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Wellington Steele & Associates

Wellington Steele & Associates

26 jobs near Rochester, NY

Wellington Steele & Associates

SQL Developer

Rochester, NY · On-site

$70K - $140K/yr

Overview SQL Database Developer Salary range (depending on experience): $70k-$140k Job Responsibilities: * Develop and maintain database-related objects * Use other 3rd party software to support ...

Wellington Steele & Associates

SQL Developer

Rochester, NY · On-site

$70K - $140K/yr

Overview SQL Database Developer Salary range (depending on experience): $70k-$140k Job Responsibilities: * Develop and maintain database-related objects * Use other 3rd party software to support ...

Wellington Steele & Associates

Scrum Master

Rochester, NY · On-site

$70K - $140K/yr

Overview Certified Scrum Master Salary range (depending on experience): $70k-$140k We're recruiting for a Scrum Master to join a team of qualified, diverse individuals. The qualified candidate should ...

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IT Help Desk

IT Help Desk

Wellington Steele & Associates, Inc.

Victor, NY • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary:
Wellington Steele & Associates, Inc. is a well-established, global organization in the healthcare and medical products space. They are seeking a reliable, customer-focused IT Help Desk Technician to support end users across a growing environment, providing both remote and on-site support.
Responsibilities:
• Provide first-line technical support via phone, email, and in person
• Troubleshoot hardware, software, and network-related issues
• Support user accounts, password resets, and permissions in Active Directory
• Assist with Cisco-based networking environments (connectivity, basic troubleshooting)
• Set up and configure desktops, laptops, and peripherals
• Escalate more complex issues as needed
• Document tickets, resolutions, and processes
• Deliver strong customer service to internal users
Qualifications:
Required:
• Experience or exposure to Active Directory (user management, resets, permissions)
• Basic knowledge of Cisco networking (switches, routers, connectivity)
• Comfortable handling phone support and interacting with users daily
• Strong communication and customer service skills
• Ability to work onsite and support users face-to-face
• Basic understanding of Windows environments and IT fundamentals
Preferred:
• CompTIA A+, Network+, or similar certifications
• Internship or help desk experience
• Experience with ticketing systems
Company:
Wellington Steele & Associates is a privately held, locally owned, full-service national IT recruiting and outsourcing company founded in 2002 and headquartered in Rochester, NY. Founded in 2002, the company is headquartered in Rochester, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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