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Victory Packaging

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Westrock

Sr. Spc, Customer Rel Mgmt

Houston, TX · On-site

Manage smooth transition of new national accounts to multiple Victory Packaging branches by ensuring SLEAs invoicing requirements are clearly communicated, tax forms and other new customer setup ...

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Sr. Spc, Customer Rel Mgmt

Smurfit Westrock

Houston, TX • On-site

Full-time

Posted 11 days ago

Smurfit Westrock rating

7.3

Company rating: 7.3 out of 10

Based on 278 frontline employees who took The Breakroom Quiz

60th of 121 rated packaging manufacturers

Job description

General Information
Job ID
ATR66002
Posting Job Title
National Accounts Project Manager
Locations
TX Houston Victory Corporate
Employment Type
Full Time
Date Posted
13-Aug-2026
Relocation Support
No
Description & Requirements
Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.
The Opportunity:
The Project Manager will work with the company's sales representatives, branch managers, customers, and suppliers to define new business opportunities, establish suppliers, establish daily procedures, and integrate new national accounts into Victory's operational systems. Entry level project managers are designated as "Associate" Project Managers and work within close supervision of the director and senior project managers for the first 6-12 months of their employment on solely owned projects. Senior project managers work under minimum supervision, taking full accountability and ownership of their projects.
How you will impact Smurfit Westrock:
  • Manage smooth transition of new national accounts to multiple Victory Packaging branches by ensuring SLEAs invoicing requirements are clearly communicated, tax forms and other new customer setup forms (credit approval, W9, taxable/non-taxable...etc.) are completed.
  • Manage the communication and implementation of customers' service requirements on a location-by-location basis, as per the contractual obligations. This is attained by utilizing project management practices and working in close relationships between customer sites, local and national level suppliers, national account and local sales and local Victory Packaging branches.
  • Understand, implement (train branches on new/changed process) and monitor these changes to business processes that have the potential to impact customer's account (ordering, invoicing and/or payment process)
  • Conduct audits for prospective customers and identify opportunities at customer sites that fit the Victory Packaging inventory management program.
  • Closely monitor AR levels for existing accounts
  • Work closely with other NAX team members, AR department, cash applications and AP department
  • Assist the local branches and sales team in projects aimed at improving service levels.

  • Tools utilized included executive summaries and analysis.

What you need to succeed:
  • Minimum of a bachelor's degree or equivalent work experience, Master's preferred.

  • Must be eligible to work in the United States and/or Mexico without a Visa.

  • Minimum of three years' experience consistently excelling in operational, business analysis, or project management roles.
  • Bilingual (Spanish/English) a plus

  • Must possess excellent written and verbal communication skills.

  • Advanced proficiency in Excel and Word.

  • Occasional travel - less than 10%.
  • Experience using Coupa, Ariba and other third-party systems.
  • Experienced in AR and AP.

What we offer:
  • Corporate culture based on integrity, respect, accountability, and excellence.
  • Comprehensive training with numerous learning and development opportunities.
  • An attractive salary reflecting skills, competencies, and potential.
  • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

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