ACCESS MANAGEMENT

Position Summary

The Senior Controller is responsible for overseeing the financial and accounting operations of a community association management company and ensuring the accuracy, timeliness, and integrity of financial reporting for the communities managed by the organization. This position provides leadership and guidance to accounting personnel, establishes and maintains effective accounting processes and internal controls, and works closely with Community Association Managers, executive leadership, and other departments to support the financial health of the communities and the organization.

The ideal candidate has strong accounting knowledge, experience managing multiple entities or portfolios, excellent analytical skills, and a thorough understanding of community association accounting.

Essential Responsibilities

• Oversee the day-to-day accounting operations for a portfolio of community associations and/or the organization's association accounting department.
• Provide leadership, direction, and support to Controllers, Senior Property Accountants, Property Accountants, and other accounting personnel.
• Review and ensure the accuracy and timeliness of monthly financial statements, general ledgers, balance sheets, income statements, and supporting schedules.
• Establish and maintain accounting procedures, policies, and internal controls to promote accuracy, consistency, and compliance.
• Monitor accounts receivable, accounts payable, cash activity, reconciliations, and other key accounting functions.
• Review bank reconciliations, financial statements, journal entries, general ledger activity, and other accounting records.
• Assist with the preparation, review, and monitoring of annual association budgets.
• Partner with Community Association Managers to address financial questions, variances, budget issues, and unusual transactions.
• Analyze financial results and identify trends, discrepancies, and opportunities for improvement.
• Ensure association financial records are maintained in accordance with applicable accounting standards, company policies, governing documents, and applicable Florida statutes.
• Support annual audits, reviews, tax filings, and other financial reporting requirements.
• Coordinate with external CPAs, auditors, banking partners, and other financial service providers as needed.
• Develop and implement processes to improve accounting efficiency, accuracy, and internal controls.
• Assist with the development and monitoring of departmental goals, performance standards, and key financial metrics.
• Research and resolve complex accounting issues and provide recommendations to management.
• Review accounting workflows and identify opportunities for automation, standardization, and process improvement.
• Assist with onboarding, training, and development of accounting staff.
• Provide guidance and coaching to accounting team members and assist with performance management as appropriate.
• Maintain confidentiality of financial, company, association, and owner information.
• Stay current on changes to accounting practices, community association requirements, and applicable laws and regulations.
• Perform other duties and special projects as assigned by executive management.

Leadership Responsibilities

• Lead and mentor the accounting team while promoting accountability, collaboration, and professional development.
• Establish clear expectations and standards for accuracy, timeliness, and customer service.
• Review team performance and identify training and development needs.
• Assist management with staffing, hiring, and organizational planning within the accounting department.
• Serve as a resource to Community Association Managers and other departments regarding accounting and financial matters.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
• 7+ years of progressive accounting experience, preferably within community association management, property management, real estate, or a multi-entity environment.
• Previous supervisory or management experience required.
• Strong knowledge of general accounting principles and financial reporting.
• Experience managing or reviewing accounting for multiple entities, properties, or associations.
• Knowledge of community association accounting and Florida HOA/COA requirements strongly preferred.
• Experience with annual budgets, financial statements, reconciliations, audits, and financial analysis.
• Strong proficiency in Microsoft Excel and accounting software.
• Experience with community association management/accounting platforms such as Vantaca, CINC, TOPS, or similar systems is preferred.
• Excellent organizational, analytical, problem-solving, and communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong attention to detail and commitment to accuracy.
• Ability to work collaboratively with executives, Community Association Managers, accounting personnel, Board members, and other stakeholders.

Preferred Experience

• Community association management accounting experience.
• Experience overseeing accounting for a large number of associations.
• Experience supervising Controllers, property accountants, or accounting teams.
• Knowledge of Florida Statutes Chapters 718 and 720.
• Experience working with association audits and CPA firms.
• Experience implementing or improving accounting processes and internal controls.
• Experience with Vantaca or other HOA-specific accounting platforms.

Key Competencies

Leadership | Financial Analysis | Accounting Expertise | Internal Controls | Problem Solving | Attention to Detail | Communication | Organization | Process Improvement | Team Development