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General Summary

The Superintendent of Golf will oversee the performance of all the golf course maintenance and services. The position will promote an exceptional “golf experience,” and provide excellent services and programs for all patrons.

Service Commitment

All Team Members will display a Four Diamond commitment to Guest Service through the delivery and maintenance of the Quality Standards established by Pechanga Resort Casino (PRC).

Key Responsibilities

• Oversee management of all golf course maintenance areas.
• Supervise the maintenance of the golf course.
• Supervise the maintenance, repair and upkeep of maintenance equipment.
• Render professional advice, opinions, assistance and services to the facility's board of directors or managing body as required.
• Participate in all long‑range planning meetings.
• Ensure the condition of the golf operations and the performance of the golf services.
• Recruit, hire, train and supervise golf course department heads including the 1st Golf Course Assistant, 2nd Golf Course Assistant and assists with all Grounds, Landscapers and Spray Technicians.
• Coordinate and ensure all written correspondence, reporting, newsletters and communications for the course maintenance.
• Assist Food and Beverage with banquets, outside events and catering for all golf functions.
• Enforce all rules and regulations governing golf course usage.
• Develop, recommend and implement an innovative tournament program that serves all guest segments.
• Manage fiscal responsibilities and performance for the golf course including planning, budgeting, forecasting, monitoring and corrective management.
• Schedule and route personnel and equipment to accomplish the work.
• Frequently inspect the golf course and related areas to evaluate how well management standards are being achieved and to effect changes in management programs.
• Acquire equipment and purchase necessary supplies to maintain the golf course and surrounding areas.
• Oversee inventory control and maintenance programs for equipment.
• Approve all expenditures and exercise cost control measures to keep operating and capital expenses in line with approved budgets.
• Keep accurate and complete records on payroll, inventory, weather data, maintenance procedures, pesticide applications and other related information.
• Communicate regularly with other members of the top management group to discuss activities, goals, plans and member/guest input.
• Recommend operational policies, procedures and controls to ensure the safekeeping of assets, inventory, and resources.
• Maintain and promote a professional image with the community.
• Monitor workload and make staffing recommendations accordingly.
• Purchase maintenance equipment, golf maintenance car fleet, sod, plants, trees, fertilizer and pesticides.
• Communicate effectively both verbally and in writing to provide clear direction to staff.
• Observe staff performance and create a work environment that fosters professional development and growth of Team Members.
• Perform other duties as assigned.

Accountability

The Superintendent of Golf position has supervisory responsibilities including departmental hiring, corrective action, terminations, Team Member relation issues, forecasting and budgeting. The Team Member is responsible for protecting the assets of PRC.

Qualifications

Education / Experience / Training
A bachelor's degree (B.A.) from a four‑year college or university preferred; and/or at least 10 years as a golf course superintendent experience required. Experience with an 18‑hole golf course, comparable to Journey Golf at Pechanga, required.

Communication Skills
Ability to read, analyze, and interpret complex documents; respond effectively to sensitive inquiries or complaints; write speeches and articles using original or innovative techniques; and deliver persuasive speeches and presentations to top management, public groups, and/or boards of directors.

Mathematical Skills
Work with mathematical concepts such as probability, statistical inference, plane and solid geometry, trigonometry; apply fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability
Define problems, collect data, establish facts, and draw valid conclusions; interpret technical instructions in mathematical or diagram form and work with abstract and concrete variables.

Certificates, Licenses, Registrations

• Current California Pesticide Applicators Certificate or License – or ability to obtain within 6 months.
• Current GCSAA Class A status.
• Current Driver's License.
• First Aid / AED certifications.

Skills & Abilities

• Knowledge of Microsoft Office applications.
• Advanced knowledge of agronomy and turf grass management practices; working knowledge of golf facility construction principles, practices and methods; thorough understanding of the rules and strategies of the game of golf.
• High degree of administrative and executive ability, especially in problem solving and decision making.
• Excellent oral and written communication skills.
• Knowledge of federal, state and local laws and regulations affecting golf course operations (including employment, safety and environmental standards).
• Start‑up knowledge a plus.
• Participation in continuing education opportunities such as seminars, workshops, correspondence courses, field days and trade shows.
• Self‑starter who is highly motivated and resourceful.
• Ability to work with a positive attitude in a fast‑paced and culturally diverse casino environment.
• Pleasant personality and professional image when assisting players.
• Flexibility to work nights, weekends, holidays and adapt to shifts, days off and last‑minute changes.
• Ability to perform under stress, noise, interruptions, constant pressure and simultaneous requests.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by Team Members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of Team Members assigned to this job.