Xceed is a growing employee-owned IT company that provides IT support and services to businesses throughout North Carolina and the US. They are seeking a Senior IT Support Engineer to provide ...
Xceed
2 jobs near Columbus, OH
Xceed is a growing employee-owned IT company that provides IT support and services to businesses throughout North Carolina and the US. They are seeking a Senior IT Support Engineer to provide ...
Xceed's mission is to bring people together to live memorable going out experiences. Founded in 2014, the company is headquartered in Barcelona, ESP, with a team of 11-50 employees. The company is ...
Xceed's mission is to bring people together to live memorable going out experiences. Founded in 2014, the company is headquartered in Barcelona, ESP, with a team of 11-50 employees. The company is ...
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
Job Summary:
Xceed is a growing employee-owned IT company that provides IT support and services to businesses throughout North Carolina and the US. They are seeking a Senior IT Support Engineer to provide advanced support, lead projects, and consult with small-to-midsize business clients.
Responsibilities:
• Provide Tier 2/3 support for desktops, servers, networks, cloud services, and cybersecurity
• Lead and execute infrastructure and cloud projects (migrations, deployments, upgrades)
• Build trusted relationships with clients through exceptional service and technical leadership
• Manage and support environments built on Microsoft 365, Windows Server, Active Directory, and Azure AD
• Use RMM and PSA tools like for monitoring, automation, and ticketing
• Document systems, configurations, and SOPs
• Mentor junior team members and contribute to team knowledge and process improvements
Qualifications:
Required:
• 5+ years of professional experience in IT support, systems administration, or MSP work
• Strong technical foundation in: Microsoft 365, Exchange Online, Azure AD
• Windows Server, Group Policy, DNS/DHCP
• Network configuration and troubleshooting (firewalls, VPNs, VLANs)
• Desktop and application support (Windows/macOS)
• Experience managing and delivering IT projects
• Excellent communication and documentation skills
• A proactive, self-starting mindset with a customer-first attitude
• Familiarity with PowerShell or other scripting
Preferred:
• Experience with VoIP platforms (e.g., 3CX, RingCentral)
• Familiarity with cybersecurity tools (EDR, MFA, compliance frameworks, SIEM)
• Experience with cloud migrations, backup solutions, or SaaS integration
• Certifications (a plus): Microsoft (MCP, MCSA, MS-900, AZ-104, etc.), CompTIA (A+, Network+, Security+), Cisco (CCNA), Fortinet, or other vendor-specific credentials
Company:
Xceed's mission is to bring people together to live memorable going out experiences. Founded in 2014, the company is headquartered in Barcelona, ESP, with a team of 11-50 employees. The company is currently Early Stage.
Xceed is a growing employee-owned IT company that provides IT support and services to businesses throughout North Carolina and the US. They are seeking a Senior IT Support Engineer to provide advanced support, lead projects, and consult with small-to-midsize business clients.
Responsibilities:
• Provide Tier 2/3 support for desktops, servers, networks, cloud services, and cybersecurity
• Lead and execute infrastructure and cloud projects (migrations, deployments, upgrades)
• Build trusted relationships with clients through exceptional service and technical leadership
• Manage and support environments built on Microsoft 365, Windows Server, Active Directory, and Azure AD
• Use RMM and PSA tools like for monitoring, automation, and ticketing
• Document systems, configurations, and SOPs
• Mentor junior team members and contribute to team knowledge and process improvements
Qualifications:
Required:
• 5+ years of professional experience in IT support, systems administration, or MSP work
• Strong technical foundation in: Microsoft 365, Exchange Online, Azure AD
• Windows Server, Group Policy, DNS/DHCP
• Network configuration and troubleshooting (firewalls, VPNs, VLANs)
• Desktop and application support (Windows/macOS)
• Experience managing and delivering IT projects
• Excellent communication and documentation skills
• A proactive, self-starting mindset with a customer-first attitude
• Familiarity with PowerShell or other scripting
Preferred:
• Experience with VoIP platforms (e.g., 3CX, RingCentral)
• Familiarity with cybersecurity tools (EDR, MFA, compliance frameworks, SIEM)
• Experience with cloud migrations, backup solutions, or SaaS integration
• Certifications (a plus): Microsoft (MCP, MCSA, MS-900, AZ-104, etc.), CompTIA (A+, Network+, Security+), Cisco (CCNA), Fortinet, or other vendor-specific credentials
Company:
Xceed's mission is to bring people together to live memorable going out experiences. Founded in 2014, the company is headquartered in Barcelona, ESP, with a team of 11-50 employees. The company is currently Early Stage.