Virtuozzo

ROLE OVERVIEW

We are looking for a Platform Administrator to provide technical owner responsible for support, operation, and continuous improvement of Hut 8's cloud and infrastructure platforms. This role spans VMware-based IaaS, Virtuozzo Hybrid Infrastructure and OpenStack environments, enterprise backup and recovery, network and firewall operations, and disaster recovery. The successful candidate combines deep multi-platform expertise with strong operational discipline, automation capability, and a customer-focused mindset.

KEY RESPONSIBILITIES

VMware Public and Private IaaS

• Deploy, operate and maintain VMware IaaS environments including vSphere, vCenter Server, ESXi, NSX-T, vSAN, and VMware Cloud Director (vCD).
• Manage compute, storage, and network resource pools to meet SLA commitments for multi-tenant workloads.
• Perform capacity planning, performance analysis, and lifecycle management including patching, upgrades, and firmware management.
• Automate provisioning, configuration, and compliance using PowerCLI, Terraform, and Ansible.

Enterprise SAN Storage Management

• Administer and manage enterprise all-flash storage arrays like Pure Storage Flash Array.
• Provision and manage storage volumes, host groups, volume group, LUNs, NFS/CIFS shares for physical and virtual workloads.
• Perform capacity planning and forecasting; generate storage utilization reports and provide growth recommendations to leadership.
• Execute array firmware upgrades, controller replacements, and drive-shelf expansions following vendor best practices.
• Coordinate with storage vendors for hardware support, case management, and on-site field engineering activities

Virtuozzo Hybrid Infrastructure Platform

• Deploy, operate, and maintain Virtuozzo Hybrid Infrastructure (VHI) clusters including compute nodes, Virtuozzo Storage, and networking components.
• Manage Virtuozzo container and VM workloads, enforce multi-tenancy isolation and resource governance across projects and tenants.
• Plan and execute Virtuozzo/OpenStack platform upgrades and rolling updates with minimal service disruption.

Network & Firewall Support

• Manage enterprise firewall platforms (Fortinet FortiGate or Cisco ASA/FTD) including rule lifecycle management, policy audits, and compliance reviews.
• Support data center routing and switching: BGP, OSPF, VLANs, port channels, and spanning tree protocols.
• Deploy and configure NAT bindings, IPSeC and Site-to-site VPN on the firewall.

Backup, Disaster Recovery, and Data Protection

• Manage Veeam and Zerto based backup and DR solutions for both VMware and Virtuozzo OpenStack environments.
• Ensure RPO and RTO objectives are met through well designed policies, test restores, and periodic DR exercises.
• Define and implement backup policies, retention schedules, and recovery SLAs (RPO/RTO) aligned to business and customer requirements.

Documentation, Enablement, and Collaboration

• Create and maintain clear documentation, standards, and runbooks for platform services.
• Provide training and ongoing support to NOC and operations teams, acting as an expert escalation resource.
• Serve as the senior escalation point (L3) for incidents across IaaS, BaaS, network, and DR domains

ABOUT YOU

Education and Experience

• College diploma or university degree in computer science, engineering, or a related field, and/or equivalent work experience.
• 5 years or more experience with enterprise storage technologies (SAN, NAS, S3 etc.) and their integration with virtualization and backup platforms. (Pure Storage, NetApp, or equivalent).
• 5 years or more hands-on experience with vSphere 7/8/VCF 9, vCenter, ESXi, NSX-T, vSAN, and VMware Cloud Director and related VMware technologies in production.
• Experience supporting OpenStack or similar open cloud platforms, or strong adjacent experience with modern private cloud stacks.
• 5 years or more experience managing enterprise firewall (Fortinet, Cisco preferred).
• Solid understanding of network technologies including VLANs, VXLAN, OSPF, BGP, NSX or similar SDN technologies, routing, switching, and load balancing.
• 5 years or more experience with Veeam Backup & Replication and Zerto or similar disaster recovery solutions.
• Experience deploying and operating Windows and Linux workloads in virtualized and containerized environments.
• Hands on experience with scripting or programming languages for automation, and familiarity with basic database concepts.
• Experience with ITIL-aligned change, incident, and problem management processes.
• Experience with automation and infrastructure as code tools is a strong asset

Core Competencies

• Strong analytical and problem-solving abilities, with high attention to detail.
• Effective at prioritizing and executing tasks in a high-pressure environment.
• Strong customer service orientation and a demonstrated willingness to help internal and external stakeholders.
• Highly self motivated and directed, with a bias toward ownership and outcomes.
• Excellent written and verbal communication skills and strong interpersonal skills.
• Collaborative team player who operates effectively with minimal supervision.
• Continuous improvement mindset; proactively automates and eliminates operational toil.

ABOUT THE WORK ENVIRONMENT

This role is remote or based in Ontario, Canada. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The target salary range for this position is $65,000 - $80,000 per year.