We rank among the leaders in areas like application development and AI/ML, and our people-first ... remote communication and collaboration platforms such as GitHub, Slack, and JIRA to maintain ...
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We rank among the leaders in areas like application development and AI/ML, and our people-first ... remote communication and collaboration platforms such as GitHub, Slack, and JIRA to maintain ...
Senior Technical Support Engineer
Plano, TX · On-site +1
$90K - $110K/yr
Customer-first communication style, with the ability to create a positive support experience ... Prepare high-quality Tier 3 or Engineering escalations that include technical evidence ...
Senior Technical Support Engineer
Plano, TX · On-site +1
$90K - $110K/yr
Customer-first communication style, with the ability to create a positive support experience ... Prepare high-quality Tier 3 or Engineering escalations that include technical evidence ...
Windows QA Engineer (C# / Windows OS) - Hybrid or Remote
Dallas, TX · On-site +1
$80K - $95K/yr
Windows QA Engineer (IT Systems & Endpoint Management) Overview We are seeking a detail-oriented ... Background in IT Helpdesk or Desktop Support environments * Solid understanding of file systems ...
Windows QA Engineer (C# / Windows OS) - Hybrid or Remote
Dallas, TX · On-site +1
$80K - $95K/yr
Windows QA Engineer (IT Systems & Endpoint Management) Overview We are seeking a detail-oriented ... Background in IT Helpdesk or Desktop Support environments * Solid understanding of file systems ...
Enterprise Endpoint Engineer
Dallas, TX · Remote
$109K - $136K/yr
... Desktop solutions * Define remote access architecture * Support hybrid and cloud workspace models ... Define cloud-first endpoint management strategy * Support modern authentication & Zero Trust
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Enterprise Endpoint Engineer
Dallas, TX · Remote
$109K - $136K/yr
... Desktop solutions * Define remote access architecture * Support hybrid and cloud workspace models ... Define cloud-first endpoint management strategy * Support modern authentication & Zero Trust
... across support and engineering groups. Develop, automate, and maintain failover and recovery ... remote state, drift detection, LUT/policy-as-code, and targeted applies; using Kubernetes for ...
... across support and engineering groups. Develop, automate, and maintain failover and recovery ... remote state, drift detection, LUT/policy-as-code, and targeted applies; using Kubernetes for ...
... across support and engineering groups. Develop, automate, and maintain failover and recovery ... remote state, drift detection, LUT/policy-as-code, and targeted applies; using Kubernetes for ...
... across support and engineering groups. Develop, automate, and maintain failover and recovery ... remote state, drift detection, LUT/policy-as-code, and targeted applies; using Kubernetes for ...
... across support and engineering groups. Develop, automate, and maintain failover and recovery ... remote state, drift detection, LUT/policy-as-code, and targeted applies; using Kubernetes for ...
New
... across support and engineering groups. Develop, automate, and maintain failover and recovery ... remote state, drift detection, LUT/policy-as-code, and targeted applies; using Kubernetes for ...
New
Position: IT Support Engineer - (POS, Payment Systems, Dining & Retail Services) Location ... Remote Duration: Long term contract Job Summary: The Service and Support Analyst provides technical ...
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Position: IT Support Engineer - (POS, Payment Systems, Dining & Retail Services) Location ... Remote Duration: Long term contract Job Summary: The Service and Support Analyst provides technical ...
IT Support Analyst
Dallas, TX · Remote
Provide onsite IT support for Dallas-based employees and remote support for users across other ... Minimum of 2 years of experience in an IT Support, Service Desk, or Desktop Support role, with a ...
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IT Support Analyst
Dallas, TX · Remote
Provide onsite IT support for Dallas-based employees and remote support for users across other ... Minimum of 2 years of experience in an IT Support, Service Desk, or Desktop Support role, with a ...
Req ID: 139027 Remote Position: Hybrid Region: Americas Country: USA Summary This is an exciting ... The Network Engineer engages with customers to understand their topology and provides suggestions ...
Req ID: 139027 Remote Position: Hybrid Region: Americas Country: USA Summary This is an exciting ... The Network Engineer engages with customers to understand their topology and provides suggestions ...
