<p><strong><span data-contrast="auto">Real people. Real service.</span></strong></p> <p><span data-contrast="auto">At </span><a href="https://www.supplyhouse.com/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">SupplyHouse.com</span></span></a><span data-contrast="auto">, we value every individual team member and cultivate a community where people come first. Led by our core values of </span><strong><span data-contrast="auto">G</span></strong><span data-contrast="auto">enerosity, </span><strong><span data-contrast="auto">R</span></strong><span data-contrast="auto">espect, </span><strong><span data-contrast="auto">I</span></strong><span data-contrast="auto">nnovation, </span><strong><span data-contrast="auto">T</span></strong><span data-contrast="auto">eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.</span></p> <p><span data-contrast="auto"><iframe style="display: table; margin-left: auto; margin-right: auto;" src="https://www.youtube.com/embed/uInKvloCKd8?si=5rTgd7Pbm8_s3jhG" width="560" height="314"></iframe></span></p> <p><span class="TextRun SCXW203889305 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW203889305 BCX0">We are looking for a </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW203889305 BCX0">new Local Operations Supervisor</span></span><span class="TextRun SCXW203889305 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW203889305 BCX0"> to join our </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW203889305 BCX0">growing Local Operations</span><span class="NormalTextRun SCXW203889305 BCX0"> Team</span><span class="NormalTextRun SCXW203889305 BCX0"> and Fulfillment Center network</span><span class="NormalTextRun SCXW203889305 BCX0">. This individual will report into our Assistant General Manager and is responsible for the oversight, development, and accountability of the local operations team. If you are looking for a career that will allow you to motivate team members and support management, </span><span class="NormalTextRun SCXW203889305 BCX0">we’d</span><span class="NormalTextRun SCXW203889305 BCX0"> love to hear from you!</span></span></p> <p><strong><span data-contrast="auto">Job Type: </span></strong><span data-contrast="auto">Full-Time, Exempt</span></p> <p><strong><span data-contrast="auto">Location: </span></strong><span data-contrast="auto">530,000 sq. ft. in Columbus, OH at 6085 Winchester Pike, Columbus, OH 43110</span></p> <p><strong><span data-contrast="auto">Schedule:</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"134233279":true,"201341983":0,"335559740":240}"> Monday through Friday, from 8:30 a.m. to 5:00 p.m. ET</span></p> <p><strong><span data-contrast="auto">Salary:</span></strong><span data-contrast="auto"> $65,000 – $81,000 per year</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559740":240}"> </span></p> <p><em><strong>Please note: Training for this position will be Monday through Friday, from 7:30am to 4:00pm EST for the first week! </strong></em></p> <p><strong>Responsibilities:</strong></p> <ul> <li>Confirm daily routes and ensuring the Local Delivery Drivers are available to take orders</li> <li>Oversee Pickup Counter Associates in assisting customers on-site and during pickup counter hours of operations</li> <li>Assist Customer Service Team in Slack regarding anything related to Local Delivery and Pickup</li> <li>Communicate with Local Delivery Drivers while they are out on their routes</li> <li>Work with customers over the phone as it pertains to Local Delivery/Pickup orders</li> <li>Schedule new orders into WorkWave until cutoff times</li> <li>Ensure all vehicles are functioning properly and are up to date for maintenance</li> <li>Oversee waves, replenishment, picking and packing as it pertains to Local Delivery and Pickup orders</li> <li>Carry out supervisory responsibilities in conjunction with the warehouse General Manager, and accordance with SupplyHouse's policies and procedures</li> <li>Collaborate with the General Manager in aspects including but not limited to: hiring, training, assigning and directing work, appraising performance, disciplinary actions and addressing complaints/resolving issues</li> <li>Communicate all departmental personnel related issues to the warehouse General Manager prior to addressing team members to discuss the course of action</li> </ul> <p><strong>Requirements:</strong></p> <ul> <li>High school diploma or GED equivalent</li> <li>Ability to push and pull objects up to 60 pounds of force independently <ul> <li>Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds</li> </ul> </li> <li>Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day</li> <li>1-2 years of leadership experience in a fulfillment, warehouse, or distribution environment</li> <li>Proven experience overseeing daily operations, delegating tasks, and ensuring adherence to productivity and quality standards</li> <li>Demonstrated ability to train, coach, and develop associates to achieve departmental goals</li> <li>Working knowledge of warehouse management systems (WMS), RF scanners, and standard operating procedures</li> <li>Strong understanding of safety practices and ability to promote a safe and compliant work environment</li> <li>Direct fleet, transportation, routing, or delivery management experience</li> <li>Gig platform familiarity</li> </ul> <p><strong><span data-contrast="auto">Preferred Qualifications:</span></strong><span data-ccp-props="{"134233279":true,"201341983":0,"335559740":240}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="13" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559740":240}">Prior experience collaborating cross-functionally to implement process improvements or operational initiatives</span></li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="13" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559740":240}">Familiarity with performance management, including conducting feedback sessions and supporting employee development</span></li> </ul> <p><strong><span data-contrast="auto">Why work with us:</span></strong><span data-ccp-props="{"134233279":true,"201341983":0,"335559740":240}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1"><strong><span data-contrast="auto">We have awesome benefits</span></strong><span data-contrast="auto"> – We offer a wide variety of benefits to help support you and your loved ones. These include:</span> <ul> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1">Comprehensive and affordable medical, dental, vision, and voluntary life insurance options</li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1">401(k) with up to 4% company match</li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1">Paid vacation, sick time, and holidays</li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1">Company-paid life insurance and long-term disability</li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1">Discounted auto, home, and pet insurance programs</li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1">Flexible Spending Account (FSA)</li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1">Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)</li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1">$750 annual professional development budget</li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1">LinkedIn Learning membership</li> <li data-leveltext=""