, location, and employer.

What does a 3PL operations manager do?

A 3PL (Third-Party Logistics) Operations Manager oversees the logistics and supply chain activities managed by third-party providers. Their responsibilities include managing warehouse operations, coordinating transportation, ensuring timely delivery, optimizing inventory, and maintaining high service levels for clients. They also monitor performance metrics, implement process improvements, and ensure compliance with safety and regulatory standards. Effective communication and problem-solving skills are essential for collaborating with clients, vendors, and internal teams.

What are the key skills and qualifications needed to thrive as a 3PL operations manager?

To thrive as a 3PL Operations Manager, you need expertise in supply chain management, logistics coordination, and warehouse operations, usually supported by a degree in logistics or business and relevant industry experience. Familiarity with warehouse management systems (WMS), transportation management systems (TMS), and certifications like APICS or Six Sigma are highly beneficial. Strong leadership, problem-solving, and effective communication skills help drive team performance and client satisfaction. These abilities are vital for ensuring efficient logistics operations, cost control, and high service levels in a dynamic third-party logistics environment.

What are some typical challenges a 3PL operations manager faces when coordinating logistics across multiple clients?

A 3PL Operations Manager often manages logistics for several clients with varying needs, which can present challenges such as balancing competing priorities, managing fluctuating inventory levels, and ensuring on-time delivery despite supply chain disruptions. Additionally, maintaining clear communication between warehouse staff, transportation partners, and clients is crucial to prevent errors and delays. The ability to quickly adapt and implement process improvements is essential to meet client expectations and optimize operational efficiency.

What are popular job titles related to 3Pl Operations Manager jobs in Philadelphia, PA?

For 3Pl Operations Manager jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching 3Pl Operations Manager jobs in Philadelphia, PA look for?

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Cities near Philadelphia, PA with the most 3Pl Operations Manager job openings:

3Pl Operations Manager jobs near you
Infographic showing various 3Pl Operations Manager job openings in Philadelphia, PA as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $64,033 per year, or $30.8 per hour.

3PL Logistics Routing, Compliance & Office Manager

Hamilton, NJ • Remote

International Warehouse Group
51 - 200 employees
Learn more about International Warehouse Groupexternal

$85K - $105K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 15 days ago

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Job description

About IWG

IWG is a rapidly growing third-party logistics (3PL) provider serving some of the nation's largest retailers and eCommerce brands. With operations spanning retail distribution, eCommerce fulfillment, transportation, compliance management, and warehouse services, we pride ourselves on delivering exceptional service and operational excellence to our clients.

We are seeking an experienced Logistics Routing, Compliance & Office Manager to join our team and play a critical role in supporting client onboarding, retailer compliance, operational execution, and customer success.

Position Overview

The Logistics Routing, Compliance & Office Manager will serve as the primary liaison between clients, retailers, and internal operations teams. This individual will oversee retailer compliance requirements, routing processes, client onboarding, WMS implementation support, reporting, billing audits, and day-to-day office operations.

This role requires a highly organized logistics professional with extensive experience managing shipments to major retailers and a strong understanding of retailer routing guides, compliance standards, and warehouse management systems.

Key Responsibilities

Client Onboarding & Account Management

  • Lead onboarding of new clients from implementation through operational launch.
  • Conduct Warehouse Management System (WMS) demonstrations and training sessions.
  • Coordinate setup of customer profiles, shipping requirements, retailer compliance standards, and reporting structures.
  • Serve as a primary point of contact for clients regarding operational and compliance-related matters.

Retailer Compliance & Routing

  • Manage retailer routing requirements and shipping compliance for major retailers.
  • Ensure proper label generation, placement, ASN requirements, routing requests, appointment scheduling, and shipping documentation.
  • Maintain retailer compliance standards and proactively address potential chargeback risks.
  • Monitor retailer portals and communication channels for updates and requirements.

Reporting & Operational Support

  • Generate and distribute open order, closed order, and exception reports.
  • Collaborate with warehouse leadership to resolve shipping issues and ensure SLA compliance.
  • Support inventory, order management, and operational reporting initiatives.
  • Assist in developing and documenting standard operating procedures.

Billing & Administrative Oversight

  • Work closely with site teams to establish customer billing profiles and invoicing structures.
  • Perform billing audits to ensure accuracy of storage, fulfillment, transportation, and value-added service charges.
  • Review customer contracts and ensure operational activities align with agreed billing terms.
  • Support office administration and cross-functional coordination across departments.

Leadership & Collaboration

  • Partner directly with executive leadership on strategic initiatives and operational improvements.
  • Collaborate with warehouse management, transportation teams, customer service, and finance departments.
  • Help drive process improvements, efficiency gains, and customer satisfaction initiatives.

Qualifications

Required Experience

  • Minimum 5 years of experience in logistics, supply chain, retail compliance, routing, customer onboarding, or 3PL operations.
  • Extensive experience shipping to major retailers including:
    • Walmart
    • Costco
    • Amazon
    • Kohl's
    • JCPenney
    • Target
    • Macy's
    • Nordstrom
    • Other major retail and eCommerce channels
  • Strong understanding of retailer routing guides, ASN requirements, labeling standards, compliance programs, and chargeback prevention.
  • Experience working within Warehouse Management Systems (WMS), ERP systems, retailer portals, and EDI environments.
  • Strong proficiency in Microsoft Excel and reporting tools.

Preferred Qualifications

  • Experience within a high-volume 3PL environment.
  • Knowledge of parcel, LTL, FTL, and retailer-direct shipping operations.
  • Excellent project management and organizational skills.
  • Strong communication and client relationship management abilities.

What We Offer

  • Competitive salary based on experience
  • Health, dental, and vision benefits
  • Paid time off and company holidays
  • Career growth opportunities within a rapidly expanding organization
  • Opportunity to work directly with executive leadership and influence company-wide initiatives
  • Ability to drive meaningful change and help shape a positive, productive workplace culture

Equal Opportunity Employer

IWG is an equal opportunity employer committed to diversity, equity, and inclusion. We encourage applicants of all backgrounds and experiences to apply.

Company Description

IWG is a rapidly growing third-party logistics (3PL) provider serving some of the nation's largest retailers and eCommerce brands. With operations spanning retail distribution, eCommerce fulfillment, transportation, compliance management, and warehouse services, we pride ourselves on delivering exceptional service and operational excellence to our clients.