Field Application Engineer '27
Frisco, TX · On-site +1
$53K - $80K/yr
Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ... Benefits: Medical, dental, vision, 401K match, ~4 weeks PTO in first full year * Career Growth:
Field Application Engineer '27
Frisco, TX · On-site +1
$53K - $80K/yr
Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ... Benefits: Medical, dental, vision, 401K match, ~4 weeks PTO in first full year * Career Growth:
... Remote First Shift Contact Center Representatives to join our dynamic inbound contact center ... encouraging financial support. Serving in this position facilitates ministry activities and ...
... Remote First Shift Contact Center Representatives to join our dynamic inbound contact center ... encouraging financial support. Serving in this position facilitates ministry activities and ...
IT Engineer 3 (Remote)
Dallas, TX · On-site +1
The IT Engineer 3 is responsible for handling complex technical issues escalated from Tier I and ... Support and manage software deployments, updates, and patches for the organization's desktop and ...
IT Engineer 3 (Remote)
Dallas, TX · On-site +1
The IT Engineer 3 is responsible for handling complex technical issues escalated from Tier I and ... Support and manage software deployments, updates, and patches for the organization's desktop and ...
Remote with Travel Job Schedule: 1st Shift 9/80 We are looking for an Electrical Engineer Scientist for our Greenville, TX location. This position would require FAA ODA Unit Member status. The role ...
New
Remote with Travel Job Schedule: 1st Shift 9/80 We are looking for an Electrical Engineer Scientist for our Greenville, TX location. This position would require FAA ODA Unit Member status. The role ...
New
Principal Platform Software Engineer
Coppell, TX · Remote
$102K - $138K/yr
... across backend, desktop, mobile, embedded, and cloud systems. This hands-on role focuses on ... This is a direct-hire position working primarily remote with occasional on-site presence required ...
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Principal Platform Software Engineer
Coppell, TX · Remote
$102K - $138K/yr
... across backend, desktop, mobile, embedded, and cloud systems. This hands-on role focuses on ... This is a direct-hire position working primarily remote with occasional on-site presence required ...
... Remote First Shift Bilingual Contact Center Representatives to join our dynamic inbound contact ... encouraging financial support. Serving in this position facilitates ministry activities and ...
... Remote First Shift Bilingual Contact Center Representatives to join our dynamic inbound contact ... encouraging financial support. Serving in this position facilitates ministry activities and ...
Backend Engineer - Remote
Dallas, TX · Remote
$80 - $120/hr
Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Availability Selected experts should be prepared to begin their first tasks within 24-48 hours of ...
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Backend Engineer - Remote
Dallas, TX · Remote
$80 - $120/hr
Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Availability Selected experts should be prepared to begin their first tasks within 24-48 hours of ...
AI Engineer - Remote
Dallas, TX · Remote
$80 - $120/hr
Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Availability Selected experts should be prepared to begin their first tasks within 24-48 hours of ...
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AI Engineer - Remote
Dallas, TX · Remote
$80 - $120/hr
Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Availability Selected experts should be prepared to begin their first tasks within 24-48 hours of ...
AI First Lead Developer - Remote
Dallas, TX · Remote
$55 - $60/hr
AI First Lead - Full Stack .NET / React Location: Remote - USA Type: Contract-to-Hire Experience ... NET Engineer to lead a team of developers on a large-scale legacy application modernization project.
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AI First Lead Developer - Remote
Dallas, TX · Remote
$55 - $60/hr
AI First Lead - Full Stack .NET / React Location: Remote - USA Type: Contract-to-Hire Experience ... NET Engineer to lead a team of developers on a large-scale legacy application modernization project.
Customer Support Specialist
Dallas, TX · On-site +1
$20/hr
... first attitude and the ability to work independently. The ideal candidate will have ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Customer Support Specialist
Dallas, TX · On-site +1
$20/hr
... first attitude and the ability to work independently. The ideal candidate will have ... This is a fully remote position, but you must be located within the United States * Fluent in ...
1St Shift Remote Desktop Support Engineer information
See Dallas, TX salary details
$9.99 - $13.19
4% of jobs
$13.19 - $16.39
1% of jobs
$16.39 - $19.59
12% of jobs
$20.68 is the 25th percentile. Wages below this are outliers.
