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32 jobs near Columbus, OH

Connection

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IT Help Desk Support Technician- PART TIME

San Antonio, TX · Remote

$38 - $40/hr

Own day-to-day helpdesk and endpoint support across Microsoft 365, devices, applications, and ... The Connection brand includes Connection ® Business Solutions, Connection ® Enterprise Solutions ...

Connection

Be Seen First

IT Help Desk Support Technician- PART TIME

San Antonio, TX · Remote

$38 - $40/hr

Own day-to-day helpdesk and endpoint support across Microsoft 365, devices, applications, and ... The Connection brand includes Connection ® Business Solutions, Connection ® Enterprise Solutions ...

Connection

IT Support Technician (Part-Time, REMOTE)

$38 - $40/hr

Qualifications Qualifications * 5+ years of hands-on IT support or Help Desk experience. * Strong ... Connection will never offer a position of employment without a complete interview process and ...

Connection

IT Support Technician (Part-Time, REMOTE)

$38 - $40/hr

MinMaxQualificationsQualifications * 5+ years of hands-on IT support or Help Desk experience ... Connection will never offer a position of employment without a complete interview process and ...

Connection

IT Specialist/AI Tech

Downers Grove, IL

Qualifications * 3+ years of IT support, desktop support, or help desk experience. * Experience ... Connection will never offer a position of employment without a complete interview process and ...

CONNECTION

IT Specialist/AI Tech

Downers Grove, IL · On-site

Requirements * 3+ years of IT support, desktop support, or help desk experience. * Experience ... Connection will never offer a position of employment without a complete interview process and ...

Connection

IT Specialist/AI Tech

Downers Grove, IL · On-site

Qualifications Qualifications * 3+ years of IT support, desktop support, or help desk experience ... Connection will never offer a position of employment without a complete interview process and ...

Connection

IT Specialist/AI Tech

Downers Grove, IL

MinMaxQualificationsQualifications * 3+ years of IT support, desktop support, or help desk ... Connection will never offer a position of employment without a complete interview process and ...

CONNECTION

IT Specialist/AI Tech

Downers Grove, IL · On-site

Requirements * 3+ years of IT support, desktop support, or help desk experience. * Experience ... Connection will never offer a position of employment without a complete interview process and ...

CONNECTION

IT Specialist/Desktop Support

Detroit, MI · On-site

Requirements * 3+ years of IT Support, Help Desk, or Desktop Support experience. * Experience ... Connection will never offer a position of employment without a complete interview process and ...

CONNECTION

IT Specialist/Desktop Support

Detroit, MI · On-site

Requirements * 3+ years of IT Support, Help Desk, or Desktop Support experience. * Experience ... Connection will never offer a position of employment without a complete interview process and ...

Connection

IT Specialist/Desktop Support

Detroit, MI · On-site

$39/hr

... IT Support, Help Desk, or Desktop Support experience. * Experience supporting Windows 10/11 ... Connection will never offer a position of employment without a complete interview process and ...

Connection

Principal AI Solutions Advisor

Concord, NH · On-site +1

$138K - $179K/yr

We are dedicated to helping our clients navigate the complexities of AI integration, ensuring they ... Visit us at www.connection.com/helix Who We Are Our team is made stronger by a multitude of ...

Connection

Principal AI Solutions Advisor

Concord, NH · On-site +1

$138K - $179K/yr

We are dedicated to helping our clients navigate the complexities of AI integration, ensuring they ... Visit us at www.connection.com/helix Who We Are Our team is made stronger by a multitude of ...

Connection

Principal AI Solutions Advisor

Concord, NH · Remote

We are dedicated to helping our clients navigate the complexities of AI integration, ensuring they ... Visit us at www.connection.com/helix Who We Are Our team is made stronger by a multitude of ...

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IT Specialist / Helpdesk Technician - Remote

CONNECTION

Schaumburg, IL • On-site

Contractor

Posted 10 days ago

Job description

IntroductionImagine finding a career where you’re rewarded for doing what you do best—helping others.

Overview

Connection has a fantastic opportunity through our Technical Staffing division for a Technical Help Center IT Specialist. This is a contract to hire remote position with benefits.

Success in this role requires a positive attitude, strong customer service skills, curiosity, and a willingness to learn while supporting a fast-paced, nationwide organization.

Responsibilities

  • Provide Tier 1 and Tier 2 technical support for corporate team members and pet care centers nationwide.
  • Troubleshoot and resolve hardware, software, Windows, macOS, printer, network, phone, camera, and cloud service issues.
  • Manage and prioritize support requests through the IT ticketing system while delivering outstanding customer service.
  • Create and manage user accounts, permissions, and access within Okta, Active Directory, and Microsoft 365.
  • Configure, deploy, and support desktops, laptops, mobile devices, and related IT equipment.
  • Maintain accurate IT asset inventory and assist with equipment procurement and deployment.
  • Communicate project status and technical updates with team members and Technology staff.
  • Document solutions and contribute to technical knowledge resources.
  • Participate in an after-hours on-call rotation (currently approximately once every 6–8 weeks).

Requirements

  • 2 – 5 years' IT Help Desk experience supporting Windows/Office 365 Environments.
  • Basic to intermediate understanding of networking and networking principles.
  • Experience supporting macOS devices.
  • Nice to Have - Zendesk experience, Okta experience, Azure or AWS experience.
  • Enjoy communicating with and helping team members with a positive, friendly disposition.
  • Great communication skills, ability to listen, empathize, and communicate with team members over the phone or email.
  • Learn quickly, self-starter, take direction well.
  • Exceptional troubleshooting skills, detail oriented.
  • Ability to manage multiple projects and meet deadlines.

Apply