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GoodVets

60 Goodvets Customer Service Jobs Hiring Near You

GoodVets

Client Service Representative

Washington, DC · On-site

$19.25 - $24/hr

At GoodVets, you're not just a CSR--you're a vital part of redefining the veterinary experience. Apply today and let's build something exceptional--together. Compensation Range $19.25 - $24 USD

GoodVets

Client Service Representative

Miami, FL · On-site

$17 - $20/hr

At GoodVets, you're not just a CSR--you're a vital part of redefining the veterinary experience. Apply today and let's build something exceptional--together. Compensation Range $17 - $20 USD

GoodVets

Client Service Representative

Charlotte, NC · On-site

$16 - $20/hr

At GoodVets, you're not just a CSR--you're a vital part of redefining the veterinary experience. Apply today and let's build something exceptional--together. Compensation Range $16 - $20 USD

GoodVets

Client Service Representative

Tolleson, AZ · On-site

$17 - $20/hr

At GoodVets, you're not just a CSR--you're a vital part of redefining the veterinary experience. Apply today and let's build something exceptional--together. Compensation Range $17 - $20 USD

GoodVets

Client Service Representative

North Miami, FL · On-site

$17 - $20/hr

At GoodVets, you're not just a CSR-you're a vital part of redefining the veterinary experience. Apply today and let's build something exceptional-together. Compensation Range $17-$20 USD

GoodVets

Client Service Representative

North Miami, FL · On-site

$17 - $20/hr

At GoodVets, you're not just a CSR-you're a vital part of redefining the veterinary experience. Apply today and let's build something exceptional-together. Compensation Range $17-$20 USD

GoodVets

Client Service Representative

San Jose, CA · On-site

$19 - $23.50/hr

At GoodVets, you're not just a CSR-you're a vital part of redefining the veterinary experience. Apply today and let's build something exceptional-together. Compensation Range $19-$23.50 USD

GoodVets

Client Service Representative

Charlotte, NC · On-site

$16 - $20/hr

At GoodVets, you're not just a CSR-you're a vital part of redefining the veterinary experience. Apply today and let's build something exceptional-together. Compensation Range $16-$20 USD

GoodVets

Client Service Representative

Palmetto, FL · On-site

$17 - $20/hr

At GoodVets, you're not just a CSR-you're a vital part of redefining the veterinary experience. Apply today and let's build something exceptional-together. Compensation Range $17-$20 USD

GoodVets

Client Service Representative

Charlotte, NC · On-site

$16 - $20/hr

At GoodVets, you're not just a CSR-you're a vital part of redefining the veterinary experience. Apply today and let's build something exceptional-together. Compensation Range $16-$20 USD

GoodVets

Client Service Representative

Washington, DC · On-site

$19.25 - $24/hr

At GoodVets, you're not just a CSR-you're a vital part of redefining the veterinary experience. Apply today and let's build something exceptional-together. Compensation Range $19.25-$24 USD

GoodVets

Client Service Representative

Phoenix, AZ · On-site

$17 - $20/hr

At GoodVets, you're not just a CSR-you're a vital part of redefining the veterinary experience. Apply today and let's build something exceptional-together. Compensation Range $17-$20 USD

GoodVets

Client Service Representative

Phoenix, AZ · On-site

$17 - $20/hr

At GoodVets, you're not just a CSR-you're a vital part of redefining the veterinary experience. Apply today and let's build something exceptional-together. Compensation Range $17-$20 USD

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All JobsGoodvets Customer Service Jobs

GoodVets Jobs Information

Do workers at GoodVets get paid breaks?

No. Most people don’t get paid breaks.
83% of people say they don’t get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.

Does GoodVets pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
79% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.

At GoodVets, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
75% of people say they have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from GoodVets affordable enough for their workers?

Only some people say the health insurance costs are okay.
60% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at GoodVets?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 27% of people with changing schedules find out their shifts one week or less ahead of time.
  • 9% of people with changing schedules find out their shifts two weeks ahead of time.
  • 9% of people with changing schedules find out their shifts three weeks ahead of time.
  • 55% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 11 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers at GoodVets worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and March 2026.

Do GoodVets workers get to choose the shifts they work?

