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SUMMARY:

The Service Technician-HDT position is responsible forcompleting consistent, quality service repairs to company's vehicles such astruck and emergency response bodies and chassis, motorhome chassis, andspecialty vehicles

JOB RESPONSIBILITIES:

Complete consistent and quality service repairs on company'svehicles such as truck and emergency response bodies and chassis, motorhomechassis, and specialty vehicles

Document cause and corrections for all repairs

Learn and retain skills and practices needed to completeassigned duties

Effectively communicate with customers, providing updates torepairs and answering any relevant technical questions, as requested

Read and follow detailed operator instructions, installationdrawings, blueprints, etcetera, as required by a particular area

Perform rework, as needed

Apply feedback or instructions from Supervisor, as needed

Complete proper forms and documentation

Self-check work and inspect prior processes

Use basic hand, electric, cordless, and pneumatic tools, asrequired

Meet service shop goals

Maintain a clean and safe work area

Initiate process improvements

Support 5S in work area

Communicate with cross-functional teams (manufacturing,engineering, materials, purchasing, sales, etcetera) to resolve issues

Work in proximity with customers, dealers, and OEMs, as needed

Solve complex problems with minimal assistance

Complete reports for travel expenses, as needed

Other duties as assigned

QUALIFICATIONS:

Minimum of five years in a service shop environment preferred

Possess a CDL, or be willing to obtain

Possess State of Michigan Heavy Duty Truck (HDT)certifications and ASE HDT Repair Certifications (T2 to T8), or be willing toobtain

Excellent attendance

Positive attitude

Strong and consistent attention to detail

Self-motivated with the ability to stay on task

Team oriented

Capable of comprehensive listening (understanding themessage(s) that is being communicated)

Basic computer skills are required

Willing to:

o Improve self / area / company (including pursuing additionaltraining, if needed)

o Develop a working knowledge of Spartan's systems (example:AS/400)

Able to:

o Accumulate tools and equipment required to perform assignedtasks

o Work overtime on short notice

o Embrace change