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HeiTech Services
HeiTech Services

60 Heitech Services Jobs Hiring Near You

HeiTech Services

Mail Courier Driver

Landover, MD · On-site

$16.75 - $22.75/hr

At HeiTech Services, our employees are our biggest assets. HeiTech Services is dedicated to attracting highly skilled and motivated professionals. We value our employees. We offer our employees ...

HeiTech Services

Records Manager SME

Washington, DC · On-site

HeiTech Services is seeking an experienced Records Manager Subject Matter Expert (SME) to provide senior-level Federal records management expertise in support of a government client. The Records ...

HEITECH SERVICES

Records Manager SME

Washington, DC

Description HeiTech Services is seeking an experienced Records Manager Subject Matter Expert (SME) to provide senior-level Federal records management expertise in support of a government client. The ...

HeiTech Services, Inc

Project Manager

Washington, DC · On-site

HeiTech Services is proactively identifying qualified candidates in anticipation of a potential federal contract award. Qualified applicants may be contacted for prescreening and interviews prior to ...

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Infographic showing various job openings at Heitech Services in the United States as of August 2026, with employment types broken down into 41% Full Time, 56% Part Time, and 3% Temporary. Highlights an 100% Physical job distribution.

Customer Service Representative - PART-TIME

HEITECH SERVICES

Charleston, SC

$15 - $20.25/hr

Part-time

Posted 9 days ago

Job description

Description

Join a mission-driven team supporting the United States Citizenship and Immigration Services (USCIS) Application Support Center (ASC) as a PART-TIME - Customer Service Representative (Biometrics Fingerprinting Technician). In this customer-facing role, you will assist individuals through the immigration application process by collecting biometric information and providing exceptional service in a professional government environment.


No prior fingerprinting experience is required-paid training is provided. Candidates with backgrounds in customer

service, administrative support, retail, banking, healthcare, hospitality, or security are encouraged to apply.


This is a regular Part-Time position which may be scheduled for up to 20 hours per week. PART-TIME employees are expected to be available all five days, Monday through Friday from the hours of 7:45 am to 4:15 pm for scheduling and/or substitute coverage as needed at the site.


All efforts are made to notify PART-TIME personnel in advance of the site on-call needs, however, occasionally employees are notified the night before or the day of need. Interested candidates must meet this availability.


In this position, a minimum number of hours are not guaranteed, so a steady income stream cannot be guaranteed.


Primary Responsibilities:

  • Complete biometrics registration (fingerprints, photographs, signatures) for applicants seeking legal immigration to the United States.
  • Verify all who enter the ASC are approved applicants and visitors while ensuring they adhere to all facility processes and procedures to maintain operational efficiency.
  • Provide front-line customer service as representatives of HeiTech Services, our partner Amentum and on behalf of the United States Government.
  • This position must be able to work with the public, display a cheerful and inviting demeanor, manage the applicants with sensitivity and courtesy, and ensure the applicant is treated with respect as a customer of the USCIS ASC.

Requirements

Skills and Abilities Required:

  • Must be able to obtain and maintain a government-issued suitability clearance.
  • Must be able to speak and write in English.
  • Ability to stand upright on one's feet for scheduled shift duration, excluding meals and breaks
  • Ability to hold and grasp applicants' hands to obtain quality fingerprints
  • Ability to work in a high-paced environment with the public
  • Ability to type and use basic computer skills
  • Successful completion of the biometrics training and certification within 60 days

Minimum Education and Experience Required:

  • High School Diploma or equivalent
  • Demonstrated experience in customer service

Desired Skills: Ability to speak a foreign language


Must be US Citizen and able to obtain a government clearance.


HeiTech Services is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, or any other protected status under applicable law.


If you require a reasonable accommodation during the application process, please contact us at HR@HeiTechServices.com.


HeiTech Services may utilize technology-assisted tools, including artificial intelligence, to support the review of application materials. These tools are used to enhance efficiency; however, all hiring decisions are made by human reviewers in accordance with federal hiring guidelines.

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