$19.59 - $22.79
23% of jobs
The median wage is $24.30 / hr.
$22.79 - $25.98
20% of jobs
$25.98 - $29.18
14% of jobs
$29.38 is the 75th percentile. Wages above this are outliers.
$29.18 - $32.38
9% of jobs
$32.38 - $35.58
5% of jobs
$35.58 - $38.78
5% of jobs
$38.78 - $41.98
4% of jobs
$41.98 - $45.18
2% of jobs
$9
$26
$45
How much do 1st shift remote desktop support engineer jobs pay per hour?
As of Sep 6, 2026, the average hourly pay for 1st shift remote desktop support engineer in Dallas, TX is $26.70, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $30.43 per hour, depending on experience, location, and employer.
What is the difference between 1St Shift Remote Desktop Support Engineer vs 1St Shift Help Desk Technician?
| Aspect | 1St Shift Remote Desktop Support Engineer | 1St Shift Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+ or similar |
| Work Environment | Remote, technical support for enterprise systems | On-site or remote, general user support |
| Industry Usage | IT, tech support, enterprise networks | IT, customer service, technical support |
The 1St Shift Remote Desktop Support Engineer specializes in remote troubleshooting and resolving issues related to remote desktop connections and enterprise systems, often requiring specific certifications. In contrast, the 1St Shift Help Desk Technician provides broader user support, handling various hardware and software issues, often with more general certifications. Both roles are essential in IT support but differ mainly in technical focus and scope.
Job description
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.
WHY JOIN US
If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!
ABOUT THE ROLE
We are looking for a QA/Support Engineer to author and QA AI-driven automations against defined healthcare workflows, execute high-volume repetitive automation tasks with accuracy, and maintain structured technical and process documentation for a healthcare technology platform. You will contribute to continuous improvements of core applications and internal tooling while collaborating across product, engineering, and QA teams using GitHub, Slack, and JIRA. This is a 3-month contract engagement with potential for extension, requiring fast ramp-up and strong attention to detail.
WHAT YOU WILL DO
- Provide support and documentation.
- Execute detailed and high-volume, repetitive automation tasks with accuracy.
- Contribute to continuous improvements of core applications and internal developer tooling to optimize customer and team workflows.
- Create structured technical and process documentation to support ongoing application operations.
- Utilize remote communication and collaboration platforms such as GitHub, Slack, and JIRA to maintain project alignment and speed.
MUST HAVES
- You must be authorized to work for ANY employer in the US (e.g., Green card holders, TN visa holders, GC EAD, H4 EAD, U4U with EAD), as we are unable to sponsor or take over employment visa sponsorship at this time;
- 1+ years of technical or software-adjacent experience; comfortable working from structured process documentation.
- Experience authoring and QAing AI-driven automations against defined healthcare workflows.
- Fast ramp-up time expected within a few days of joining.
- Detail-oriented and comfortable with high-volume, repetitive task execution.
- A strong sense of ownership and willingness to overcome every challenge with the same level of energy, regardless of the complexity or the end goal.
- Experience working in an environment leveraging remote communication and collaboration tools such as GitHub, Slack, and JIRA.
- Strong communication skills with excellent interpersonal effectiveness, in one-on-one interactions and presenting to a room.
- A deep sense of quality and attention to detail.
- Strong software engineering foundation and experience.
- Upper-intermediate English level.
NICE TO HAVES
- Experience within the healthcare domain.
PERKS AND BENEFITS
- Growth without limits: build your skills through mentorship, internal TechTalks, challenging projects, and a dedicated annual learning budget
- Competitive compensation: get recognition that reflects your skills and impact, with regular performance and compensation reviews
- Flexibility: work 100% remotely with flexible hours that support focus, autonomy, and a healthy work rhythm
- Meaningful, modern projects: build impactful products using modern technologies alongside global teams and leading brands
- Collaborative culture: join a supportive environment with zero micromanagement where ideas are welcomed and contributions are recognized
- Well-being & support: access local well-being programs and people-focused support tailored to your location
About AgileEngine
Sourced by ZipRecruiter
Industry
Software development
Company size
201 - 500 Employees
Headquarters location
McLean, VA, US
Year founded
2000