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1800 Fedex Jobs (NOW HIRING)

Federal Express Corporation

Courier/Non-DOT-2

Eagle, CO

$25.42 - $35.96/hr

Checks shipments for conformance to FedEx features of service and provides related customer service ... FT COURIER NON/DOT Full Time Monday-Friday Monday 830-1800, Tuesday-Friday 915-1800 Click HERE to ...

Federal Express Corporation

Courier/DOT

Sterling, CO · On-site

$21.05 - $31.26/hr

Checks shipments for conformance to FedEx features of service and provides related customer service ... Courier/DOT Full-Time Monday- Friday 0730-1800 domiciled at 2000 S., US-6, Sterling, CO 80751 Click ...

Federal Express Corporation

Customer Rep-Station

Ontario, CA · On-site

$16.25 - $22/hr

College diploma preferred Knowledge of Canadian Customs regulations preferred Knowledge of FedEx ... Shift: 1700 to 2100 Mon / Tues / Thurs / Fri and Saturday 0900 to 1800. Pay: Additional Details:

Federal Express Corporation

Courier/DOT

Pleasanton, CA

$25.26 - $37.52/hr

Checks shipments for conformance to FedEx features of service and provides related customer service ... Tuesday - Friday 0800 - 1800 Click HERE to learn more about the Courier/DOT position! Pay ...

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How much do 1800 fedex jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for 1800 fedex in the United States is $23.70, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $27.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a FedEx customer service representative?

To thrive as a FedEx Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with FedEx's tracking systems, shipping software, and customer relationship management (CRM) tools is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help you stand out in this role. These competencies are crucial for efficiently resolving customer inquiries and ensuring a positive service experience.

What are 1800 FedEx jobs?

1800 FedEx jobs typically refer to customer service positions within FedEx’s call centers, where employees respond to customer inquiries, resolve shipping issues, process orders, and provide support over the phone. These roles require strong communication skills, problem-solving abilities, and a customer-focused attitude. Employees may also handle tracking shipments, assisting with billing questions, and escalating complex issues to specialized teams. Working in a FedEx call center can be a rewarding opportunity for those interested in logistics and customer service.

What are the typical challenges faced by customer service representatives at FedEx, and how can applicants prepare for them?

Customer service representatives at FedEx often manage high call volumes, resolve time-sensitive delivery issues, and address a wide variety of customer concerns. Applicants should be prepared to work in a fast-paced environment where strong communication, problem-solving skills, and patience are essential. Familiarity with FedEx's services and the ability to remain calm under pressure will help candidates thrive in this role. Training is typically provided, but prior experience in customer support can be valuable.

What is the difference between 1800 Fedex vs Fedex Delivery Driver?

Aspect1800 FedexFedex Delivery Driver
CredentialsHigh school diploma, valid driver’s licenseHigh school diploma, valid driver’s license
Work EnvironmentCustomer service centers, package sorting facilitiesOn-road delivery, customer interaction
Employer & IndustryFedex Corporation, logistics and courier servicesFedex Corporation, courier and delivery services

Both roles involve working within Fedex's logistics network, requiring similar credentials. The main difference is that 1800 Fedex typically refers to customer service or call center roles, while Fedex Delivery Drivers focus on on-road package delivery. Understanding these distinctions helps job seekers target the right position within Fedex's operations.

More about 1800 Fedex jobs
What job categories do people searching 1800 Fedex jobs look for? The top searched job categories for 1800 Fedex jobs are:
1800 Fedex jobs near you
Infographic showing various 1800 Fedex job openings in the United States as of August 2026, with employment types broken down into 9% As Needed, 82% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution, with an average salary of $49,290 per year, or $23.7 per hour.

Service Center Support PT

FedEx Freight Holding Company, Inc.

Cookeville, TN • On-site

$14.50 - $18.50/hr

Part-time

Posted 7 days ago

Job description

Starting Rate of Pay: $ 18.32 per hour
Shift Time: 1200-1800
POSITION OVERVIEW:
Responsible for handling the needs of customers, processing documentation that accompanies the movement of freight, and performing other administrative and customer service duties as necessary in the daily operation of the service center.
ESSENTIAL FUNCTIONS:
  • Perform administrative/clerical functions, including but not limited to, maintaining files, copying, imaging, answering phones, data entry, sorting/ distributing mail and/or packages
  • Verify and complete required documentation and reports
  • Provide accurate information and assistance to customers, which includes determining pick-up and/or delivery needs, problem resolution, updating systems to meet customer special handling requirements, selling company services and provide potential leads to sales
  • Enter freight shipment information into computer system to include, but not limited to, accurately status shipments, generate freight bills and/or correct freight bills, etc.
  • Administer freight pick-up process, as required
  • Assist customers via phone, e-mail and/or fax in all inquiries, including but not limited to, tracing shipments, rate quotes, tariff discrepancies, billing and/or invoicing questions, etc.
  • Make freight delivery appointments, as required
  • Review drivers' Hours-of-Service logs to ensure accuracy, as required; report discrepancies to appropriate leadership member
  • Assist city operations, including but not limited to, checking-in drivers and processing related documentation, coordinating drop-off situations, coordinating driver collections, etc.
  • Communicate with sales, operations and other service centers and/or departments to ensure customer's needs are achieved and all issues are resolved
  • Reconcile cash and checks collected, prepare deposits and prepare COD check remittance to customers, as required
  • Comply with all applicable laws/regulations, as well as company policies/procedures
  • Perform other duties as required

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job.
QUALIFICATIONS:
  • High school diploma or GED
  • Two years general office experience preferred
  • One year customer service experience, preferred
  • Previous transportation experience preferred
  • Strong phone and interpersonal skills
  • Ability to count and perform basic math, with or without a calculator
  • Strong written and verbal communication skills
  • Ability to comprehend the various FedEx service products to assist in determining customers' needs
  • Ability to use general office equipment, e.g. computer, fax machine, copier, scanner, etc
  • Typing/data entry skills
  • Ten-key skills preferred
  • PC experience with the ability to learn required computer systems/programs
  • Demonstrated time management, organizational and multi-tasking skills
  • Ability to handle confidential information
  • Ability to follow instructions and complete required training
  • Ability to work independently and/or as a team member
  • Ability to work in a fast-paced team environment

WORKING CONDITIONS:
Office/dock environment
Fast-paced; deadline oriented
Hours may vary due to operational needs
EST FedEx Freight, Inc
FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at ADAAssistance@fedexfreight.com. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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