TechTammina

TechTammina

10 jobs near Columbus, OH

Experienced in requirements gathering (from customer team), workflow from old tools to new in: * o ... As-Is writer Additional Information Share the Profiles to dinesh@techtammina(dot)com Contact: 703 ...

Customer service and analytical skills required. Hands-on skills with Cisco call center ... Additional Information Share the Profiles to dinesh@techtammina(dot)com Contact: 703-349-1004 Job ...

... customer facing apps in the play store." Lead Mobile Developers at Financial Services client ... to dinesh@techtammina(dot)com Contact: 703-349-1004 Job Type: Contract Duration:Long Term ...

... services to customers to drive tangible business benefit. Required: Bachelor's Degree in Computer ... Additional Information Share the Profiles to mahesh(@)techtammina(dot)com Contact: 703-349-1004 Job ...

... customers Participate in the development of enterprise network security standards, and help ... Experience with F5 devices and RADIUS services would be beneficial Project management, technical ...

... customers * Participate in the development of enterprise network security standards, and help ... Experience with F5 devices and RADIUS services would be beneficial * Project management, technical ...

... customers Ability to work collaboratively in a team environment and operate effectively in ... Acknowledge, troubleshoot, resolve, escalate and determine root cause for Service Center tickets ...

IT Service Management Lead

TecTammina

Memphis, TN

Contractor

Re-posted 14 days ago


Job description

Job Description

Job Description


Client is looking for a consultant, preferable ITIL certified, who will work with the client to review the existing ITSM program and processes, provide gap analysis and lead the implementation of the new software and processes to provide best practices in delivering technology services and support to the client's business users.


Skill Requirements for Lead (on-site in Memphis):

  • Experienced in Service Management delivery
  • Experienced in ITIL
  • Experienced in requirements gathering (from customer team), workflow from old tools to new in:
  • o Problem Management
  • o Incident Management
  • o Event Management
  • o Change Management (FIRST PRIORITY)
  • o Incident Managemento general service management dashboards
  • Workshop delivery expert
  • Process Guide writer
  • As-Is writer



Additional Information

Share the Profiles to dinesh@techtammina(dot)com

Contact: 703-349-1004

Job Type: Contract

Duration:6+Months

Citizenship: USC/H1B/GC

Expenses: All-inclusive


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