Definition Join the CWP IT team supporting more than 50 business-critical systems across the organization. This position will focus on process improvement, system optimization, data standardization, and maximizing the value of technology investments. Performs related duties as required.
Key Responsibilities: Document and analyze business and IT processes Identify opportunities for standardization and efficiency Support requirements gathering and solution implementation Promote data quality, governance, and system utilization Collaborate across departments to improve technology outcomes Why Join Columbus Water & Power. At CWP, you'll have the opportunity to work on meaningful projects that directly impact the services our community depends on every day. Join a collaborative team dedicated to innovation, continuous improvement, and delivering exceptional service to our customers.
Examples of Work (Any one position may not include all of the duties listed, nor do the examples cover all of the duties that may be performed.) Consults with users to evaluate, develop, and document an understanding of business processes, needs, expectations, and technology requirements; analyzes and reviews requests for software, hardware, and additional technology to implement solutions, etc.; Develops the outline of the business systems design and defines the requirements and parameters of the proposed business systems; prepares cost estimates and project timelines for implementation of business systems; makes recommendations on improvements to business processes; Determines feasibility and requirements for computerization such as hardware configurations, peripheral equipment, maintenance support, mainframe interface, modem communications, and memory storage devices; analyzes hardware and software alternatives and recommends selections to management; Analyzes the current available third party systems to determine compatibility with and adaptability to the users' needs and the City's technical capabilities; Collaborates with technical section's specialists in areas such as database and application programming to adapt systems to specific departmental requirements; identifies potential problems and recommends solutions; Develops functional testing strategies, scripts, plans, etc.; coordinates the testing and implementation of departmental business systems with Department of Technology staff, department personnel, and/or consultants; evaluates the systems' effectiveness, efficiency, ease of use, and fulfillment of objectives; provides post-implementation support for newly implemented systems; Documents the development, testing, implementation, and evaluation of the business systems; directs the preparation of reports, training materials, and operational procedures related to the business systems; Attends seminars and participates in training to remain current with information technology issues and practices. Minimum Qualifications Possession of a bachelor's degree with significant coursework (sixteen (16) semester hours or twenty-four (24) quarter hours) in computer science, information systems, database management, systems analysis, or a closely related field and four (4) years of experience analyzing, evaluating, and implementing technology systems for business solutions. Substitution(s): Equivalent work experience documenting knowledge of business systems analysis and implementation may be substituted for the required education on a year-for-year basis
Possession of master's degree in business administration, public administration, computer science, or a closely related field may be substituted for one (1) year of the required experience. Test/Job Contact Information Recruitment #: 26-0543-V1 Employment Type: Full-Time (Regular) Should you have questions regarding this vacancy, please contact: Kimberly Hetterscheidt Department of Technology Division of Information Services 1111 E. Broad St.
Columbus, Ohio 43205 P: (614) 645-0367 E: khetterscheidt@columbus.gov The City of Columbus is an Equal Opportunity Employer