Job Summary:
Intact Technology is a ServiceNow Elite Partner focused on federal and public sector clients, delivering ITSM, ITOM, ITAM, and AI-enabled workflows. They are seeking a ServiceNow Developer to design, develop, and enhance ServiceNow solutions within secure federal environments, working closely with clients and internal teams to deliver scalable solutions across the ServiceNow platform.
Responsibilities:
• Design, build, and enhance custom ServiceNow solutions that support secure government environments.
• Collaborate closely with stakeholders and mission leads to deliver highly tailored ITSM capabilities.
• Lead module development, integrations, and enhancements across the ServiceNow suite.
• Ensure platform stability, performance, and secure configuration under TS/SCI protocols.
• Mentor junior developers and provide technical direction on best practices in a high-stakes, cleared environment.
Qualifications:
Required:
• TS/SCI clearance — must-have (no exceptions).
• Ability to work onsite 5 days a week in Lorton, VA or Warrenton, VA
• Prior experience working directly on a cleared or classified network.
• 5+ years of hands-on ServiceNow development experience.
• Mastery of the ITSM suite — Incident, Problem, Change, CMDB, and more.
• Comfort working fully onsite in Lorton, VA.
• Deep understanding of JavaScript, REST/SOAP APIs, and ServiceNow scripting.
• Strong grasp of SDLC processes in secure or regulated environments.
• ServiceNow certifications (CSA, CIS-ITSM, CAD, etc.).
• Experience developing and implementing systems using Agile/Scrum methodology.
Preferred:
• Familiarity with additional ServiceNow modules such as SecOps, Discovery, or HAM/SAM.
• Experience with automated testing frameworks and DevOps integrations within ServiceNow.
Company:
Intact Technology empowers IT leaders to deliver meaningful business outcomes through IT software consulting and managed services. Founded in 1994, the company is headquartered in Reston, USA, with a team of 201-500 employees. The company is currently Growth Stage.
