About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation ... Design and implement training programs to strengthen technical, insurance, and customer service ...
45 Reserv Insurance Jobs Hiring Near You
About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation ... Design and implement training programs to strengthen technical, insurance, and customer service ...
About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation ... TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable ...
About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation ... TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable ...
Familiarity with AI-enhanced claims tools or modern claims platforms (a strong plus at Reserv). Benefits * Generous health-insurance package with nationwide coverage, vision, & dental * 401(k) ...
Familiarity with AI-enhanced claims tools or modern claims platforms (a strong plus at Reserv). Benefits * Generous health-insurance package with nationwide coverage, vision, & dental * 401(k) ...
Sr. Data Analyst - Data Model Regulatory
$88K - $111K/yr
About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation ... TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable ...
Sr. Data Analyst - Data Model Regulatory
$88K - $111K/yr
About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation ... TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable ...
Sr. Data Analyst - Transport
$88K - $111K/yr
About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation ... TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable ...
Sr. Data Analyst - Transport
$88K - $111K/yr
About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation ... TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable ...
About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation ... TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable ...
About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation ... TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable ...
About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation ... TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable ...
About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation ... TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable ...
About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation ... TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable ...
About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation ... TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable ...
Litigation Claims Adjuster, Rideshare
Atlanta, GA · On-site +1
$47K - $62K/yr
About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation ... TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable ...
Litigation Claims Adjuster, Rideshare
Atlanta, GA · On-site +1
$47K - $62K/yr
About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation ... TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable ...
About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation ... TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable ...
About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation ... TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable ...
About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation ... TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable ...
About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation ... TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable ...
... Reserv employees * Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindset Qualifications * 7+ years of insurance claims experience in high exposure ...
... Reserv employees * Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindset Qualifications * 7+ years of insurance claims experience in high exposure ...
About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation ... TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable ...
About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation ... TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable ...
Bilingual Claims Customer Experience Specialist
$17.50 - $22.50/hr
... Reserv, you will be an integral part of our dedicated team focused on providing exceptional service to our customers during the insurance claims process. You will handle phone and email inquiries ...
Bilingual Claims Customer Experience Specialist
$17.50 - $22.50/hr
... Reserv, you will be an integral part of our dedicated team focused on providing exceptional service to our customers during the insurance claims process. You will handle phone and email inquiries ...
Inland Marine Adjuster
Atlanta, GA · On-site +1
About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation ... Active insurance adjuster's license by way of a designated home state, or home state * Bachelor ...
Inland Marine Adjuster
Atlanta, GA · On-site +1
About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation ... Active insurance adjuster's license by way of a designated home state, or home state * Bachelor ...
... Reserv employees * Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindset Qualifications * Minimum of 5 years of insurance claims experience in the ...
... Reserv employees * Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindset Qualifications * Minimum of 5 years of insurance claims experience in the ...
... and other Reserv employees * Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindset Qualifications * Minimum of 10 years of insurance claims ...
... and other Reserv employees * Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindset Qualifications * Minimum of 10 years of insurance claims ...
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring ... Active insurance adjuster's license by way of a designated home state; home state license required ...
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring ... Active insurance adjuster's license by way of a designated home state; home state license required ...
... Reserv employees * Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindset Qualifications * Minimum of 5 years of insurance claims experience in the ...
... Reserv employees * Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindset Qualifications * Minimum of 5 years of insurance claims experience in the ...
Claims Manager - Trucking (APD)
Atlanta, GA · On-site +1
About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation ... Bachelor's degree in insurance, business administration, or a related field; relevant ...
Claims Manager - Trucking (APD)
Atlanta, GA · On-site +1
About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation ... Bachelor's degree in insurance, business administration, or a related field; relevant ...
Reserv Jobs Information
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Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 22 days ago
Job description
About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
About the role
At Reserv, we're reimagining what modern claims handling can be - faster, smarter, and relentlessly customer-centric. As our Claims Director, you'll lead a team of Claims Professionals managing real property and auto damage claims, bodily injury claims, driving operational excellence through technology, analytics, and a deep commitment to customer experience.
You'll own the full customer journey, ensuring every interaction is seamless, empathetic, and efficient. This role blends strategic leadership with hands-on execution, requiring someone who can inspire teams, influence cross-functional partners, and scale a claims operation built for the future.
What You'll Do
Customer Experience & Strategy
Leadership & Team Development
Operational Excellence
Cross-Functional Collaboration
Requirements
Benefits
Additionally, we will
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
About the role
At Reserv, we're reimagining what modern claims handling can be - faster, smarter, and relentlessly customer-centric. As our Claims Director, you'll lead a team of Claims Professionals managing real property and auto damage claims, bodily injury claims, driving operational excellence through technology, analytics, and a deep commitment to customer experience.
You'll own the full customer journey, ensuring every interaction is seamless, empathetic, and efficient. This role blends strategic leadership with hands-on execution, requiring someone who can inspire teams, influence cross-functional partners, and scale a claims operation built for the future.
What You'll Do
Customer Experience & Strategy
- Develop and execute a comprehensive customer experience strategy aligned with Reserv's mission and growth goals.
- Define KPIs and performance metrics to drive satisfaction, retention, and overall experience quality.
- Identify emerging trends and technologies to continuously evolve our claims experience.
- Act as the voice of the customer in key business decisions.
Leadership & Team Development
- Build, lead, and develop a high-performing claims team.
- Oversee recruitment, onboarding, coaching, and ongoing professional development.
- Conduct regular performance evaluations and foster a culture of excellence, innovation, and accountability.
- Design and implement training programs to strengthen technical, insurance, and customer service skills.
Operational Excellence
- Serve as the escalation point for complex or sensitive customer issues, providing strategic guidance and resolution.
- Use data, analytics, and customer feedback to identify pain points and implement improvements.
- Partner with Product and Engineering to inform the development of tools, systems, and processes that enhance efficiency and outcomes.
- Ensure scalable, compliant, and efficient operations across all claims workflows.
Cross-Functional Collaboration
- Work closely with leaders across Claims Operations, Product, Engineering, and Marketing to drive customer-centric initiatives.
- Influence organizational priorities and ensure alignment with broader business objectives.
Requirements
- Bachelor's degree in business, marketing, communications, or a related field (advanced degree preferred).
- 10+ years of experience in insurance claims across multiple lines; property and/or auto strongly preferred.
- 5+ years of management experience, ideally leading remote teams.
- Proven ability to deliver results, overcome obstacles, and drive continuous improvement.
Benefits
- Generous health-insurance package with nationwide coverage, vision, & dental
- 401(k) retirement plan with employer matching
- Competitive PTO policy - we want our employees fresh, healthy, happy, and energized!
- Generous family leave policy after 8 months of continuous work
- Work from anywhere to facilitate your work life balance
- Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!
Additionally, we will
- Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
- Work toward reducing and eliminating all the administrative work from an adjuster role
- Foster a culture of empathy, transparency, and empowerment in a remote-first environment
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!
About Reserv
Sourced by ZipRecruiter
Industry
Insurance services
Company size
1 - 10 Employees
Headquarters location
New York, NY, US
Year founded
2022