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Schaeffler
Schaeffler

35 Schaeffler Customer Service Jobs Hiring Near You

Schaeffler

Customer Quality Engineer

Danbury, CT

Schaeffler is a dynamic global technology company and its success has been a result of its ... Results-oriented with a strong customer service mindset * Knowledge of AIAG tools and related ...

Schaeffler

Customer Quality Engineer

Danbury, CT · On-site

Schaeffler is a dynamic global technology company and its success has been a result of its ... Results-oriented with a strong customer service mindset * Knowledge of AIAG tools and related ...

Schaeffler

Assembly Setter (Automotive)

Stratford, ON · On-site

CA$30.62 - CA$34.50/hr

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a ...

Schaeffler

Quality Assurance Eng.

Wooster, OH · On-site

Schaeffler is a dynamic global technology company and its success has been a result of its ... Excellent communication and customer service skills * Ability to excell in fast paced team ...

Schaeffler

Quality Assurance Eng.

Wooster, OH · On-site

Schaeffler is a dynamic global technology company and its success has been a result of its ... Excellent communication and customer service skills * Ability to excell in fast paced team ...

Schaeffler

Project Manager

Troy, MI · On-site

Schaeffler is a dynamic global technology company and its success has been a result of its ... Customer notification of the relocation or technical change according to CSR (e.g. SREA, BTAB, VCN ...

Schaeffler

Project Manager

Troy, MI · On-site

Schaeffler is a dynamic global technology company and its success has been a result of its ... Customer notification of the relocation or technical change according to CSR (e.g. SREA, BTAB, VCN ...

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Schaeffler Jobs Information

What is it like to work at Schaeffler?

Schaeffler is a global company that values innovation, collaboration, and sustainability, fostering a culture of continuous improvement and teamwork. The company's structure is organized into various business units and divisions, with a flat hierarchy that encourages open communication and cross-functional collaboration, and employees work in a dynamic and modern environment with state-of-the-art facilities and equipment. Working at Schaeffler may appeal to candidates who are passionate about contributing to the development of cutting-edge technologies and products that shape the future of mobility and industry.

What makes Schaeffler an attractive place to work?

Schaeffler is a leading global automotive and industrial supplier with a long history of innovation and technological advancements in the mobility and industrial sectors. The company offers a dynamic work environment that fosters collaboration, innovation, and continuous learning, with a focus on employee development and growth opportunities. By joining Schaeffler, individuals can contribute to shaping the future of mobility and industry, while also benefiting from a stable and secure work environment with opportunities for professional development and career advancement.

Do workers at Schaeffler get paid breaks?

Yes. Most people get paid breaks.
85% of people say they get paid breaks.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and June 2026.

Does Schaeffler pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
50% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and June 2026.

At Schaeffler, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
77% of people say they have to use vacation days when they’re out sick.
Based on data from 22 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from Schaeffler affordable enough for their workers?

Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 30 people who took the Breakroom Quiz between April 2025 and June 2026.

Do people get paid time off at Schaeffler?

Most people get paid time off work.
88% of people say they get paid time off.
Based on data from 26 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 91% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 11 people who took the Breakroom Quiz between December 2024 and February 2026.

Do workers at Schaeffler worry about hours?

Most people don’t worry about getting enough hours.
78% of people report they don’t worry about getting enough hours.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and March 2026.

Do Schaeffler workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it for Schaeffler workers to change shifts?

Most people find it hard to change shifts.
71% of people report that it’s hard to change shifts if they need to.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at Schaeffler?

Most people find it easy to get time off.
77% of people report it’s easy to get time off.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Schaeffler managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and March 2026.

Do jobs at Schaeffler spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to take sick days at Schaeffler?

Some people find it hard to take sick days.
35% of people report that it’s hard to take time off if they are sick.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and June 2026.

Is a Schaeffler job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and September 2025.

Is working at Schaeffler good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
52% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Schaeffler feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Schaeffler get to take their breaks without interruption?

Most people get breaks without interruption.
71% of people report that they get to take their breaks without interruption.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at Schaeffler?

Most people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Schaeffler enjoy their jobs?

Most people enjoy their job.
68% of people report they enjoy their job.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Schaeffler recommend working with their team?

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at Schaeffler?

Some people didn’t get enough training when they started.
45% of people report they didn’t get enough training when they started working here.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Schaeffler?

Only some people are given support to advance their career here.
In the last year, 37% of people report not being given support to advance their career here.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think Schaeffler’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how Schaeffler is doing?

Only some people feel well informed about how the company is doing.
48% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and June 2026.
What are the most popular jobs at Schaeffler?
What are the most popular categories at Schaeffler?
Infographic showing various Customer Service job openings at Schaeffler in the United States as of July 2026, with employment types broken down into 87% Full Time, 1% Part Time, and 12% Nights. Highlights an 100% Physical job distribution.
Representative - Customer Service

Representative - Customer Service

Schaeffler

Fort Mill, SC

$14 - $19/hr

Other

Medical, Dental, Vision, Retirement

Posted 4 days ago

Schaeffler rating

7.1

Company rating: 7.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

293rd of 430 rated machine equipment manufacturers

Job description

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.  

Your Key Responsibilities
  • Execute order fulfillment processes for an assigned customer group or an assigned group of products.
  • Respond to customers inquiries and complaints and detect reasons for logistics problems arising.
  • Provide explanations and solutions to customers to ensure customer satisfaction.
  • Coordinate with other departments and external providers to implement corrective actions.
  • Identify optimization areas of supply chain and logistics activities and report to Team Leader and/or Professionals.
  • Ensure that services delivered are in line with defined quality standards and processes.
Your Qualifications

Required:

  • 2-year college degree
  • Working knowledge of office technology
    • Computer applications (SAP, Outlook, Excel, etc.)
    • Phone etiquette
  • Excellent communication skills, both verbal and written
  • Time management skills and multi-tasking for working in a fast-paced environment
  • Ability to prioritize
  • Read reports and ability to use the data in reports for analysis
  • External applicants must be authorized to work in the US without employment VISA or other sponsorship

Preferred:

    • 4-year college degree
    • Proficient in SAP
    • 2-3 years of customer service / accounts receivable experience in a manufacturing environment
Our Offering

At Schaeffler, our success is driven by our employees. We value what you bring to our business, which is why we are committed to providing you with a competitive, comprehensive benefits program that gives you and your family the care you need to lead healthy, productive lives. This includes amongst others the following: 

  • Comprehensive healthcare coverage: Employees receive access to a range of medical, dental, and vision insurance plans, ensuring their well-being and peace of mind. 
  • Generous retirement savings options: The company provides competitive 401(k) matching contributions (up to 6%), empowering employees to build a secure financial future. 
  • Professional development opportunities: The company invests in its employees' growth by offering skill development workshops, and ongoing learning and developmentprograms. Through our Schaeffler Academy you will have access to a state-of-the-art and comprehensive learning and training offering.
  • Wellness initiatives: Employees have access to wellness programs and resources aimed at promoting physical, mental, and emotional health, fostering a supportive and thriving work environment.  

See all of our benefits at: Schaeffler Benefits

As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.

Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.

https://www.schaeffler.us/careers/

Your contact

Schaeffler Group USA Inc. 

Jason Gould 

Schaeffler is an equal employment opportunity / affirmative action employer. All qualified candidates will receive equal employment opportunities and consideration for employment without regard to unlawful consideration of race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, protected veteran status, or any other status protected by applicable law.

Keywords: Supply Chain Management;  

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