About TeamLogic IT of Central Wisconsin TeamLogic IT of Central Wisconsin opened in September 2020 and is one of 300 Managed Service Provider franchise locations worldwide. Our mission is to create ...
3 Teamlogic It Jobs Hiring Near You
About TeamLogic IT of Central Wisconsin TeamLogic IT of Central Wisconsin opened in September 2020 and is one of 300 Managed Service Provider franchise locations worldwide. Our mission is to create ...
Onsite Level I Help Desk and Computer/IT Support Technician
Mosinee, WI · On-site
$17 - $24/hr
About TeamLogic IT of Central Wisconsin TeamLogic IT of Central Wisconsin opened in September 2020 and is one of 300 Managed Service Provider franchise locations worldwide. Our mission is to create ...
Onsite Level I Help Desk and Computer/IT Support Technician
Mosinee, WI · On-site
$17 - $24/hr
About TeamLogic IT of Central Wisconsin TeamLogic IT of Central Wisconsin opened in September 2020 and is one of 300 Managed Service Provider franchise locations worldwide. Our mission is to create ...
MSP Service Dispatcher
San Diego, CA · On-site
$26/hr
Training & development About Us TeamLogic IT Point Loma is a rapidly growing Managed Service ... Your Role As our Service Dispatcher , you'll be the central point of contact for our service ...
MSP Service Dispatcher
San Diego, CA · On-site
$26/hr
Training & development About Us TeamLogic IT Point Loma is a rapidly growing Managed Service ... Your Role As our Service Dispatcher , you'll be the central point of contact for our service ...
TeamLogic IT Central Wisconsin Jobs Information
Do workers at TeamLogic IT get paid breaks?
Sometimes. Only some people get paid breaks.
60% of people say they don’t get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and November 2025.
60% of people say they don’t get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and November 2025.
Does TeamLogic IT pay people when they’re sick?
Yes. Most people get paid when they’re sick.
83% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and November 2025.
83% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and November 2025.
How easy is it to get time off at TeamLogic IT?
Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and November 2025.
80% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and November 2025.
How easy is it to take sick days at TeamLogic IT?
Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and November 2025.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and November 2025.
Do people at TeamLogic IT feel treated with respect by their managers?
Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and November 2025.
100% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and November 2025.
Do people at TeamLogic IT get to take their breaks without interruption?
Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and November 2025.
83% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and November 2025.
Is it stressful to work at TeamLogic IT?
Some people feel stressed here.
40% of people say they often feel stressed at work.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and November 2025.
40% of people say they often feel stressed at work.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and November 2025.
Do people at TeamLogic IT recommend working with their team?
Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and November 2025.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and November 2025.
Do people think TeamLogic IT’s headquarters understands what’s happening where they work?
Most people think headquarters understands what’s happening where they work.
60% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and July 2025.
60% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and July 2025.
What are the most popular titles at Teamlogic It?
What are the most popular cities for Teamlogic It jobs?
What are the most popular states for Teamlogic It jobs?
What are the most popular categories at Teamlogic It?
$17 - $24/hr
Full-time
Re-posted 23 days ago
TeamLogic IT rating
9.3
Based on 6 frontline employees who took The Breakroom Quiz
9th of 225 rated it services
Job description
Searching for a workplace that values your work while maintaining a fun and team-oriented environment? Love building relationships, solving problems, helping other businesses succeed, and not having to do the exact same things every day? If so, it sounds like you would be a great fit to join our team!
We are currently seeking a detail-oriented and qualified Tier 1 Help Desk and Computer/IT Support Technician to join our team in a mostly in-office/onsite workplace environment. In this role, you will be responsible for troubleshooting and resolving customer requests submitted via phone/email/help desk portal. Other responsibilities include assisting with operations, projects, and computer support to ensure accurate and timely service delivery exceeding clients' expectations.
