Schaeffler
Schaeffler

27 Schaeffler Customer Service Jobs Hiring Near You

Shipping Clerk

Joplin, MO · On-site

$25.80/hr

Obtain proof of delivery when required by customer service. Process recalls for quality, including ... Schaeffler Benefits * Pay starts at $22.60 and progresses to $25.80 * 1st shift 8:00am to 4:00pm As ...

Account Executive (Aerospace)

Stratford, ON · On-site

CA$85K - CA$100K/yr

Schaeffler is a dynamic global technology company, and its success has been a result of its ... Ensure excellent customer service through timely and professional communication, both virtually and ...

Obtain proof of delivery when required by customer service. Process recalls for quality, including ... Schaeffler Benefits * Pay starts at $22.60 and progresses to $25.80 * 1st shift 8:00am to 4:00pm As ...

Co-op - Payroll

Fort Mill, SC

$20.75 - $28/hr

Schaeffler is a dynamic global technology company and its success has been a result of its ... Customer Service - Help respond to employee payroll questions with guidance from senior team ...

Co-op - Payroll

Fort Mill, SC · On-site

$20.75 - $28/hr

Schaeffler is a dynamic global technology company and its success has been a result of its ... Customer Service - Help respond to employee payroll questions with guidance from senior team ...

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Schaeffler Jobs Information

What is it like to work at Schaeffler?

Schaeffler is a global company that values innovation, collaboration, and sustainability, fostering a culture of continuous improvement and teamwork. The company's structure is organized into various business units and divisions, with a flat hierarchy that encourages open communication and cross-functional collaboration, and employees work in a dynamic and modern environment with state-of-the-art facilities and equipment. Working at Schaeffler may appeal to candidates who are passionate about contributing to the development of cutting-edge technologies and products that shape the future of mobility and industry.

Do workers at Schaeffler get paid breaks?

Yes. Most people get paid breaks.
85% of people say they get paid breaks.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and June 2026.

Does Schaeffler pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
51% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and June 2026.

At Schaeffler, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
76% of people say they have to use vacation days when they’re out sick.
Based on data from 21 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from Schaeffler affordable enough for their workers?

Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 29 people who took the Breakroom Quiz between April 2025 and June 2026.

Do people get paid time off at Schaeffler?

Most people get paid time off work.
88% of people say they get paid time off.
Based on data from 25 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 91% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 11 people who took the Breakroom Quiz between December 2024 and February 2026.

Do workers at Schaeffler worry about hours?

Most people don’t worry about getting enough hours.
78% of people report they don’t worry about getting enough hours.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and March 2026.

Do Schaeffler workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it for Schaeffler workers to change shifts?

Most people find it hard to change shifts.
71% of people report that it’s hard to change shifts if they need to.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at Schaeffler?

Most people find it easy to get time off.
77% of people report it’s easy to get time off.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Schaeffler managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and March 2026.

Do jobs at Schaeffler spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to take sick days at Schaeffler?

Some people find it hard to take sick days.
36% of people report that it’s hard to take time off if they are sick.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at Schaeffler good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
52% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Schaeffler feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Schaeffler get to take their breaks without interruption?

Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at Schaeffler?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Schaeffler enjoy their jobs?

Most people enjoy their job.
68% of people report they enjoy their job.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Schaeffler recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at Schaeffler?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Schaeffler?

Only some people are given support to advance their career here.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think Schaeffler’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how Schaeffler is doing?

Only some people feel well informed about how the company is doing.
49% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and June 2026.
Infographic showing various Customer Service job openings at Schaeffler in the United States as of June 2026, with employment types broken down into 90% Full Time, 1% Part Time, 8% Nights, and 1% Summer. Highlights an 99% Physical, and 1% Hybrid job distribution.
Engineer - Quality Customer Service

Engineer - Quality Customer Service

Schaeffler

Wooster, OH • On-site

Full-time

Retirement

Posted 7 days ago


Schaeffler rating

7.0

Company rating: 7.0 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

289th of 417 rated machine equipment manufacturers


Job description

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.
Your Key Responsibilities
  • Act as primary quality interface to customer at production location.
  • Lead escort for customer visits, audits, PPAP reviews and more.
  • Ensure customer requirements and expectations are understood and coordinate efforts to meet those.
  • Coordinating all customer activities with respect to customer complaints and pilot/functional product runoffs.
  • Ensure customer satisfaction through continuous improvement by tracking and achieving quality targets
  • Collaborate with customers to align manufacturing processes with quality requirements and integrate customer feedback for quality enhancement.
  • Ensure and monitor compliance with customer-specific quality standards and requirements at production location.
  • Oversee quality assurance tasks across the manufacturing process, with authority to stop production, decide on blocking of suspect or defective parts or products.
  • Lead structured problem solving approach for customer complaints and track implemention of corrective actions (including lessons learned) at production location.
  • Manage communication between customers and segments including review and reporting in customer portals.
  • Trace affected products on customer side, transport, warehouse stock and production and coordinate internally and with customer.

Your Qualifications
  • Bachelors of Science in Engineering or equivalent
  • Understanding of statistical concepts, AIAG procedures and knowledge of current quality specifications.
  • Must have strong leadership skills and set a standard for cleanliness in the work area, makes an effort to assist co-workers, have a positive attitude and remain even tempered in an adverse working environment
  • Strong written and verbal communication
  • Have the ability to prioritize and make decisions
  • Project planning and management skills

Our Offering
  • 6% 401(k) company match
  • Explore more benefits at www.schaefflerbenefits.com

As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.
Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.
www.schaeffler.com/careers
Your contact
Schaeffler Transmission Systems, LLC
Heidi L. Schaad
+13302026162
Schaeffler is an equal employment opportunity / affirmative action employer. All qualified candidates will receive equal employment opportunities and consideration for employment without regard to unlawful consideration of race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, protected veteran status, or any other status protected by applicable law.
Keywords: Quality;

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