We are seeking an intermediate-level Technical Support Representative with experience supporting external B2B customers using physical hardware products, software products, and database integrations.

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120 jobs near Columbus, OH
We are seeking an intermediate-level Technical Support Representative with experience supporting external B2B customers using physical hardware products, software products, and database integrations.
We are seeking an intermediate-level Technical Support Representative with experience supporting external B2B customers using physical hardware products, software products, and database integrations.
We are seeking an intermediate-level Technical Support Representative with experience supporting external B2B customers using physical hardware products, software products, and database integrations.
... Support Representative to provide phone and chat support for online and mobile banking customers. This role is responsible for assisting customers with digital banking services, technical ...
New
Quick apply
... Support Representative to provide phone and chat support for online and mobile banking customers. This role is responsible for assisting customers with digital banking services, technical ...
New
Technical Customer Support Representative
Honolulu, HI · On-site
$20 - $24/hr
... Support Representative to provide phone and chat support for online and mobile banking customers. This role is responsible for assisting customers with digital banking services, technical ...
New
Technical Customer Support Representative
Honolulu, HI · On-site
$20 - $24/hr
... Support Representative to provide phone and chat support for online and mobile banking customers. This role is responsible for assisting customers with digital banking services, technical ...
New
AZ · On-site
Aug 21, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
AZ · On-site
Aug 26, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
Aug 31, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
Aug 31, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
AZ · On-site
Aug 21, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
AZ · On-site
Aug 21, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
AZ · On-site
Aug 21, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
AZ · On-site
Aug 21, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
AZ · On-site
Aug 21, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
AZ · On-site
Aug 21, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
... for a Technical Support Representative to join our Engraving Solutions business, which sells ... This is not an IT help desk role - you will be supporting external customers through phone, email ...
... for a Technical Support Representative to join our Engraving Solutions business, which sells ... This is not an IT help desk role - you will be supporting external customers through phone, email ...
Technical Customer Support
Dallas, TX · Remote
Provide exceptional technical support to customers using our cloud storage and file sharing platform, resolving technical, account, and billing inquiries while communicating complex concepts in a ...
Quick apply
Technical Customer Support
Dallas, TX · Remote
Provide exceptional technical support to customers using our cloud storage and file sharing platform, resolving technical, account, and billing inquiries while communicating complex concepts in a ...
Technical Customer Support
Dallas, TX · On-site +1
Provide exceptional technical support to customers using our cloud storage and file sharing platform, resolving technical, account, and billing inquiries while communicating complex concepts in a ...
Technical Customer Support
Dallas, TX · On-site +1
Provide exceptional technical support to customers using our cloud storage and file sharing platform, resolving technical, account, and billing inquiries while communicating complex concepts in a ...
Technical Support Representative
$37K - $52K/yr
Effectively utilize customer support skills to maintain a positive working relationship between ... Technical Support Representative, as well as your further development and career growth at EIS.
New
Technical Support Representative
$37K - $52K/yr
Effectively utilize customer support skills to maintain a positive working relationship between ... Technical Support Representative, as well as your further development and career growth at EIS.
New
Technical Customer Support - VDC
Westminster, CO · On-site
$22.69 - $28.32/hr
Elevate Customer Success as a Frontline Support Representative Are you passionate about solving ... At Trimble, you will serve as the primary advocate for our clients, delivering essential technical ...
New
Technical Customer Support - VDC
Westminster, CO · On-site
$22.69 - $28.32/hr
Elevate Customer Success as a Frontline Support Representative Are you passionate about solving ... At Trimble, you will serve as the primary advocate for our clients, delivering essential technical ...
New
Technical Support Representative - Google AI/ML Location: Remote during the 5-week training period ... customer cases, supporting frontline teams, and improving overall product reliability. Key ...
New
Technical Support Representative - Google AI/ML Location: Remote during the 5-week training period ... customer cases, supporting frontline teams, and improving overall product reliability. Key ...
New
Full-time
Re-posted yesterday
Brady Corporation rating
9.3
Based on 8 frontline employees who took The Breakroom Quiz
Job description
- Manage Inbound Channels: Handle real-time inbound calls and cases via NICE Cxone platform and Salesforce CRM. Maintain high phone queue availability and adherence to schedule.
- Troubleshoot Specialty Hardware: Diagnose and troubleshoot hardware devices such as Scanners, Card Printers, Thermal Printers, etc. Guide customers through mechanical fixes, cleanings, and calibrations.
- Software Support & Troubleshooting: Provide advanced technical assistance with ID badging software, including assisting with setup, diagnosing and resolving complex software issues, etc.
- Own the Case Lifecycle: Manage customer support tickets from intake to resolution using Salesforce and SugarCRM. Process product repairs, replacements, and coordinate logistics via the RMA process in Salesforce and SAP.
- Collaborate with Client IT Teams: Schedule and lead technical conference calls directly with B2B Customer IT departments and administrators to safely resolve server, firewall, or network connectivity blockers.
- Continual Learning: Stay updated on technological developments and product changes to enhance service delivery. Assist in training and mentoring junior Technical Support team members.
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