About TeamLogic IT of Central Wisconsin
About TeamLogic IT of Central Wisconsin
TeamLogic IT of Central Wisconsin opened in September 2020 and is one of 300 Managed Service Provider franchise locations worldwide. Our mission is to create business owner confidence in their IT infrastructure. We help ensure their technology reliably supports their business operations, scales with their growth, and secures the information and intellectual property that powers their business using our depth of experience, proactive management, periodic technical reviews, and best-in-class support and tools.
We focus on consistently training, mentoring, and investing in our staff's technical and customer service knowledge and skills setting us apart from our competitors and ultimately positively impacting our clients support experience. Our technician's learn from one another, create smart solutions to resolve challenges, share best practices across the technician community, and foster collaboration among more than 1500 technicians across North America.
Many can solve computer problems; few can solve them and turn people's bad day into a better one. We love doing that daily. By joining our growing team, you can create joy and happiness for customers everyday!
Benefits/Perks
- Flexible Scheduling
- Career Advancement Opportunities
- Challenging Work in a Pleasant Work Environment
- On-going Training
- Competitive Compensation
- People First Culture
Summary
The IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties. IT Technicians are expected to display good interpersonal skills as they will interact with colleagues, management, and clients daily.
IT Technician I Responsibilities:
- Provide first contact support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
- Prioritize incidents and service requests according to defined processes to meet defined SLAs.
- Use remote tools and diagnostic utilities to aid in resolving support requests.
- Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined.
- Installing and configuring hardware and software components throughout various network infrastructure devices.
- Install antivirus software and ensure virus definitions are up to date.
- Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
- Establishing good relationships with all departments and colleagues.
- Ensure company safety and security standards are met.
- Comply with all company standards and policies.
- Ask, don't assume.
IT Technician I Requirements:
- Associate's or bachelor's diploma or degree in a Computer Science field, Networking, or Information Technology or 2 years equivalent work experience.
- Willingness to learn and take constructive criticism without becoming defensive.
- Excellent customer service skills.
- Good problem-solving skills.
- Be positive and proactive.
- Valid Driver License and ability to drive to customer locations when required.
- Exceptional written and oral communication skills.
- Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills.
- Experience with desktop operating systems including Windows 10, Windows 11, and Mac OS.
- Experience with server operating systems including Server 2012, Server 2016, and Server 2019.
- Active Directory knowledge a plus
- Ninja RMM and Autotask PSA experience a plus
Our ideal candidate has the following qualifications:
- Minimum of 1 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
- Possesses strong organizational and time-management skills
- Results-oriented, self-motivated, energetic, professional, reliable and a team player
- CompTIA Net+, CompTIA Security+, or MCSA (Microsoft Certified Systems Administrator/Solutions Associate) certification
Job Type: Full-time
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Supplemental Pay:
- Bonus pay
- Overtime pay
License/Certification:
- Driver's License (Required)
- CompTIA Net+, CompTIA Security+, Kaseya, Datto, Sophos, and/or MCSA, desirable
Compensation: $17.00 - $24.00 per hour
Our growth isn't measured in numbers, it's an investment in aligning with the best talent.
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
We're Committed to a People First CultureOur philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.
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Do you have previous "Help Desk/Level 1" experience?* Yes No
Highest Level of Education* High School/GED Associates/Some College Bachelor's Master's or Higher
Do you have a valid driver's license and a clean driving record?* Yes No
Customer Service Experience* None Under 1 year 1 - 2 Years More than 2 years
Technical Support Experience* Under 1 year 1 - 2 years More than 2 years
Remote Desktop Experience* None Some Proficient
Active Directory Experience* None Some Proficient
List of Certifications Achieved*
CompTIA A+
CompTIA Network+
Other
Remote Monitoring & Management Tool Experience* None Some Proficient
Managed Service Provider Experience* Under 1 year 1 - 2 Years More than 2 years
I was referred to this position by a current employee
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About TeamLogic IT Central Wisconsin
Sourced by ZipRecruiter
Industry
It services and computer networking
Company size
1 - 10 Employees
Headquarters location
Schofield, WI, US