Most people get to choose which shifts they work.
73% report that they have enough control over which shifts they work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it for GoodVets workers to change shifts?

Some people find it hard to change shifts.
63% of people report that it’s hard to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it to get time off at GoodVets?

Some people find it hard to get time off.
64% of people report it’s hard to get time off.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and July 2026.

Do GoodVets managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
73% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and March 2026.

Do jobs at GoodVets spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it to take sick days at GoodVets?

Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at GoodVets feel treated with respect by their managers?

Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at GoodVets get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.

Is it stressful to work at GoodVets?

Most people feel stressed here.
83% of people say they often feel stressed at work.
Based on data from 12 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at GoodVets enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 10 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at GoodVets recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get enough training when they start at GoodVets?

Some people didn’t get enough training when they started.
36% of people report they didn’t get enough training when they started working here.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get support to advance at GoodVets?

Only some people are given support to advance their career here.
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people think GoodVets’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
91% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers feel well informed about how GoodVets is doing?

Most people don’t feel well informed about how the company is doing.
75% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.

What are the most popular job types at Goodvets?

    What are the most popular jobs at Goodvets?

    Infographic showing various Customer Service job openings at Goodvets in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

    Client Service Representative

    GoodVets

    Washington, DC • On-site

    $19.25 - $24/hr

    Other

    Medical, Dental, Vision, Retirement, PTO

    Re-posted 29 days ago

    GoodVets rating

    5.7

    Company rating: 5.7 out of 10

    Based on 14 frontline employees who took The Breakroom Quiz

    39th of 56 rated veterinary

    Job description

    Client Service Representative

    GoodVets The Wharf - Washington, District of Columbia

    Who We Are:

    GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of quality-first medicine and people-first culture, providing a supportive, growth-minded environment for our teams—and unparalleled service for today's pet parents.

    The Opportunity:

    As a Client Service Representative (CSR), you are the first and last impression for every client who walks through our doors. You'll set the tone for the entire visit by creating a welcoming and supportive experience for pet owners and their companions. From managing phone calls and appointments to facilitating check-ins and check-outs, you'll ensure every interaction reflects our values of warmth, professionalism, and empathy.

    This is more than a front-desk role—it's a critical position that shapes the client experience and supports the success of the hospital as a whole.

    What You'll Do :
    • Deliver elevated customer service with warmth, empathy, and professionalism
    • Greet clients and manage the check-in/check-out process with efficiency and care
    • Answer and triage phone calls using a multi-line system
    • Schedule appointments, procedures, and follow-ups in coordination with the clinical team
    • Process payments and ensure accurate invoicing
    • Monitor the flow of patients and clients throughout the day
    • Maintain a clean and organized reception and lobby area
    • Communicate effectively with doctors, technicians, and managers to ensure smooth operations
    • Assist emotionally stressed clients with compassion and clarity
    • Support occasional light administrative and cleaning duties as needed
    Our Client Service Representatives Have:
    • Availability to work evenings and weekends
    • Previous veterinary or medical front-desk experience (preferred, not required)
    • Strong communication and interpersonal skills
    • Comfort working in a fast-paced environment with multiple priorities
    • Familiarity with Windows-based systems and practice management software (or a willingness to learn)
    • A positive, team-first attitude and a passion for creating a welcoming environment
    What We Offer:
    • Comprehensive Benefits Package: Medical, dental, and vision insurance to keep you and your family well—plus flexible spending options and disability coverage
    • 401(k) with a Company Match: A retirement plan that helps you plan ahead, with matching contributions to support your long-term goals
    • Generous Paid Time Off: Paid holidays, vacation days, and personal time to help you recharge and maintain a healthy work-life balance
    • Employee Discounts: Significant savings on veterinary care and products for your own pets at any GoodVets location
    • A Culture that Values You: Join a team that leads with empathy, prioritizes collaboration, and celebrates each other's wins—big and small
    Ready to take the next step in your career?

    At GoodVets, you're not just a CSR—you're a vital part of redefining the veterinary experience.

    Apply today and let's build something exceptional—together.

    Compensation Range

    $19.25 - $24 USD

    What GoodVets employees say

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